Business Details
12 Years
experience
Emergency
services
Trusted Miami Pool Service Experts
Acquality Pool Service has been delivering reliable, punctual, and professional pool maintenance solutions in Miami for over 20 years. Founded in 2014 by Carlos and Beatriz Grau, our family-owned business combines decades of industry expertise with a commitment to treating clients and employees like family. As CPO-certified professionals, we specialize in pool cleaning, green pool solutions, acid wash treatments, and equipment repairs, utilizing the latest technology to ensure optimal water quality and customer satisfaction.Our services extend to pool balancing, remodeling, and outdoor living enhancements, supported by digital reporting and online payment options for convenience. With a focus on innovation, respect, and community, we prioritize client needs while maintaining rigorous safety and quality standards.
Services
Pool Cleaning
Green Pool Solutions
Acid Wash
Pool Balance
Repair and Remodel
Details
- Year established: 2014
Highlights and features
- 20+ years of specialized pool maintenance expertise in Miami's climate
- CPO-certified technicians ensuring proper chemical handling and safety
- Family-owned business with personalized client communication
- Digital service logs and online payment convenience
- Emergency hurricane recovery and 24/7 response capabilities
Associations and certifications
- CPO Certification
- NSPF Certified
What people say
Amazing service
Very professional
Always on time
Excellent communication
Top quality work
Services
Pool Cleaning
Our weekly pool cleaning service includes chemical balancing, tile scrubbing, debris removal, and equipment inspection. Technicians use professional-grade tools and follow standardized protocols to maintain crystal-clear water. Digital reports with chemical readings and photos are emailed after each visit, ensuring transparency and consistent quality.
Green Pool Solutions
Specialized treatment for algae-infested pools using targeted algaecides and chlorine shocks. Our experts identify algae types, apply appropriate chemicals, and perform thorough vacuuming to restore water clarity. Preventative measures include phosphate removal and customized maintenance plans to avoid recurrence.
Acid Wash
Professional acid washing to eliminate stubborn stains from neglected pools. Our technicians safely apply muriatic acid solutions to restore pool surfaces, followed by complete water replacement and chemical balancing. Remote application tools allow spot treatments without full draining in select cases.
Pool Balance
Comprehensive chemical balancing to maintain safe pH, alkalinity, and calcium levels. Services include startup adjustments for new pools, post-renovation stabilization, and routine maintenance. Proper balancing prevents equipment corrosion and ensures swimmer comfort through optimized water quality parameters.
Repair and Remodel
Residential pool equipment repair and remodeling services covering pumps, filters, automation systems, and finishes. Our team handles complete system overhauls, energy-efficient upgrades like variable-speed pumps, and aesthetic improvements including tile replacement and water features.
People
Carlos Grau
Owner/Operator
With 10 years of prior industry experience, Carlos oversees pool maintenance operations. He holds a BA in International Business and NSPF certification. Former pool technician turned entrepreneur, he specializes in technical service delivery and operational management.
Beatriz Grau Mendoza
Customer Service Director
Responsible for client relations and marketing, Beatriz brings 20 years of media experience. She holds a BA in Mass Communication and manages digital communications, client training, and service coordination while maintaining quality control standards.
Questions
What pool services do you offer in Miami?
We provide weekly cleaning, green pool remediation, acid wash treatments, chemical balancing, equipment repairs, and remodeling services for residential pools in Miami.
Are your technicians certified?
Yes, our team includes CPO-certified and NSPF-trained professionals who follow strict safety protocols for chemical handling and pool maintenance.
How often should pools be serviced in South Florida?
Weekly maintenance is recommended due to Miami's climate. High vegetation areas or frequent use may require biweekly visits for optimal results.
Do you handle emergency pool situations?
Yes, we offer 24/7 emergency response for issues like hurricane damage, equipment failures, and severe algae outbreaks with rapid deployment teams.
Can I receive service reports digitally?
Yes, we email detailed digital logs after each visit including chemical readings, completed tasks, and pool condition photos for transparency.
What payment methods do you accept?
We offer convenient online payment options for all services, with digital invoicing and automated billing available for recurring maintenance plans.
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