providing the balance that matters to you
A family-owned business serving Odessa since 1988, A to Z Storage offers convenient and affordable self storage solutions for all your needs. We understand that storage needs can be diverse, which is why we offer a variety of unit sizes to fit your unique requirements.
Our commitment
- Personalized service: Our friendly and multilingual staff is dedicated to providing exceptional customer service.
- Security and safety: We prioritize your peace of mind with high-quality fencing, secure access, and a monitored security camera system.
- Convenience: Ground-level access to all units eliminates the need for stairs or elevators.
- Competitive rates: We offer competitive rates and transparent pricing with no hidden fees.
What we offer
- Wide range of unit sizes: Choose from units ranging from 5'x12' to 10'x40' to store anything from personal belongings to business inventory.
- 24/7 access: Get peace of mind knowing you can access your belongings any time, day or night (certain restrictions apply).
- Truck rental: Convenient on-site truck rental services make moving your belongings a breeze.
- Packing and moving supplies: Boxes, packing materials, and dollies are available for purchase to make your move easier.
More than just storage
A to Z Storage is more than just a storage facility. We are a trusted partner in the Odessa community, proudly supporting local businesses and residents. We are committed to offering a convenient, accessible, and secure self storage experience for everyone.
Come visit us today and discover the A to Z difference!
Customer Service and Experience
The majority of reviewers praised the excellent customer service and experience they had at this U-haul dealer. They mentioned that the staff went above and beyond to help them, were friendly, and provided professional service. Some reviewers specifically mentioned the manager, Eddie, Becky, Jo, and Fred, who were described as understanding, helpful, and kind.
Facility and Cleanliness
Some reviewers also commended the cleanliness and niceness of the facility. They mentioned that it was well-maintained and organized.
Negative Experiences
However, a few reviewers had negative experiences with the dealer. They mentioned poor customer service, unprofessional behavior, and additional charges for cleaning fees. One reviewer had a problem with mice infestation in their storage unit, which damaged their belongings, and the staff was unhelpful in resolving the issue.
Managerial Issues
Some reviewers mentioned issues with a particular manager, who was described as having a "victim attitude" and providing poor customer service. This manager was also mentioned to have been fired, and the new manager, Fred Vitela, was introduced.
Be the first to review A To Z Storage.
Write a Review
