A Legacy of Quality and Expertise
For over 30 years, Gladstone Auto Trim and Custom Upholstery has served the Kansas City area with unwavering dedication. We are a family-owned and operated business driven by a passion for excellence and a commitment to top-notch craftsmanship. Our team of experienced professionals possess an intimate understanding of automotive upholstery and trim, treating every project with the utmost care and attention.
Specialized Expertise
Our expertise extends far beyond just automobiles. We are also highly skilled in:
- Boat Upholstery: Breathe new life into your boat with our meticulous restoration and repair services. We tackle all types of boats, from sleek speedboats to luxurious cruisers.
- Custom Car Upholstery: Elevate the interior of your vehicle with custom-made upholstery using premium materials like Katzkin leather.
- Restaurant and Bar Upholstery: Create a welcoming and comfortable atmosphere for your patrons with our expert upholstery services for restaurants and bars.
Commitment to Quality and Customer Satisfaction
At Gladstone Auto Trim and Custom Upholstery, we are committed to delivering exceptional quality and exceeding your expectations. We take pride in:
- Using only the highest quality materials and craftsmanship.
- Providing clear and transparent communication throughout the process.
- Completing projects on time and within budget.
- Offering exceptional customer service with friendly and responsive staff.
Dedicated to Serving the Community
We take immense pride in supporting local organizations like the Boy Scouts of America and the Girl Scouts of America. We believe in giving back to the community and fostering a strong local economy.
Partnering with Only the Best
Gladesone Auto Trim and Custom Upholstery is an authorized dealer of premium brands like Robbins Auto Tops and Katzkin Leather Interiors. This ensures you have access to the highest quality materials and products available.
High-Quality Services and Repairs
The Gladstone Auto Trim team has provided excellent services and repairs to multiple customers, including seat rebuilds, upholstery repair, headliner replacement, and convertible top replacement. They have been praised for their attention to detail, affordability, and professionalism.
Customization and Personalized Service
The team has also been commended for their ability to customize and personalize their services to meet individual customer needs. They have worked with customers to create custom seats, repair unique items like dog collars, and even matched specific materials and colors to meet customer requests.
Issues with Communication and Mess
However, some customers have expressed concerns about the team's communication and attention to detail regarding mess and cleanup after a job. One customer reported finding glue and leaves in their car after a headliner replacement, and another expressed frustration about the need to bring their vehicle in for an estimate rather than being able to provide photos.
Pricing and Competition
A few customers have also mentioned concerns about pricing, with one customer reporting that the team's quote was significantly higher than other places. Another customer felt that the team did not prioritize customer convenience and did not have enough competition to drive innovation.
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