Business Details
Emergency
services
Trusted Home Security & Automation Solutions in San Antonio
At 316 Security, we leverage over 15 years of industry experience to deliver cutting-edge home automation and security solutions tailored to residential and commercial clients in San Antonio, Texas. Our team partners with leading technology providers like Alarm.com to offer professionally monitored alarm systems, video surveillance, access control, and smart home integration. We prioritize customer satisfaction through transparent pricing, no-contract service agreements, and direct access to company owners for personalized support. Our services include energy-efficient automation, real-time security alerts, and 24/7 monitoring capabilities that integrate with local emergency response systems.With a focus on innovation and reliability, we have established a reputation for competitive pricing and exceptional service quality, as evidenced by our consistent 5-star reviews across platforms. Our locally owned and operated business model ensures rapid response times and deep community engagement while maintaining compliance with Texas Department of Public Safety licensing requirements.
Services
Home Automation
Alarm Systems
Video Surveillance
Access Control
Smart Home Solutions
Security Monitoring
System Takeovers
Thermostat Control
Doorbell Cameras
Energy Management
Highlights and features
- We offer 15+ years of combined experience in security system installation and monitoring
- Our no-contract service agreements provide unmatched flexibility for customers
- We maintain 24/7/365 on-call service for emergency response and system support
- Our team includes certified technicians with Alarm.com platform expertise
- We guarantee price-matching against major competitors for identical services
What people say
First Rate Service
Award-Winning Technology
No More ADT Nightmares
Competitive Pricing
Professional Installation
Services
Home Automation
Our home automation systems integrate security, lighting, climate control, and access management through a unified platform. Customers can control devices via smartphone apps, voice commands, or touchscreen interfaces. The system learns from user behavior to optimize energy efficiency while maintaining security protocols, with features like geofencing and automated scene settings.
Alarm Systems
Professional-grade alarm systems feature cellular backup, crash-and-smash protection, and real-time notifications. Our solutions include door/window sensors, motion detectors, and environmental monitoring for fire, water, and carbon monoxide. Systems integrate with local emergency services for rapid response and include optional video verification capabilities.
Video Surveillance
Our video surveillance solutions offer 24/7 monitoring with HD resolution, night vision, and intelligent analytics. Features include facial recognition, license plate capture, and cloud storage with customizable retention periods. Commercial systems support multi-location management through centralized dashboards with activity reporting capabilities.
Access Control
Cloud-based access control systems manage entry points with keypads, biometric scanners, and mobile credentials. Features include time-based access restrictions, audit trails, and integration with alarm systems. Emergency lockdown capabilities allow instant door control during security incidents, with remote management through mobile applications.
System Takeovers
We integrate existing security equipment into our monitoring platform without requiring new hardware purchases. The service includes system diagnostics, component compatibility testing, and seamless transition to our no-contract monitoring plans. Customers receive updated signage, mobile app access, and 4G LTE communicator upgrades where applicable.
People
Mike Petit-Homme
President & Founding Partner
Mike immigrated from Haiti with limited resources, built a successful security company over 10+ years, and maintains direct client relationships. He focuses on customer satisfaction and operational excellence, ensuring all services meet quality standards while maintaining competitive pricing.
Rob West
Chief Technology Officer & Partner
Rob holds engineering degrees from Carnegie Mellon University and brings technical expertise in security systems integration. He manages technology partnerships and ensures implementation of cutting-edge solutions while maintaining system compatibility and user-friendly interfaces for residential and commercial clients.
Martin Castaneda
Installation Specialist
Martin has over 10 years of experience in security system installation and network infrastructure. He specializes in alarm system deployment, camera installations, and structured cabling projects, ensuring proper equipment functionality and adherence to industry standards during all field operations.
Dala Petit-Homme
Office Manager
Dala manages daily operations and client relations while leveraging her teaching background to provide system training. She ensures smooth communication between technicians and customers, maintaining organizational efficiency and supporting the company's community-focused business model.
Questions
Do you require long-term contracts for your services?
No, we offer completely contract-free service agreements with month-to-month billing for all security and automation solutions.
What areas do you service?
We primarily serve San Antonio and surrounding areas in Texas, with remote monitoring capabilities for clients throughout the state.
Can I keep my existing security equipment?
Yes, we offer system takeover services that integrate most existing equipment into our monitoring platform without requiring new hardware purchases.
What monitoring features are included?
Our systems include real-time alerts, geofencing automation, 4G cellular backup, and integration with local emergency response services for comprehensive protection.
How does your pricing compare to competitors?
We guarantee to match or beat competitors' pricing for equivalent services while maintaining superior customer support and no hidden fees.
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