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1-800 Water Damage of Boise 1-800 Water Damage of Boise
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Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Partner for Property Restoration Solutions
At 1-800 WATER DAMAGE of Boise, we specialize in comprehensive restoration solutions for water, mold, fire, and smoke damage. Our skilled team is available around the clock, ready to respond to emergencies and mitigate damage efficiently.

We offer services such as water removal, mold remediation, fire cleanup, and more, using advanced tools to ensure thorough restoration. Working closely with insurance companies, we simplify the claims process for our clients, helping them recover with minimal stress.

Our IICRC-certified technicians are committed to safety and quality, providing reliable services that you can trust. With a focus on fast, effective recovery, we aim to restore properties in Boise and surrounding areas to their original condition quickly.

From minor repairs to large-scale restoration, we handle every project with care and dedication.
Services
Water Damage Restoration Mold Remediation Fire & Smoke Cleanup Sewage Removal Biohazard Cleaning Odor Elimination Commercial Restoration
Served areas
  • Boise, Caldwell, Eagle, Garden City, Kuna, Meridian, Middleton, Nampa, Star
Details
  • Year established: 2002
  • Licensed
  • Insured
Highlights and features
  • 24/7 emergency water damage restoration services
  • Certified IICRC technicians for guaranteed quality
  • Direct insurance billing for quick claims processing
  • Advanced equipment for fast and efficient restoration
  • Mold remediation for safe and thorough damage recovery
  • Serving Boise, Meridian, Eagle, and surrounding areas
Associations and certifications
  • IICRC
Payment methods
  • Cash, Checks, Debit cards, Credit cards
What people say
Outstanding work Professional team Saved replacement costs Kind and understanding A+ honesty
Website
Services
Water Damage Restoration
Protect your property from water damage with our prompt, professional restoration services. Our team has the tools and expertise to fully remove moisture, dry affected areas, and restore your property back to normal.
Fire & Smoke Restoration
Dealing with fire damage is stressful, and it can be overwhelming to think about the repair process. Our specialists understand the emotional and physical toll a fire takes and offer expert restoration services that focus on returning your home to its original state. You can rely on our compassionate and efficient team to handle the job.
Mold Damage
Our mold remediation specialists are equipped to handle mold removal and restore your property. We work efficiently to address mold issues, ensuring your home or business is safe from further damage. Whether it's carpets, walls, or tiles, our experts will help you get your property back to normal quickly. We follow strict safety guidelines to ensure effective mold removal and long-term prevention.
Commercial Restoration
Our experienced team offers a comprehensive range of commercial property restoration services, specializing in water, fire, mold, and sewage damage. We are available 24/7, ensuring businesses can recover quickly and effectively from unexpected disasters. With the right tools and expertise, we handle everything from water extraction to structural drying and mold remediation, all with the highest standards of professionalism.
People
Tim Fagan
President
Tim Fagan leads 1-800 WATER DAMAGE with expertise from 15 years as a restoration business owner and 11 years as a high school coach. Holding a Certified Restorer designation, he combines educational leadership and hands-on experience to drive service excellence.
Questions
What types of emergencies does 1-800 WATER DAMAGE handle?
We address water damage, mold infestations, fire/smoke damage, sewage backups, and biohazard contamination 24/7.
Does insurance cover restoration services?
Most policies cover sudden damage like burst pipes. We assist with documentation and insurance claims coordination.
How quickly can technicians arrive?
Emergency teams typically respond within 2 hours of contact for immediate mitigation.
What sets 1-800 WATER DAMAGE apart from competitors?
We combine 20+ years of experience, IICRC-certified staff, and BELFOR's national resources for reliable results.
Do you offer commercial restoration services?
Yes, we provide tailored solutions for offices, restaurants, and apartment complexes with minimal business disruption.
Reviews (23)
Marie Flores
Sep 06, 2024 Report
Doug, Josh, and the team at 1-800 Water Damage were awesome! They took a situation that seemed to go from bad to worse and made it a painless and easy, considering the issue, to get through. I appreciated them and there guidance so much! If you need someone when presented with an unfortunate situation such as mine I would recommend them any day!
John Otero
Jul 02, 2024 Report
I was really impressed with how Casey, Mike and Brad was so professional on my job. They were very polite and professional. I highly recommend using 1-800 Water Damage of Boise.
Karen H.
May 28, 2024 Report
Can't say enough great things about this company! Amazing company culture: knowledgeable, efficient, kind, cleans up after themselves and thoughtful. Had water damage to bedroom/bath, called and Doug Stern (owner) came out immediately to assess and assist. All technicians and the companies that did the work were terrific and helpful. Made a difficult situation much easier than it might have been.
Bill Geyer
Mar 21, 2024 Report
Like many people who experience the shock of a flooding disaster in their home, we had a similar experience just recently. After calling a handful of companies and being told they were busy, we called 1-800 Water Damage and they came riding in to the rescue. The team was detailed, efficient, and answered all our questions without hesitation or obfuscation. They did everything they said they would on time and at a price that was extremely competitive for the work done.

They didn't take any shortcuts and we could not have been more pleased with the work they did to restore our place to its pre-damaged state. God forbid it ever happens again, we wouldn't call anyone else. They were the best.
Amber Gilliam
Mar 08, 2024 Report
Hands down the nicest, most wonderful company to work with. The utmost professional and honest team. Although it was an awful experience having a leak which lead to my entire bottom story's flooring to be replaced, every one of the professionals were lovely to work with! Couldn't recommend Doug, Chris, Mike and the guys at 1800water damage enough!
Jacque Johnson
Oct 22, 2023 Report
I found out about the company through a realtor friend. I had major water damage under my home. They contact me within minutes and arrived at my house a short time later and started doing their thing. They followed up q uite often and they were polite and very professional. I would highly recommend them to anyone else. They handled everything for me with my home insurance and they left everything in place as it should be and they did a wonderful job
Janice Ausburn
Oct 15, 2023 Report
1800 water damage. Worked on my flooded basement when no one else would. I called local companies and they could not be bothered as it was not a big money maker for them. The employees worked hard to get it done and than it flooded again and we had to do it all over. Than my daughter was hit by a drunk driver and was not expected to make it and they stood by me. They even cut the bill down to help me.

Being a disabled Senior and having a company that goes above and beyond to help through this whole mess, was amazing. From the owner, his amazing secretary and the the wonderful young men that came and helped made this experience so much more tolerable. Thank-You 1800 Water Damage.
Michelle
Jul 31, 2023 Report
These guys were awesome from the beginning. They were easy to get ahold of. They helped us stay within our budget. They communicated very well. We felt they went above and beyond through the whole process. Value.
Cait Brunkhorst
Apr 18, 2023 Report
They were professional and very patient with us. Water damage is never cheap, but I don't feel like they overcharged us. They even went through all the services and told us what was necessary vs. what wasn't. I will be always grateful! Services Flood clean-up.
Wayne Larsen
Apr 10, 2023 Report
This business is really great, we had a water damage problem and after I called them they were here within a half hour!
Razor Ramone
Sep 04, 2022 Report
We had a dryer vent screen that was not removed after the completion of our home build. This led to a plugged dryer vent that created a condensation drip. Fast forward 5 years and we discovered mold and drywall damage in our laundry room. We called 1-800-water damage and they were on it immediately. They sent someone out same day to assess the situation and then coordinated all the various trades required to fix the damage.

They kept me in the loop via email and text. Unlike 90% of the other contractors I've worked with, these guys were on top of it. Great quality work and at a fair price. I can't recommend them enough. A++!
Rich Rye
May 29, 2022 Report
These people are truly there to help! We had a terrible water damage at my mother in laws home and Doug and his team showed up and really saved the day! They worked with our insurance company and were able to get the damage covered by her policy which was a real life saver! Thank you Doug and the 1-800 Water Damage team! Services Water damage-related clean-up and repair.
Irene Brewer
Aug 05, 2021 Report
I was having siding repaired from water damage and the siding company found mold under the siding. They suggested 1-800 water damage and it was an excellent choice. They came out quickly and assessed the damage. They were thurough in reccomending how to mitigate the problem. I had hired a different company to treat mold damage in our crawl space previously but I felt 1-800 water damage was much more through in making sure the underlying issue was fixed so we wouldn't have reoccurring problems. I will call them again if we have anymore concerns in the future.
Vicki Moore
Jul 30, 2020 Report
1-800 Water Damage of Boise is very professional and followed through with everything they represented to us! We very much appreciate the excellent work they provided! Value.
Alaina Donis
Apr 12, 2020 Report
Friendly staff, with attention to detail! Took the time to go above and beyond with previous quotes and really discussed options for the best outcome. Would absolutely use again. Value.
Bridger Burt
Sep 13, 2017 Report
The entire team was very professional. It only took them about 20 minutes to show up, and they water no time in immediately remediating the problem. Team was very transparent about the entire process. They did a thorough, superb job all the way to the end.
Ryan Stern
Mar 15, 2017 Report
Had water damage in my shop and Doug and his crew were quick to get the mold out and get it ready for rebuild. Thanks guys.
Barry Kurtz
Feb 24, 2017 Report
I am so impressed with the honesty, integrity, and professional approach by Doug and Nita Stern. You can't go wrong asking them to help restore your home or office following water and mold damage.
Sarah Sheibley
Sep 05, 2016 Report
We had a great experience with 1800WaterDamage. The staff was friendly, efficient and professional. They got the job done in a timely manner and never had an issue if we needed to adjust the scheduling. The owner, Doug, even gave me great recommendations for services that he could not provide, like an HVAC service. We would gladly use them again, but fingers crossed, we won't need to!
Chad Estes
Mar 27, 2016 Report
Doug and his team did a great job managing the restoration process that I needed after pipes broke in my wall. My basement walls, ceiling, and cabinets look fantastic. I wouldn't hesitate to recommend 1-800 Water Damage for their work, effort, and professionalism.
Lachlan MacGillivray
Jul 31, 2015 Report
A big thanks to Doug Stern and 1 800 Water Damage! Being in the Real Estate business for the past 10 years we run into a lot of home inspection reports with claims of mold. Mold is never something you want to see on an inspection report. Doug always comes out to investigate and on the last two transaction he has identified that there was actually no mold and that what the inspector saw was dirt on wood. Doug calmed everyone's concerns on both side of the transaction. Thanks for your expert eye!
Justin Beller
May 09, 2015 Report
Quick and responsive. In the end, that's what you want from a water damage and restoration service. I run a business in the Boise area that provides pressure washing among a number of other services. Rarely does our service ever cause damage to a customer's property. Unfortunately, in this instance, it did. The customer was concerned that water that leaked in through a sliding glass door would create mold under the carpet pad if left unattended.

I asked 1 800 Water Damage to come in on my company's behalf to confirm. To ensure there would be no danger of mold growing under the carpet, the team at 1 800 Water Damage took the necessary steps to correct the issue. In the end my customer was satisfied and I was left knowing that there would be no future problems as a result of the work we did.
Brent Haynes
Mar 22, 2015 Report
We called Doug & his 800 Water Damage Team out in the late evening for an exterior water leak we had during the holidays. He was extremely professional & knowledgeable about our issue and addressed everything immediately to prevent further damage to our home. He followed up by visiting our home the next day and followed up over the phone each day while their equipment was in our home drying out the moisture. Doug & Nita run a first class operation and are very easy to deal with. We recommend them to our clients and friends alike knowing without a doubt any issues will be taken care of in the proper manner.