Business Details
Prime Appliance Repair was established to help homeowners restore the performance of essential household appliances through skilled workmanship and dependable service. With more than 15 years of experience, we serve customers across North Carolina and South Carolina, including Charlotte and nearby communities such as Matthews, Huntersville, Waxhaw, Belmont, Clover, and Mint Hill. Our business developed from one technician operating a fully equipped service van into a growing team supported by multiple vehicles and a dedicated parts warehouse. During our first year alone, we successfully repaired more than 600 appliances. Today, we address mechanical, electrical, heating, cooling, drainage, and operational problems affecting washers, dryers, refrigerators, freezers, dishwashers, ovens, cooktops, stoves, ice makers, and garbage disposals.
Our approach combines manufacturer-approved replacement components with careful troubleshooting and thorough testing. We maintain an inventory of original parts for major appliance brands, including Samsung, LG, Whirlpool, Bosch, Haier, and Sub-Zero, allowing us to offer same-day repair services. Customers receive clear pricing before repairs proceed, without concealed charges or unexpected emergency fees. Our certified technicians complete ongoing factory training, observe strict safety practices, and work carefully to protect residential interiors. We also remove repair debris and arrange responsible recycling through EPA-certified partners.
Our approach combines manufacturer-approved replacement components with careful troubleshooting and thorough testing. We maintain an inventory of original parts for major appliance brands, including Samsung, LG, Whirlpool, Bosch, Haier, and Sub-Zero, allowing us to offer same-day repair services. Customers receive clear pricing before repairs proceed, without concealed charges or unexpected emergency fees. Our certified technicians complete ongoing factory training, observe strict safety practices, and work carefully to protect residential interiors. We also remove repair debris and arrange responsible recycling through EPA-certified partners.
Services
Refrigerator repair
Washer repair
Dryer repair
Freezer repair
Dishwasher repair
Oven and range repair
Cooktop repair
Microwave repair
Ice maker repair
Garbage disposal repair
Served areas
- Charlotte, Matthews, Indian Trail, Indian Land, Fort Mill, Pineville, Mint Hill, Stallings, Weddington, Marvin, Waxhaw, Wesley Chapel, Lake Park, Monroe, Unionville, Wingate, Lake Wylie, Tega Cay, Baxter Village, Clover, Ballantyne, Carmel, Dilworth, Eastover, Sedgefield, Waverly
Highlights and features
- We use genuine OEM parts backed by official warranties.
- Our upfront pricing ensures no hidden fees or surprises.
- Our technicians undergo annual factory recertification and ongoing training.
- We employ background-checked technicians and maintain comprehensive liability insurance.
- We protect your floors and clean up after repairs.
- We recycle used parts responsibly through EPA-certified recycling partners.
Services
Dishwasher Repair
We provide professional dishwasher repair services, addressing leaks, drainage problems, unusual noises, error codes, and startup failures. Our certified technicians diagnose issues and perform reliable on-site repairs for various dishwasher models. We offer same-day or next-day appointments whenever possible, transparent pricing, and support for over 15 major appliance brands, backed by a 90-day warranty.
Oven Repair
We provide professional oven repair services for gas, electric, convection, wall, and dual-fuel models. Our experienced technicians diagnose heating failures, temperature fluctuations, ignition problems, and electronic malfunctions. With over 15 years of experience, we offer same-day or next-day appointments. All repairs include upfront estimates and a 90-day warranty on labor and parts.
Stove Repair
At Prime Appliance Repair, we address stove malfunctions through accurate diagnostics and professional on-site repairs. Our technicians handle faulty sensors, irregular flames, damaged heating components, and power board problems across multiple stove types. We service more than 15 major appliance brands and offer flexible appointment scheduling. Every repair includes a 90-day warranty for additional peace of mind.
Cooktop Repair
Our cooktop repair service addresses heating element failures, defective igniters, sensor errors, and other cooking surface malfunctions. We perform in-home diagnostics, identify the underlying problem, and explain repair costs before proceeding with approved work. Our specialists service more than 15 major brands, provide convenient scheduling, and include a 90-day parts and labor warranty.
Refrigerator Repair
We provide professional refrigerator repair with same-day or next-day appointments whenever available. Our certified technicians diagnose and resolve cooling problems, leaks, unusual noises, and component failures. With over a decade of hands-on experience, we service more than 15 major appliance brands. All repairs include upfront estimates and a 90-day warranty covering labor and installed parts.
Reviews (12)
Oluwaseun Ilebani
Jul 17, 2026
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I had a wonderful experience with Zach and would highly recommend him to anyone. He showed up promptly and very quickly diagnosed what was wrong with my washing machine. In addition to the quick diagnosis he was able to get it working quickly and it's working better than ever. All at a reasonable price!
Michaela Wolfe
Jun 01, 2026
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Excellent service, and execution in a timely manner. Highly recommend!
Shannon Speight
May 30, 2026
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Zach was excellent! He came quickly when I called. Had the part ordered and ready to install within a week. He kept me informed of his timeline and was very friendly and professional. If we need appliance repair in the future, we will use him again!
Tama Todd
May 28, 2026
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Excellent work and very accomodating! Zack had to make several trips Highly recommend’ 5 stars TTodd
Dana Carbaugh
May 11, 2026
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If you have to have an appliance repair, Prime Appliance Repair is who you need to call. Our technician Zach was amazing! Prompt, kind, responsive, and explained everything about the repair. We appreciated his promptness in getting the repair completed and coming on a Saturday morning. We will definitely call them again next time we need a repair on any of our appliances.
Brenda Thrasher
May 04, 2026
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Zack is great - knowledgeable, efficient, kind and came immediately when called! He’s the best!!!
James Dickerson
May 03, 2026
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Did a great job repairing our dryer. Came out the same day, quick, efficient, and cost-effective. Not to mention super polite and friendly. Will be recommending and using for all our appliance repair needs!
Rachael Belter
May 03, 2026
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Fantastic service! Came the next day; on time;!quick service- part on his truck! Literally went from oven not working to full repair in less than 24 hours. Highly recommend!
Nicole Christian
Apr 29, 2026
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I can only say great things. My washing machine was down for quite some time Zack came on a Monday and provided me with a diagnostic, after this he ordered the part the same day and waited on the part to come in. It arrived on a Wednesday. He completed the work within 30 to 45 minutes!
Monica Schein
Apr 26, 2026
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Zack was beyond professional extremely responsive. Solid work and every knowledge of my high-end appliance. Very much recommended and will keep his number handy.
Tony Sassorossi
Apr 25, 2026
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They responded quickly and arrived on time for a dryer repair and diagnosed the issue right away. The technician was knowledgeable, friendly, and took the time to explain the issue.