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North Star Heating & Air Conditioning North Star Heating & Air Conditioning
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Business Details
28 Years
experience
Emergency
services
Open 24/7
always available
West Jordan homeowners seeking heating, cooling, or indoor air quality assistance can rely on the established local presence of North Star Heating & Air Conditioning. We began operating in 1998 and continue as a second-generation family business committed to professional residential service. Our Fenchurch Road headquarters functions as a central dispatch location for West Jordan neighborhoods and surrounding communities. Because we work in the area regularly, our technicians understand the demands that Utah's winters, summer heat, and dry conditions place on household systems. We provide detailed explanations, disclose costs in advance, and help customers distinguish between worthwhile repairs and necessary replacements.

Our heating work involves diagnosing furnace failures, restoring operation, and installing newer equipment with appropriate safety checks. Cooling services include air conditioner troubleshooting, refrigerant-related repairs, central air installation, and high-efficiency system replacement. We also install heat pumps and ductless mini splits to provide flexible heating and cooling for different areas of the home. To support indoor comfort beyond temperature alone, we offer duct cleaning, humidifiers, filtration systems, and air purification equipment. Residential plumbing repairs form another part of our service capabilities. We make financing options available to eligible customers considering HVAC upgrades. Operating seven days a week, 24 hours a day, we emphasize punctual visits, clean work areas, and final system testing.
Services
AC Repair AC Installation Furnace Repair Furnace Installation HVAC Maintenance Air Duct Cleaning Heat Pump Installation
Served areas
  • Herriman, UT, USA, Riverton, UT, USA, Centerville, UT, USA, West Jordan, UT, USA, Woods Cross, UT, USA, Kearns, UT 84118, USA, South Jordan, UT, USA, Taylorsville, UT, USA, Oquirrh, UT 84081, USA, Salt Lake City, UT, USA, West Bountiful, UT, USA, Bountiful, UT 84010, USA, North Salt Lake, UT, USA, Salt Lake County, UT, USA, West Valley City, UT, USA, Edgemont Park, UT 84118, USA, West Hills, Ogden, UT 84401, USA, South Jordan Heights, South Jordan, UT 84095, USA
Details
  • Year established: 1998
  • Licensed
  • Insured
Highlights and features
  • Family-owned and operated, proudly serving West Jordan since 1998.
  • Licensed and insured professionals delivering reliable heating and cooling.
  • Fast local response from our West Jordan neighborhood office.
  • Honest diagnostics, transparent pricing, and absolutely no unnecessary upselling.
  • Comprehensive heating, cooling, air quality, and plumbing services available.
  • Flexible repair, replacement, and financing options tailored to budgets.
Payment methods
  • Cash, Checks, Debit cards, Credit cards, Financing available
Website
Services
Furnace Repair
Since 1998, we have served homeowners with a commitment to responsible furnace repair and straightforward customer service. Our team investigates heating failures through systematic diagnostic procedures designed to uncover their underlying causes. We recognize warning signs involving airflow temperature, operating cycles, mechanical sounds, and pilot flames. Every service recommendation reflects our emphasis on safety, accuracy, and avoiding unnecessary expenses.
Furnace Installation
Choosing a replacement furnace involves evaluating equipment condition, heating efficiency, and installation requirements. We provide professional guidance through free estimates and detailed assessments of your existing system. Once equipment is selected, our licensed technicians manage removal, installation, permitting, and final testing. We also explain available financing arrangements and ongoing maintenance considerations.
Heat Pump Installation
We offer complete installation of energy-efficient heat pumps for residential heating and cooling needs. Before selecting equipment, our technicians perform detailed load calculations and review relevant infrastructure conditions. We explain available efficiency levels, system types, and financing possibilities to support informed decisions. Installation involves protecting the workspace, removing existing equipment, and testing the completed system.
AC Repair
Restoring effective cooling begins with understanding why an air conditioner is malfunctioning. We inspect thermostats, filters, electrical connections, and airflow before recommending corrective measures. Our repair capabilities include resolving refrigerant leaks, drainage obstructions, and component failures. With transparent pricing and customer approval required beforehand, we complete authorized repairs and check the system's cooling efficiency.
AC Installation & Replacement
We install air conditioning systems suited to the demands of Utah's high elevation and dry climate. Rather than relying on previous equipment dimensions, we evaluate your property's actual cooling load. Our services include ductwork inspection, equipment selection, clean installation practices, and performance testing. We also manage applicable permitting requirements and offer workmanship protection for installation-related concerns.
Mini Split Installation
Our ductless mini split installation services address uneven temperatures in bedrooms, basements, garages, and home additions. We design systems that provide independent room control while reducing energy losses associated with traditional ductwork. Each project includes careful equipment sizing, professional installation, and comprehensive performance testing. Both single-zone and multi-zone solutions are available to accommodate different household requirements.
Air Duct Cleaning
Dust accumulation inside ductwork can contribute to restricted airflow, unpleasant odors, and reduced HVAC performance. We address these concerns through a structured cleaning process using powerful vacuum systems and specialized agitation tools. Before cleaning, we inspect the registers and protect surrounding furnishings. Our technicians remove debris, verify the results, and leave your home tidy.
Reviews (29)
Kim Clayson
Oct 24, 2026 Report
Daniel is so great and has serviced our HVAC for years.
Matthew Lloyd
Sep 22, 2026 Report
Great service! I’ve already recommended them to friends and they were equally impressed.
Alex Westover
Aug 02, 2026 Report
Not only did NorthStar give us the lowest price on our AC installation, they've also done our tune ups ever since. And even more amazing: our AC just went out in a heatwave, I called at 4am (expecting a business voicemail or some kind of automated scheduling AI) and a real person answered and got me on the schedule same-day! They have earned our AC business forever!
Melissa Larson
Jul 06, 2026 Report
Dylan showed up close to midnight and saved us. lol he was so friendly and sweet. And got tht job done within 20min. Thank you so much Dylan. We highly recommend him.
Mike Mann
Jul 06, 2026 Report
Marcial, came out to help with our workshop that was getting hot during production. Not only did he go through all our potential options he gave us all the pros and cons of each solution to make sure we got exactly what we needed. The quality of the install impeccable
Sara Bradford
May 04, 2026 Report
North Star technicians came through right when I needed them most! We had a construction debri emergency and they made it to out to our house in 30 minutes to address the situation and make sure our home was contamanent free
Cody Pollock
Apr 06, 2026 Report
Great to with work!!
Judd helped me schedule a spring tune up. Easy process and always friendly to deal with!!
Amy Roberds
Mar 21, 2026 Report
I have worked with North Star twice in the past year. Both times the techs have been on time, professional and honest. The work has been done well and they clean up after themselves. Daniel, Richard and Eduardo have all helped at my house and kept me informed every step of the way.
Mya Vaz
Dec 23, 2025 Report
Capone did an amazing job with my duct cleaning. He was on time, professional, and extremely thorough. He explained everything he was doing and made sure the system was cleaned properly from start to finish. I could immediately tell a difference in air quality after he was done. Super knowledgeable and took great care of my home. I highly recommend Capone.
Wren Writer
Dec 08, 2025 Report
Ben was very professional. He has a very pleasant demeanor and I enjoyed chatting with him. He left his work area clean and showed great care during his time in our home. I highly recommend requesting Ben as your installer. We will definitely be using North Star from now on because of this experience
Joseph Ziebarth
Dec 08, 2025 Report
Daniel's been out for furnace service several times over the years and has always done a great job. Friendly and helpful service!
Jerry Hughes
Dec 06, 2025 Report
We needed an upgrade on our system and needed to replace the furnace due to cracks on the heat exchanger. Ben came out and got it all done in a day with his helper. Great communication and education throughout the process! I've referred Northstar several times now and never worry about having to apologize. They do solid work!
Samantha Gallegos
Dec 01, 2025 Report
Ben did such a professional job! And most importantly no upsell he was just flat out honest. It’s great to know there’s still people out there with integrity.
Jen B.
Dec 01, 2025 Report
Ben was extremely friendly and took the time to explain everything clearly so I could understand why the repairs were necessary. I will definitely be a repeat customer.
Mckenzie
Nov 02, 2025 Report
If you’re looking for an exceptional HVAC service, look no further! North Star and their team exceeded my expectations in every way possible. Thank you for your outstanding service.
Steven Mann
Oct 06, 2025 Report
Northstar came out to give me a tune up on my AC unit. Not only where they on time and professional. But they where able to easily repair a failing part before it caused more issues on my unit. I highly recommend them for any HVAC services.
Kimberlee Reese
Oct 04, 2025 Report
This is the second time I have used this company to help my mom. They are always very professional and courteous. And best of all they are fairly priced. This is the only company I will ever use.
Seann Miller
Jul 19, 2025 Report
Well..we woke up in the morning and the house temperature was at 50 degrees. I asked my wife what she turned the heat down to the night prior and she said 64. I was on the phone to North Star that day and the came through for us in a big way. From communication to the boots on the ground, Anthony, Ben, and Jose got us taken care of the next day. We replaced our 30 year old furnace and a/c unit and we couldn't be happier with the results. It's difficult to randomly pick someone off the internet, but we would choose North Star every time and twice on Sunday (which is when we actually did call them and they called us right back!)
Sheyeanne P.
Jun 12, 2025 Report
I needed to have my swamp cooler replaced After calling several places and being told ‘we don’t do swamp coolers’ I had one company come and give me an estimate which was ridiculously high. North Star Heating and Air Conditioning returned my call and quoted me a very reasonable price for both the install and cooler. I was able to schedule within two days. No upselling or questioning. Very RESPECTFUL and MINDFUL North Star Heating & Air Conditioning is THE company you want to call for HONEST and RELIABLE service. The receptionist, technicians, and even the guy who came to upgrade the motor for us have all been PROFESSIONAL and FRIENDLY. I am beyond pleased with Angela, Jose, Anthony, and Mark. High quality people and a high quality company. Thank you North Star Heating and Air Conditioning!
Joseph Tonna
Apr 08, 2025 Report
We’ve been using Northstar heating and air for heating and air-conditioning needs for about 10 years. They’re amazing and provide top-notch service. And have done exceptional follow up and ongoing maintenance without hassle.
Lena Benallie
Jul 02, 2024 Report
My Technician Daniel came out today to fix my AC. He came on time and did a wonderful job. He explained very well about what happened and repaired the problem. I highly recommend North Star heating and air conditioning. I will use them again if needed.
Cindi Kranek
May 01, 2024 Report
Fast and efficient! Had another company promise to come out to repair our broken ac on a Friday only to cancel around noon. I was sure we’d have to wait until Monday, but North Star was able to squeeze us in and had a tech, Dylan, out within a few hours.
Dylan was great to explain everything he was doing, was clear on what the repair options were and made sure the air was blowing cold before leaving- what a relief!! Dylan was very professional.
I will definitely request North Star again and ask for Dylan.
Wilma Tolman
Mar 22, 2024 Report
I had an excellent experience with North Star. I made an appointment with Angela, she was nice & very professional. Daniel arrived right on time. He was neat, clean & also very professional. The job he did was exceptional.
Kandice Randal
Oct 27, 2023 Report
North Star is one of the best contractors I've ever worked with. When our old AC unit went out in the middle of summer, not only were the technicians there the same day, but they were also able to replace the whole unit that following day. When the techs arrived, they laid down a liner on our floors and wore shoe covers every time they came in and out of our house; they were also on time and friendly. The best part about using this company is that after the job was finished, a supervisor returned a few days later to review the work and ensure everything was done correctly. We had to call North Star again when our furnace needed to be fixed, and it was the same technician that installed our AC unit, which was nice.
I highly recommend this company for your AC/Furnace needs! Very professional and trustworthy.
Greg Smith
May 21, 2023 Report
Terry was on time and did what he had to within 20 minutes. He let me know that everything was good with my AC and the coolant level was fine. I've used them for years and I highly recommend their services.
Pamela Carpenter
Jun 20, 2022 Report
Daniel was fantastic. He was very professional and personable. I felt very comfortable with his assessment and explanation regarding my A/C system. I would highly recommend this company for your A/C repairs and maintenance. Moreover, I felt like I was taken care of by a friend or family member. I didn't feel any pressure to do anything unnecessary and felt Daniel was looking out for me not only in the moment but for the future regarding the 'health' of my home A/C system. He was also very nice regarding my pets. :)
Clinton Curtis
Apr 30, 2022 Report
Randy came to my place and was great. He offered solutions to resolve my ac unit and I truly felt like he was trying to help, not just sell me a new system.

I would definitely use North Star again and highly recommend Randy.
Paul Kelsch
Aug 27, 2021 Report
These guys are the best and I have had this running non-stop for months without issues of any kind! Quick and clean install with a tip top of the line AC! Best investment I made this year and will continue to brag about it!
Marina O.
Jul 14, 2020 Report
I have been meaning to write this review for ages. I can honestly say these guys are best. We’ve bought a few homes and used so many different heating companies. But I have to say Northstar is beyond the best company we’ve ever used. From the moment you call and speak to Angela, to meeting with the repair guys, Anthony and George to only mention a few. Their customer service is exceptional. They have been so honest and fair with us and are so impressed.
Thank you for everything Northstar.