At North Star Heating & Air Conditioning, we have built our business around a straightforward commitment: treat every customers home as we would treat our own. Since 1998, our second-generation, family-owned company has provided HVAC services throughout Utah with an emphasis on integrity, precision, education, and honest options. From our West Jordan headquarters, we serve homeowners across Salt Lake, Utah, Davis, Summit, and Tooele Counties. We are fully licensed, certified, and insured, while our technicians are background-checked, drug-tested, and professionally trained. For situations that cannot wait, 24/7 emergency service is available.
We provide heating and cooling solutions ranging from routine furnace repairs and AC tune-ups to complete system replacements, mini-split installations, and advanced indoor air quality systems. Plumbing services are now offered as part of our broader home-service capabilities. Rather than relying on guesswork or high-pressure sales, we inspect equipment carefully, use advanced diagnostic tools to establish the cause of a problem, explain repair and replacement choices with clear costs, complete the work cleanly and to code, and test the system afterward. We also offer HVAC financing options for qualifying customers, subject to credit approval and applicable terms and conditions. Our goal is to give Utah homeowners dependable service, understandable information, and control over decisions involving their home comfort.
Served areas
- Lehi and surrounding Utah communities
Business details
- Year established: 1998
- Licensed
- Insured
Highlights and features
- Family-owned HVAC service trusted across Utah since 1998
- Licensed technicians provide reliable repairs and installations
- Same-day or next-day service from our Lehi office
- Comprehensive heating, cooling, and indoor air quality solutions
- Transparent pricing with flexible financing options available
- Serving Lehi and surrounding Utah County communities
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments, Financing available
Services
We offer professional AC repair for systems experiencing common problems such as electrical component failures, refrigerant leaks, frozen evaporator coils, clogged condensate drains, and thermostat or sensor issues. Our licensed technicians locate the cause of the malfunction, explain repair options clearly, and proceed only after approval, providing a straightforward approach without hidden charges or unauthorized work. 
We deliver A/C installation and replacement with an emphasis on dependable results and professional workmanship. Our process includes calculating the homes cooling load, evaluating ductwork, selecting efficiency options, and installing the equipment carefully. Floor protection, shoe covers, debris removal, electrical checks, and performance testing are included in our clean installation standards. 
For $25, our AC tune-up reviews essential cooling-system functions before Utah summer demand reaches its peak. We evaluate performance and inspect controls, electrical parts, airflow, refrigerant pressures and temperatures, condensate drainage, and the outdoor unit. The goal is to identify issues early, explain necessary corrections, and help prevent avoidable cooling disruptions. 
We offer professional furnace repair for systems showing problems such as cold air, rapid cycling, unusual noises, start-up failures, or concerning pilot flames. Our trained technicians investigate the underlying issue through systematic diagnostics rather than guessing. After explaining the findings and available options, we provide upfront pricing and perform the repair with appropriate safety testing. 
Our heat pump installation service combines heating and cooling in one efficient system. We carefully determine your home's heating and cooling requirements before recommending suitable equipment. Options include variable-speed and standard models, with each choice explained clearly. During installation, we protect your home, remove existing equipment safely, verify performance, and explain thermostat operation. 
We deliver professional mini split installation for targeted climate control without the disruption associated with invasive ductwork. Our systems can address individual rooms or multiple areas through single-zone and multi-zone configurations. High-efficiency operation, indoor sound levels as low as 19 decibels, and year-round heating and cooling make ductless equipment a versatile comfort option. 
When dust returns quickly after cleaning or airflow feels restricted, professional duct cleaning may be appropriate. We evaluate your supply and return registers before preparing the work area. Our equipment dislodges and removes dust, heavy buildup, construction debris, and pet hair. A final walkthrough ensures the registers are secure and your home remains tidy. 
Our indoor air quality service begins by identifying conditions that may affect comfort, including excessive dust, odors, allergy symptoms, dryness, and stagnant air. We evaluate your HVAC equipment and ductwork before recommending solutions. Depending on your needs, options may include filtration, purification, humidification, UV treatment, air scrubbing, or ventilation. Every installation is completed professionally and tested. 
We handle residential plumbing issues with an emphasis on dependable workmanship and respect for your property. Our licensed professionals can assist with water heater concerns, leaks, fixtures, garbage disposals, and pipe repairs. After investigating the issue, we explain the available options and pricing before work begins, then perform the service efficiently while maintaining a clean environment.
Reviews (28)
William Dunn
Aug 27, 2026
Paulene Roylance
Aug 13, 2026
Shaunda Osborn
May 24, 2026
Lillie Luke
May 24, 2026
Carly Stirland
May 11, 2026
Tom Codella
Apr 27, 2026
Perla McGoffin
Apr 26, 2026
Scott Farrell
Apr 24, 2026
Matt Williams
Apr 20, 2026
Mai Decker
Apr 09, 2026
A. James Gallyer
Mar 13, 2026
Michael Crandall
Mar 08, 2026
Brittany Cordova
Jan 14, 2026
North Star is an amazing company, and I couldnt be happier with my experience! Capone was extremely friendly, professional, and a pleasure to have in my home while installing my new furnace. He explained everything clearly, answered all my questions, and made the whole process completely stress-free. You can really tell North Star cares about their customers and takes pride in their work. I highly recommend North Star and Capone to anyone looking for top-notch service!
Taegan Smith
Dec 27, 2025
Joe Sartori
Jul 05, 2025
North Star is The Best HVAC company Ive ever dealt with, and Im an old HVAC and pipe insulator! Dillon Neilson was my technician, and he taught me about the A/C system and condenser. Explained maintenance and answered all my questions and concerns. This company is top notch from their coordinator/scheduler, technicians, and owner! If you need anything, they got you covered with the best staff, products, and service. Thank you North Star!
Siara Boss
Jun 04, 2025
We had North Star clean our ducts and service our AC/Heater. They we're really great! They offered to work on a Saturday for us, even though that wasn't their normal hours. And was very open about what they were doing, and why. Also, bonus! They were actually on time and very respectful, and surprisingly quick.
Michael Trujillo
May 19, 2025
TheTexan
Apr 28, 2025
Im more than happy with my experience either North Star! I was having trouble with my mini split and they had someone out in no time. The tech arrived and was very professional and knowledgeable, and quickly resolved the issue. He also took the time to explain what the issue was and how to maintain the system in the future. The pricing is fair and great customer service! Thanks Angela O and North Star !!!
Trent Ashby
Apr 23, 2025
Carol Allred
Apr 05, 2025
Sze-Hsiang Nakagawa
Mar 05, 2025
David Huntley
Feb 19, 2025
Mercaydes
Feb 07, 2025
Bernice Allen
Aug 13, 2024
Victor Gamarra
Jul 24, 2024
Kenzie Christiansen
Apr 26, 2024
Very happy with the service and repair with Dylan. He was professional and kind in his communication of arrival time, everything he was doing and what needed to be replaced and why. The last part was much appreciated. We talked about maintenance and he really helped me feel more comfortable about the whole situation.
Tj P.
May 18, 2023
Daniel has been to my place for tune-ups & maintenance a couple times now. He is very thorough & makes sure that all is in good working order. Hes cordial & very helpful. I appreciate his knowledge & skills to be sure we are running smoothly & comfortably. Thank you very much. Keep up the great work, Daniel.
Judy Nelson
Aug 22, 2020