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Prime Appliance Repair Prime Appliance Repair
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Business Details
5 Years
experience
Keeping household appliances functioning properly requires accurate problem identification and experienced repair specialists. In Indian Trail, NC, we offer comprehensive repair solutions for refrigerators, freezers, washers, dryers, ovens, ranges, cooktops, dishwashers, garbage disposals, and ice makers. Our services cover all major appliance brands, with authorized repairs performed using OEM replacement parts. We include detailed diagnostic assessments during every appointment, ensuring that appliance issues receive careful attention before repair work proceeds. When an appliance problem requires immediate assistance, we frequently have same-day service appointments available. Our certified specialists respond promptly to requests and provide professional assistance directly at customers' homes.
Services
Refrigerator repair Washer repair Dryer repair Freezer repair Dishwasher repair Oven and range repair Cooktop repair Microwave repair Ice maker repair Garbage disposal repair
Served areas
  • Indian Trail, Charlotte, Matthews, Indian Land, Fort Mill, Monroe, Pineville and Waxhaw.
Details
  • Year established: 2021
Highlights and features
  • We provide a comprehensive 90-day warranty covering labor and new components.
  • We service all major appliance brands using genuine OEM parts.
  • We often offer same-day appointments for urgent appliance repairs.
  • We include detailed appliance diagnostics with every service visit.
  • Our friendly specialists treat your home with care and respect.
  • We provide authorized appliance servicing with quality replacement components.
Website
Services
Freezer Repair
Our freezer repair service focuses on restoring proper operation when equipment develops cooling problems, frost buildup, water leaks, or unexpected sounds. We carefully diagnose malfunctions and communicate the necessary repairs before proceeding. Our on-site solutions are designed to maintain reliable freezer performance. Warranty-backed workmanship provides additional reassurance while helping protect your frozen food.
Refrigerator Repair
We provide professional refrigerator repair services with fast, same-day assistance from our certified local technicians. Our team accurately diagnoses cooling problems, water leaks, unusual noises, and other refrigerator issues. We perform repairs on-site to restore proper operation and help protect your food. Every repair is supported by our 90-day warranty for added peace of mind.
Oven Repair
We specialize in diagnosing and repairing ovens that struggle to heat, maintain proper temperatures, or complete cooking cycles without interruption. Whether your appliance displays an unfamiliar error code or shuts down unexpectedly, our team provides professional assistance. Each appointment combines careful fault identification with reliable on-site solutions. Our warranty reinforces our commitment to dependable repairs.
Cooktop Repair
Our cooktop repair service addresses common problems, including irregular heat distribution, unstable temperature settings, failure to turn on, and persistent error notifications. We conduct detailed diagnostic evaluations within your home to determine the underlying issue. Our experienced specialists carry out accurate on-site repairs using professional methods. Warranty protection accompanies our work, providing customers with added reassurance.
Reviews (18)
Yowana Wamala
Oct 08, 2026 Report
Fixed our washing machine quickly and affordably! Same day - diagnosed issue and installed the part. Highly recommend.
Jacky Ganzon
Sep 22, 2026 Report
Best Appliance Repair service in Monroe! Highly recommend ????
Chuck McGaha
Sep 17, 2026 Report
Showed up on time! Was very professional and got the job accomplished efficiently and quickly! Highly recommend and would use again!
Adam Boone
May 26, 2026 Report
Zack was great. Helped with dryer belt repair and refrigerator wiring issue. Also cleaned out dryer ventilation and made sure everything worked before leaving. Highly recommend.
Beverly Hergenreter
May 08, 2026 Report
I called Prime and was offered an appointment the next day. Zach was on time, professional and courteous. He was very helpful with diagnosing my mother's washing machine. I highly recommend their service.
Liz Addington
Mar 22, 2026 Report
As a non handy woman, when things break - its full crisis mode! I was beyond relieved with the service, communication, punctuality, and did I say service already? 5 stars all the way - Was quick, helpful, kept his promise to return, and way cheaper than trying to buy a new washer and stove. Prime Appliance Repair will stay on speed dial for this household.
Nicki Pedraza
Feb 23, 2026 Report
Great job with my dishwasher! Definitely will use service again! Thanks
Mary Beth Mohrman
Feb 05, 2026 Report
Excellent service! He came out within a few hours of me calling, found the problem right away, promptly repaired it, and gave great advice. Will be calling him again for all of our appliance needs!
Kathy Gregory Pittman
Jan 29, 2026 Report
Excellent service! Have used many times and would highly recommend!!
Nicholas Serra
Jan 26, 2026 Report
We called zach for a leaking wash machine. He arrived on time.
Diagnosed our washer. He gave us a fair price to repair the washer. He returned the next day.To put the part in, we are very happy with the work. I would definitely recommend
Hunter Beck
Jan 22, 2026 Report
Zach was so friendly and quick. My fridge wouldn’t cool and my food started to go to waste. Better and quicker than my apartment complex. It’s like why do we pay so much if the maintenance people don’t even know what they’re doing!!! Thank you for your help! I will hire again & again!
Zoe
Jan 18, 2026 Report
Prime Appliance service was here today. ( in Ballantayne) Professional and quick, he did a great job on my washer, really good guy. We definitely would hire Prime Appliance repair company to fix any appliances that we may have a problem with 100%
Kamila Salehova
Jan 04, 2026 Report
Excellent refrigerator repair. My fridge is working like new again. Technician explained the issue clearly and gave a fair price. Will definitely call them again. Thanks
Logan Dunston
Jan 03, 2026 Report
Very satisfied with the service i recieved today. Definitely recommend to anyone who needs simple repairs around the house.
Fuadayten One
Dec 31, 2025 Report
great service. my refrigerator works perfect finally. recommended
Raya Hilimovich
Dec 28, 2025 Report
Highly recommend this company. Really liked the how they came fast and fixed my Samsung refrigerator same day. Will recommend to friends definitely. Thank you
Dara V.
Dec 27, 2025 Report
My Kitchenaid Dishwasher had some issue around week. I called Prime Appliance repair company and we made same day appointment. Fast , reliable, and knowledgeable service. The technician explained everything clearly and didn’t try to upsell unnecessary repairs. It’s hard to find trustworthy appliance repair companies this days. I am really appreciate your service.
Novalea Hammond
Dec 04, 2025 Report
Great local company! They showed up on time, diagnosed the issue quickly, and fixed my appliance the same day. Fair prices and excellent service.”