Business Details
11 Years
experience
Emergency
services
Your Trusted Pet Care Experts in Aiken, SC
Carolina Cat & K-9 Retreat has been dedicated to providing exceptional pet care services in Aiken, South Carolina since 2015. Founded by a Licensed Veterinary Technician with 30 years of industry experience and a co-owner who is a Veteran with an MBA, our facility spans 10.2 acres with 5,100 square feet of climate-controlled space. We offer boarding, doggie daycare, and grooming services designed to ensure the safety, happiness, and well-being of every pet. Our team completes specialized training in dog behavior and group management to create a secure environment. With 24/7 supervision during stays, on-site veterinary support, and a commitment to personalized care, we prioritize building relationships with both pets and their owners.Our facility features 38 kennels, six exercise yards, and a cage-free cat room, reflecting our dedication to modern, compassionate pet care. We maintain rigorous safety protocols, including vaccination requirements and staff training, to ensure the highest standards of service. Our owners live minutes from the facility, guaranteeing immediate response when needed. Through consistent investment in staff development and facility upgrades, we have established ourselves as a trusted leader in pet care services within the Aiken community.
Services
Boarding
Doggie Daycare
Grooming
Cat Boarding
Luxury Services
Details
- Year established: 2015
Highlights and features
- We have a Licensed Veterinary Technician on staff with 30 years of industry experience.
- Our staff completes specialized training in dog behavior and group management.
- We maintain 24/7 supervision and on-site veterinary support during pet stays.
- Our facility features climate-controlled spaces and a cage-free cat room.
- Owners live minutes from the facility for immediate response to emergencies.
What people say
Loved and cared for
Best boarding facility
Knowledgeable staff
Safe environment
Excellent grooming
Services
Boarding
Our boarding service provides secure, climate-controlled accommodations for dogs and cats. Dogs enjoy private indoor-outdoor runs while cats stay in a cage-free environment with cat trees and play areas. All guests receive supervised playtimes, bedtime treats, and 24/7 monitoring. The facility maintains rigorous safety protocols and requires vaccination compliance for all boarding pets.
Doggie Daycare
Doggie Daycare offers structured socialization and exercise through supervised playgroups. Pets participate in three daily play sessions with trained staff monitoring interactions. The service includes morning and afternoon drop-off windows, with options for half-day or full-day stays. Trial days are required to assess each dog's compatibility with playgroups and ensure safety.
Grooming
Professional grooming services include bathing, nail trimming, anal gland expression, and haircuts. Prices vary based on time spent and complexity, with specialized care for matted coats. The service includes two shampoos and a conditioner, with additional charges for medicated baths. Appointments are required for all grooming services.
Cat Boarding
Our cat boarding provides a stress-free environment with open-floor plan accommodations. Cats enjoy access to cat trees, hiding spots, and multiple resting areas without cage confinement. The service includes daily monitoring, personalized feeding, and playtime with staff. Vaccination records are required for all feline guests prior to boarding.
Luxury Services
Luxury services include premium boarding suites with individual playtime, photo reports, and special dietary accommodations. The service offers discounts for multiple pets and long-term stays. Additional fees apply for injectable medications and special requests like food toppers during boarding stays.
People
Amy
Co-Owner
Licensed Veterinary Technician with 30 years of industry experience, overseeing pet health and safety protocols at the facility.
Jimmy
Co-Owner
Veteran with an MBA from Southern Wesleyan University, managing business operations and strategic development.
Melissa
Operations Manager
Coordinates daily facility operations and staff training programs to maintain service quality standards.
Daniel
Executive Assistant
Supports management with administrative tasks and client communication processes.
Sadi
Kennel Manager
Supervises kennel staff and ensures proper animal care procedures during boarding stays.
Questions
What vaccinations are required for boarding?
Dogs need Rabies, DHPP, and Bordetella (every 6 months). Cats require Rabies, FVRCP, and Feline Leukemia vaccinations.
Why is Bordetella required every six months?
To prevent kennel cough spread and reduce illness severity in social pet environments.
What does a typical day look like for boarded pets?
Dogs receive morning and evening let-outs, three play sessions, meals at 8am and 6pm, and bedtime treats.
Can I bring my pet's personal items?
We provide bedding and toys; personal items aren't recommended to prevent damage or loss.
Do you offer grooming services for boarding pets?
Yes, we provide grooming services for boarded pets with advance scheduling availability.
What happens if my pet needs medical attention?
We immediately seek veterinary care, but owners assume responsibility for medical costs.