Business Details
50+ Years
experience
Custom Jewelry Design & Repair Services in Norfolk
Raybar Fine Jewelry has evolved from a 40-year legacy as a wholesale jewelry manufacturer and repair service to a full-service retail storefront since 2012. Founded by Jerry Raynor, a master jeweler with over four decades of experience, and co-owned by Drew Raynor, a graduate bench jeweler, the business prioritizes artisanal craftsmanship and personalized service. Our transition to direct-to-consumer operations reflects a commitment to reversing industry trends of declining customer service and employee turnover. We specialize in custom jewelry design, precision repairs, and comprehensive appraisals, combining traditional techniques with modern technology.Our team's extensive expertise, including certifications from institutions like GIA and NASJ, ensures exceptional quality and client satisfaction. We emphasize ethical practices, using 100% recycled precious metals and offering lifetime craftsmanship warranties. Our collaborative approach to custom design, transparent pricing, and dedication to preserving sentimental value in jewelry distinguish us as a trusted local service provider.
Services
Custom Designs
Jewelry Repairs
Appraisals
Stone Setting
Rhodium Plating
Metal Recycling
Engraving
Ring Sizing
Gemstone Analysis
CAD Rendering
Details
- Year established: 1974
Highlights and features
- We offer 40+ years of combined experience in custom jewelry design and repair.
- Our team includes GIA-certified and NASJ-trained bench jewelers.
- We provide a Lifetime Craftsmanship Warranty on all custom designs.
- We use 100% recycled, conflict-free precious metals for ethical production.
- We guarantee transparent pricing with no hidden fees for all services.
What people say
Beautiful custom designs
Expert repairs
Knowledgeable jewelers
Transparent pricing
Lifetime warranty
Services
Custom Designs
Our custom jewelry service creates one-of-a-kind pieces tailored to client preferences using CAD technology and hand-drawn techniques. Clients collaborate with master jewelers through six stages from concept to completion. We specialize in incorporating heirloom stones and repurposed metals while maintaining structural integrity and comfort.
Jewelry Repairs
We handle all jewelry repairs in-house using professional tools and techniques, from simple resizing to complex restorations. Our 60+ combined years of experience ensures proper handling of delicate stones and metals. We guarantee our workmanship with a two-year service plan for custom pieces.
Appraisals
Our comprehensive appraisals follow 13 steps including gemstone analysis, market research, and high-resolution photography. Services cover insurance replacement, estate planning, and authentication needs. We provide detailed documentation meeting insurance industry standards for accurate claims processing.
Stone Setting
We specialize in secure, aesthetically pleasing stone settings using microscopes and precision tools. Our techniques include prong, pave, and channel settings for diamonds and colored gemstones. We inspect and reinforce existing settings during repairs to prevent future damage.
Rhodium Plating
We offer rhodium plating services to maintain white gold jewelry's bright finish. This process involves electroplating with a thin layer of rhodium to enhance appearance and durability. We recommend re-plating every 8-12 months depending on wear patterns.
People
Jerry Raynor
Owner | Master Bench Jeweler
Jerry Raynor began his jewelry career in 1974 as a polisher, later apprenticing under renowned jeweler Roberto Restucha. With over 40 years of experience, he transitioned from wholesale manufacturing to co-founding Raybar Fine Jewelry in 2012, specializing in custom designs and complex repairs.
Drew Raynor
Co-Owner | Graduate Bench Jeweler
Drew Raynor started in jewelry repair under his father Jerry before formal training at New Approach School. He earned a Graduate Bench Jeweler diploma in 2006 and holds multiple certifications in stone setting and diamond grading, specializing in CAD design and precision fabrication.
Questions
How long does the custom jewelry design process take?
Most custom designs take 2-4 weeks after approval, with complex pieces requiring up to 6 weeks. Rush services are available for additional fees.
Can you repair jewelry made by other jewelers?
Yes, we repair all types of jewelry regardless of original purchase location, including resizing, stone replacement, and rhodium plating.
Do you buy used diamonds or gemstones?
We occasionally purchase diamonds based on quality and market value, but generally don't buy used gemstones due to condition and grading complexities.
What metals can you work with for custom designs?
We design with gold (10-18K white, yellow, rose), platinum, palladium, and sterling silver, including options for repurposing existing metals.
How do you ensure jewelry security during repairs?
We maintain strict inventory controls and never outsource client jewelry without prior consent, with detailed documentation of all received items.
Do you offer warranties on your work?
Yes, all custom designs include a Lifetime Craftsmanship Warranty and Two Year Service Plan covering manufacturing defects.
