Business Details
Emergency
services
Open 24/7
always available
Trusted Damage Restoration Services in Nashville, TN
North Star Services has been a trusted leader in property restoration for over 37 years, specializing in water damage, mold remediation, fire restoration, and emergency services across Nashville and Middle Tennessee. Our team of IICRC-certified technicians combines advanced technology with proven methodologies to deliver rapid, reliable solutions for residential and commercial properties. With extensive experience handling insurance claims and a commitment to environmental responsibility, we prioritize customer satisfaction through 24/7 emergency response and comprehensive post-disaster recovery.Our expertise in crawl space repair, ozone treatment, and structural restoration ensures properties are returned to pre-loss condition efficiently. Backed by decades of industry experience and a focus on continuous training, we maintain strong partnerships with local insurance providers while upholding the highest standards of service excellence.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Repair
Crawl Space Repair
Emergency Restoration
Ozone Treatment
Highlights and features
- We have 37 years of experience in disaster restoration services.
- Our technicians are IICRC-certified in water and mold remediation.
- We provide 24/7 emergency response with rapid on-site arrival.
- We utilize environmentally safe ozone treatment technology.
- We maintain strong partnerships with all major insurance companies.
Associations and certifications
- Institute of Inspection Cleaning and Restoration Certification (IICRC)
Services
Water Damage Restoration
Our certified technicians provide rapid water extraction and structural drying using industrial-grade equipment. We document moisture levels throughout the process to ensure complete restoration. Services include damaged material removal, antimicrobial treatment, and reconstruction coordination for residential and commercial properties affected by flooding or plumbing failures.
Mold Remediation
We offer comprehensive mold inspection and remediation services following industry safety standards. Our process includes containment barriers, HEPA filtration, antimicrobial application, and moisture source elimination. Licensed contractors handle both residential and commercial mold issues while providing post-remediation air quality testing to ensure complete resolution.
Fire Damage Repair
Our fire restoration specialists perform complete property recovery including soot removal, odor elimination, and structural repairs. We utilize thermal fogging for smoke odor neutralization and provide content cleaning for salvageable items. Services include water extraction from firefighting efforts and coordination with insurance adjusters for seamless claims processing.
Crawl Space Repair
We address crawl space moisture issues through vapor barrier installation, dehumidification systems, and structural reinforcement. Our solutions prevent mold growth and improve overall building integrity. Services include insulation replacement, water intrusion prevention, and air quality improvement for both residential and commercial foundation spaces.
Emergency Restoration
Available 24/7 for urgent property damage situations, our emergency team responds within hours to mitigate further damage. Services include board-up protection, water extraction, and temporary repairs. We coordinate with insurance providers for expedited claims processing while maintaining detailed documentation throughout the restoration lifecycle.
People
Chadwick Pharris
Director of Operations
Overseeing daily operations with 15+ years in disaster restoration management. Certified in multiple IICRC disciplines, he ensures technical excellence and compliance with industry standards across all service lines.
LD Heavern
Manager of Field Operations
Managing field teams with expertise in water mitigation and structural drying. With 12 years of hands-on experience, he supervises technician training programs and maintains quality control for complex restoration projects.
Liz Crafton
Nashville Office Manager
Handling administrative operations with 8 years in restoration industry management. She coordinates billing processes, client communications, and team logistics while maintaining office efficiency standards.
Questions
What emergency services are available after hours?
Our 24/7 emergency response team provides immediate assistance for water damage, fire damage, and mold issues. Call (615) 203-9573 for urgent situations at any time.
Do you work with insurance companies directly?
Yes, we collaborate with all major insurance providers in Middle Tennessee. Our documentation process streamlines claims approval while ensuring complete property restoration.
How quickly can you respond to water damage calls?
Our emergency team typically arrives within 2 hours of contact. Rapid response helps minimize property damage and prevents mold growth after water intrusion incidents.
Are mold inspections really free?
Yes, we provide complimentary mold inspections for residential and commercial properties. This includes moisture testing and visual assessment of potential mold contamination areas.
What sets your crawl space repair apart?
We combine 10-mil vapor barriers with dehumidification systems for lasting moisture control. Our licensed contractors address both immediate issues and long-term structural protection needs.
