From Test Drive to Tagged, We've Got You Covered!
Motors NW is a reputable dealership located in Tacoma, WA, offering a wide range of vehicles to suit every driver's needs. Our inventory includes cars, trucks, SUVs, vans, and hybrid & electric vehicles from various popular makes, such as Acura, BMW, Chevrolet, Chrysler, Dodge, Ford, Honda, Hyundai, INFINITI, Jeep, Kia, Land Rover, Mercedes-Benz, Nissan, Toyota, and Volkswagen. With a vast selection of over 86 pre-owned vehicles, we are confident that we have the perfect vehicle for you. Our friendly and knowledgeable team members are dedicated to providing excellent customer service and ensuring a smooth and enjoyable shopping experience. We pride ourselves on our competitive pricing and financing options, as well as our commitment to the local community.
Our Services
At Motors NW, we offer a variety of services to make the car buying process as stress-free as possible. Our financing options are flexible and customizable to fit your budget, and we work with multiple lenders to ensure that we find the best financing solution for you. Our online credit approval process is easy, secure, and hassle-free, allowing you to get pre-approved from the comfort of your own home. Schedule a test drive online and experience the difference a test drive can make. We understand that trading in your current vehicle can be a daunting task, which is why we offer a convenient trade-in process and work with Kelly Blue Book (KBB) Trade-In Advisor to guarantee a fair and accurate appraisal of your vehicle. Our expert service team can handle all your maintenance and repair needs, and we are proud to offer the best prices for fuel-efficient vehicles in town.
Why Choose Motors NW?
At Motors NW, we have a reputation for excellent customer service and satisfaction. Our customers are our top priority, and we continuously strive to provide a stress-free and enjoyable shopping experience. Our friendly and knowledgeable team members are dedicated to helping you find the perfect vehicle that fits your budget and lifestyle. We pride ourselves on our vast selection of high-quality pre-owned vehicles and our commitment to fair and transparent pricing. With our flexible financing options and easy online credit approval process, buying a car has never been easier. Our customers constantly praise our sales team for their excellent service and competitive pricing, and we are proud to be the go-to dealership for out-of-state and tribal member purchases. Our blog is a valuable resource where you can stay up-to-date on the latest automotive trends, safety features, and technology. We are committed to the local community and offer various programs and resources to support our customers and the city of Tacoma.
Our Team
Our team at Motors NW consists of dedicated professionals who are passionate about providing excellent customer service and making the car buying process as easy and enjoyable as possible. Our sales team is knowledgeable, friendly, and always willing to go the extra mile to ensure customer satisfaction. Our expert service team can handle all your maintenance and repair needs and is committed to providing the best prices for fuel-efficient vehicles. Our online presence is managed by a team of digital marketing experts who strive to provide valuable content and keep our customers informed on the latest automotive trends, safety features, and technology.
Accolades
Motors NW is proud of its reputation for excellence in customer service and satisfaction. Over the years, we have received numerous awards and recognition for our exceptional service and sales performance. We are committed to providing the best possible customer experience, and our accolades are a testament to our unwavering commitment to our customers.
Contact Us
At Motors NW, we are committed to making the car buying process easy and enjoyable. Our knowledgeable sales team is always willing to answer any questions you may have and help you find the perfect vehicle. Contact us today to schedule a test drive or speak with one of our team members. We look forward to serving you!
Overall Experience
The majority of customers had a positive experience at Motors Northwest, with friendly and professional sales staff, thorough safety inspections, and a wide range of vehicles to choose from.
Positive Aspects
- Sales staff, such as Roland, Logan, Carl, and Tony, were knowledgeable, kind, and patient, making the car buying experience enjoyable.
- The dealership offers a thorough safety inspection, including new tires and brake pads, to ensure the vehicles are in good condition.
- The overall atmosphere at the dealership is friendly and professional, making customers feel at ease.
Negative Aspects
- Some customers experienced poor communication and a lack of follow-through on promised repairs and updates.
- One customer had a negative experience with a vehicle that had significant mechanical issues, including a malfunctioning trunk door, and was not handled promptly.
- Another customer was dissatisfied with a vehicle that had rust and mechanical flaws, and felt that the dealership's sales strategies were questionable.
Staff Performance
- Nick was praised for being upfront about vehicle issues and apologetic for any problems that arose.
- Tony and Chase were commended for their professionalism, patience, and friendliness.
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