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A Legacy of Quality and Craftsmanship in Stone and Quartz Countertops
Real Rock Company has been a leading provider of custom stone and Quartz countertops in Naples, Florida for over 17 years. Founded on the pillars of integrity, honesty, and quality, our family-owned business has established itself as a trusted partner for homeowners, designers, and contractors alike.
Our Expertise
Our skilled team boasts years of experience in:
- Custom fabrication and installation of stone and Quartz countertops
- Design consultation and material selection
- Professional project management from start to finish
- Attention to detail and meticulous craftsmanship
A Commitment to Customer Satisfaction
We prioritize exceptional customer service and strive to:
- Understand your unique vision and design preferences
- Provide personalized guidance and recommendations
- Deliver open communication throughout the process
- Ensure meticulous installation and adherence to the highest standards
- Resolve any concerns swiftly and efficiently
Our Values
At Real Rock Company, our core values guide our actions:
- Integrity: We uphold ethical practices and maintain open communication with our clients.
- Honesty: We are upfront with pricing, timelines, and material options.
- Quality: We utilize only the highest quality materials and employ skilled craftsmen.
- Innovation: We embrace new technologies and trends to enhance our services.
- Customer Focus: We prioritize your satisfaction and maintain open communication throughout the process.
Our Vision
Our vision is to remain a trusted leader in the community, known for our innovative designs, exceptional craftsmanship, and unwavering commitment to customer satisfaction. We are dedicated to fostering a culture of creativity and excellence, ensuring that every project exceeds expectations.
Overall Experience
The reviewers had an overwhelmingly positive experience with Real Rock, citing excellent service, professionalism, and high-quality workmanship.
Customer Service
Real Rock's customer service was praised for being knowledgeable, responsive, and pleasant to work with. Sales staff, such as Mark, Ed, and others, were commended for their expertise and ability to answer questions and address concerns.
Installation and Templating
The installation and templating process was described as accurate, professional, and efficient. The installation team, led by individuals like Luis, were careful and meticulous in their work, ensuring a perfect fit and finish.
Price and Value
Several reviewers mentioned that Real Rock's pricing was competitive and reasonable, with some stating that it was better than quotes from other fabricators.
Quality of Work
The quality of the countertops and installation was consistently praised, with reviewers noting that the finished product exceeded their expectations.
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