Business Details
36 Years
experience
Your Trusted Insurance Partner in Knoxville, TN
Bolton Insurance was founded in June 1990 and has grown to become one of East Tennessee's premier independent insurance agencies. With over thirty years of experience, we provide expert guidance and quality insurance protection tailored to individual and business needs. Our team shops your insurance among multiple companies to save you time and money, ensuring competitive rates without compromising coverage. Our knowledgeable, friendly agents are always available to answer questions and assist with policy management. We prioritize personalized service, helping clients navigate insurance solutions for every stage of life. Our commitment to transparency and customer satisfaction has earned us strong community trust and long-term client relationships.We specialize in auto, home, life, health, and business insurance, including commercial auto, liability, and workers' compensation. Our agents, including senior licensed professionals and dedicated customer service representatives, bring expertise and responsiveness to every interaction. We actively support clients through policy adjustments, claims processing, and risk assessment consultations. Our mission remains to make buying insurance easy while delivering peace of mind through comprehensive protection strategies.
Services
Auto Insurance
Home Insurance
Life Insurance
Business Insurance
Health Insurance
Details
- Year established: 1990
Highlights and features
- We have over 30 years of experience in East Tennessee's insurance market.
- Our team shops policies across multiple providers to secure competitive rates.
- Senior licensed agents offer expert guidance for complex insurance needs.
- We provide 24/7 availability for policy assistance and claims support.
- Bundling options help clients save on combined auto, home, and business policies.
What people say
Saved money on insurance
Professional and courteous service
Prompt customer support
Helped during home closing
Patient and accommodating
Services
Auto Insurance
Auto insurance protects against financial loss from accidents, covering property damage, liability, and medical expenses. We offer policies that ensure compliance with state requirements while providing customizable options for collision, comprehensive coverage, and uninsured motorist protection. Our agents help clients select plans that balance affordability with robust safeguards for personal and commercial vehicles.
Home Insurance
Homeowners insurance safeguards your residence and belongings against disasters like fires, storms, and theft. Our standard policies cover structural damage, personal property, and liability for accidents on your property. We assist clients in determining appropriate coverage limits based on asset value and risk factors, ensuring financial security for one of life's most significant investments.
Life Insurance
Life insurance provides financial support to beneficiaries upon the policyholder's death, replacing income or covering final expenses. We offer term and permanent policies tailored to family needs, estate planning goals, and long-term financial strategies. Our agents explain policy nuances like cash value accumulation and premium structures to help clients make informed decisions.
Business Insurance
Business insurance protects companies from risks like property damage, liability claims, and worker injuries. We provide commercial auto, general liability, and workers' compensation policies tailored to industry-specific needs. Our solutions help businesses maintain continuity during unexpected events while complying with legal requirements for employee and asset protection.
Health Insurance
Health insurance covers medical expenses including doctor visits, hospital stays, and prescription medications. We offer plans that meet ACA standards while providing flexibility in network options, deductible levels, and preventive care benefits. Our agents help individuals and businesses navigate coverage choices to balance cost with comprehensive healthcare access.
People
Farron Bolton
President
Farron Bolton leads the agency with decades of industry experience, focusing on strategic growth and client satisfaction. He established Bolton Insurance in 1990 to provide East Tennessee residents with independent, personalized insurance solutions.
Kim McNutt
Senior Licensed Agent / Manager
Kim McNutt specializes in helping clients save money through policy bundling and personalized coverage analysis. With extensive experience in home and auto insurance, she ensures prompt responses to client needs and claims assistance.
Heather Pace
Licensed Customer Service Agent
Heather Pace provides professional policy management and claims support, known for her timely assistance during critical transitions like home closings. Her focus on clear communication enhances client confidence in insurance decisions.
Kristin Ott
Customer Care Associate
Kristin Ott delivers dedicated support for policy inquiries and administrative tasks, ensuring smooth interactions for clients seeking coverage adjustments or billing assistance.
Michael Messing
Senior Licensed Agent
Michael Messing offers expert guidance for complex insurance needs, helping clients secure tailored policies quickly while explaining coverage details in accessible terms.
Questions
What types of insurance does Bolton Insurance offer?
We provide auto, home, life, health, and business insurance, including commercial auto, liability, and workers' compensation policies.
How can I reduce my insurance costs?
Bundling multiple policies together often qualifies for discounts. Our agents compare rates across providers to find cost-effective solutions.
What is the claims filing process?
Contact us directly to report claims. We guide you through documentation requirements and coordinate with insurers to expedite resolution.
Can I adjust my coverage limits?
Yes, we help modify policies to reflect changing needs like new assets, family additions, or business expansion.
Do you offer 24/7 policy support?
Our agents are always available to address urgent questions or claims-related concerns outside regular business hours.
How do deductibles affect premiums?
Higher deductibles typically lower premiums. We explain trade-offs to help choose deductibles matching your financial comfort level.
