Improving Your Home, One Coat at a Time. and Beyond!
At Giles & Iten Insurance, we understand that every individual and business has unique needs when it comes to their insurance coverage. That's why we take the time to listen and learn about your specific circumstances, goals, and risk factors before providing you with personalized insurance solutions. Our mission is to deliver exceptional service, expert guidance, and comprehensive coverage to help you protect what matters most to you.
Our Story
Our journey began with Shannon William Giles, who grew up on a family farm in rural Illinois, where he learned the importance of hard work, determination, and community. After completing his education and working for UPS, Shannon joined the insurance industry, driven by his passion for delivering exceptional service. He built strong relationships with clients and partners, and eventually, he teamed up with Chris Iten to establish Giles & Iten Insurance.
Expert Services
We provide a wide range of insurance services, including:
Home Insurance
When it comes to your home, we understand that it's more than just a structure. It's where memories are made, and emotions are created. Our home insurance services are tailored to address the unique features of your home, ensuring you receive the coverage you need.
Auto Insurance
Your vehicle is not just a means of transportation; it's an extension of your lifestyle. Our auto insurance services provide comprehensive coverage to protect you from unforeseen events, including accidents, theft, or damage inflicted by nature.
Commercial Insurance
For businesses, we recognize that each organization has its unique risks and needs. We take the time to understand your operations, goals, and plans before recommending the right commercial insurance solutions.
Personal Touch
At Giles & Iten Insurance, we believe that insurance should be about more than just a policy. We strive to provide personalized attention, expert guidance, and exceptional service to each client.
Our Promise
We promise to dedicate ourselves to delivering exceptional service, expert guidance, and comprehensive coverage to help you protect what matters most. With Giles & Iten Insurance, you can trust that you're in good hands.
Overall Experience
The overall experience with Giles & Iten Insurance is extremely positive, with clients praising the agency's exceptional customer service, responsiveness, and professionalism.
Praise for Shannon Giles
Shannon Giles, in particular, is commended for his outstanding service, with multiple clients praising his prompt responses, expertise, and ability to find affordable insurance options.
Agency Strengths
The agency's strengths include:
- Quick Response Times: Clients appreciate the agency's rapid response to inquiries and requests, often receiving quotes and resolutions within minutes or hours.
- Knowledgeable Staff: The staff, particularly Shannon Giles, are praised for their in-depth knowledge of insurance policies and their ability to explain complex information in a clear and concise manner.
- Personalized Service: Clients feel valued and appreciated, with the agency providing personalized service that makes them feel like friends rather than just customers.
- Competitive Pricing: The agency is able to find affordable insurance options, resulting in significant savings for clients.
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