Business Details
16 Years
experience
Custom Jewelry Design & Engagement Rings in Grand Rapids
Craft-Revival Jewelers is a family-owned and operated business founded in 2010 by master craftsmen Brandon and Jayson Case. With over 30 years of combined experience in jewelry design and goldsmithing, we specialize in creating custom engagement rings, wedding bands, and bespoke jewelry pieces that reflect each client's unique story. Our approach blends traditional craftsmanship with modern technology to deliver heirloom-quality jewelry tailored to individual lifestyles.Located in Grand Rapids, Michigan, we prioritize personalized service, ensuring every client receives meticulous attention to detail and a memorable experience. Our commitment to quality extends to jewelry repair and redesign services, transforming cherished pieces into contemporary designs. As a trusted local jeweler, we emphasize transparency, ethical practices, and customer satisfaction, offering financing options and a 14-day return policy for ready-made items.
Services
Custom Engagement Rings
Wedding Bands
Earrings/Bracelets
Necklaces/Pendants
Custom Jewelry
Restyling & Redesign
Details
- Year established: 2010
Highlights and features
- We offer 30+ years of combined experience in custom jewelry design and goldsmithing
- Our family-owned business prioritizes personalized service and ethical craftsmanship
- We combine traditional techniques with modern technology for superior quality
- We provide a 14-day return policy for ready-made jewelry items
- Our financing options make custom jewelry accessible to every budget
What people say
Breathtaking design
Thrilled with result
Excellent customer service
Masterful craftsmanship
Perfectly captured vision
Services
Custom Engagement Rings
Our custom engagement rings combine artistic vision with technical precision. Clients collaborate directly with master goldsmiths to create one-of-a-kind pieces that reflect personal stories and relationships. Using both traditional hand-drawing techniques and modern CAD technology, we transform ideas into wearable art. Each ring undergoes meticulous craftsmanship, ensuring perfect stone settings and durable construction while maintaining aesthetic beauty.
Wedding Bands
We craft wedding bands that symbolize lifelong commitments through exceptional design and quality. Our collection includes classic metal bands, intricate engraved patterns, and contemporary mixed-metal designs. Clients can choose from various precious metals and finishes while working with our experts to create perfectly matched sets that complement engagement rings and personal styles.
Custom Jewelry
Our custom jewelry service transforms personal visions into unique wearable art. From initial concept sketches to final polishing, each piece receives individual attention. We specialize in creating necklaces, pendants, earrings, and bracelets that incorporate family heirlooms, meaningful symbols, or personal motifs. The process ensures perfect fit, comfort, and lasting durability while maintaining artistic integrity.
Restyling & Redesign
This service revitalizes outdated or unused jewelry into contemporary designs while preserving sentimental value. Clients work with our artisans to repurpose existing metals and gemstones into new creations. We maintain strict quality control during the transformation process, ensuring structural integrity while updating aesthetics to match current tastes and lifestyles.
Earrings/Bracelets
Our earrings and bracelets collection features handcrafted pieces combining timeless elegance with modern design. From delicate diamond studs to statement chandelier earrings, and from classic tennis bracelets to custom-designed cuffs, each piece undergoes rigorous quality checks. Clients can select from existing designs or collaborate on custom creations tailored to their preferences.
People
Brandon Case
Production Director / Partner
Master goldsmith with 30+ years of experience, Brandon founded the business in 2010 after establishing his reputation through wholesale operations since 1990. His expertise combines traditional craftsmanship with modern techniques to create enduring jewelry pieces.
Jayson Case
Design Director / Partner
Second-generation goldsmith Jayson brings contemporary vision to the business. With formal education in small business management and hands-on training from his father, he specializes in translating client concepts into detailed jewelry designs using both traditional and digital methods.
Roxanne Case
Sales Manager
Roxanne oversees client relations and sales operations, ensuring exceptional customer service throughout the jewelry creation process. Her role focuses on maintaining the business's family-oriented values while managing day-to-day retail operations in Grand Rapids.
Ainslie Macmaster
Goldsmith / Designer
Skilled artisan Ainslie contributes technical expertise to jewelry creation, working closely with both Case family members. Their craftsmanship supports the business's commitment to quality, executing intricate designs while maintaining structural integrity in every piece.
Questions
Do you offer financing options for custom jewelry?
We provide 0% interest financing for qualified buyers, with 6 and 12-month payment plans available. Visit our Grand Rapids store for details.
What is the cost range for custom jewelry?
Custom pieces typically cost similar to high-quality ready-made jewelry. Prices depend on materials and complexity, with our team ensuring designs meet your budget.
How long does custom jewelry creation take?
Most custom pieces require 3-5 weeks from initial consultation. Contact us directly for urgent requests or expedited timelines.
What payment methods do you accept?
We accept credit cards, debit cards, checks, and cash. Full payment is required before taking jewelry home.
Can you repair or redesign old jewelry?
Yes, we specialize in transforming heirloom pieces into contemporary designs while preserving sentimental value and existing materials.
What is your return policy?
Ready-made jewelry can be returned within 14 days, while custom pieces qualify for store credit with a 35% restocking fee.
