Where Quality Meets Excellence
At Number One Pavers, we take pride in the quality of our work and the expertise we bring to every project. With over 15 years of experience, we have established ourselves as a leading provider of brick paver installations for driveways, pool decks, walkways, patios, lanais, and retaining walls. Our founder and owner, Italo Silva, has worked his way up from being an installer and subcontractor laborer to building his own successful company. This experience has given him a deep understanding of every aspect of brick pavers' work and retaining walls. Italo personally supervises every job completed by our in-house crew, ensuring that our work meets the highest standards of quality.
Our Mission
At the heart of our business is the goal to offer our customers premium pavers and installation services at prices that are both fair and competitive. Our mission is to consistently deliver the highest level of quality to meet and exceed their expectations.
Our Values
Quality: A commitment to delivering high-quality workmanship and using top-quality materials is essential for building a good reputation and earning customer trust.
Safety: Ensuring that all employees adhere to strict safety protocols is crucial for preventing accidents and minimizing liability risks.
Customer service: Providing excellent customer service is key to building lasting relationships with clients and generating positive reviews and referrals.
Professionalism: Maintaining a professional and respectful attitude towards all clients and employees helps to create a positive work environment and fosters a culture of excellence.
Our Vision
As a family-run business, we are dedicated to being the preferred provider of paving services for our customers. We strive for excellence by employing skilled and disciplined workers who are passionate about delivering high-quality, timely, and profitable projects.
Efficiency: Maximizing productivity and minimizing waste is crucial for ensuring profitability and delivering projects on time and within budget.
Accountability: Taking responsibility for one's actions and delivering on promises is important for building trust with customers and ensuring that projects are completed successfully.
Commitment: A strong commitment to meeting customer needs and delivering high-quality work is essential for building a positive reputation and generating repeat business.
Work Ethic: A strong work ethic is necessary for ensuring that projects are completed on time and to the highest standards, as well as for demonstrating a commitment to excellence and professionalism.
Our Services
We offer a wide range of services, including patio, driveway, pool deck, walkway, and retaining wall installations, as well as fire pit and seating bench constructions. We work with a variety of materials, including Holland Stone, Appian-Stone, Mega-Cambridge, Flat 2 piece, Ultra Combo, Flat 3 piece, Catalina Stone, and Travertine. We are committed to providing our customers with exceptional service, high-quality workmanship, and competitive prices.
Exceptional Customer Service and Quality Work
The majority of the reviewers have given 5-star ratings to Number One Pavers, praising the company's exceptional customer service, professionalism, and quality work. The main themes that emerge from these reviews are:
- Professionalism: Many reviewers have commented on the professionalism of the office staff, Tish, as well as the installation crews. They were impressed with the way they were treated, with some mentioning that they felt like they were getting a high-end service.
- Quality Work: Reviewers have praised the quality of the work, citing beautiful results, attention to detail, and a job well done. Many have mentioned that they are thrilled with the finished product and are extremely happy with the outcome.
- Customer Service: Reviewers have highlighted the excellent customer service provided by Italo, the owner, and the rest of the team. They mentioned that they were treated with respect, listened to, and made to feel comfortable. Some reviewers have even mentioned that the team went above and beyond to ensure they were satisfied.
A Few Minor Issues Noted
While the majority of the reviews are glowing, there are a few minor issues mentioned:
- Communication: One or two reviewers have mentioned that there was a delay in receiving the pavers from the manufacturer, which caused some delays in the project. However, the company was praised for communicating with the customer and working to resolve the issue.
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