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At Tires Direct, we understand that finding the right tires and auto services can be overwhelming. That's why we strive to provide our customers with a hassle-free experience, offering a wide range of tires and customized wheels, as well as expert auto repair services. With multiple locations throughout California, including Vallejo, Lafayette, Lincoln, Stockton, Modesto, Sacramento, Oakdale, and El Cerrito, we're committed to providing top-notch service and ensuring our customers' safety on the road.
Our Services
Our team of experts is dedicated to providing exceptional service, from tire installation to auto repair. We offer a vast selection of tire brands, including MICHELIN, BFGoodrich, Uniroyal, Dunlop, Goodyear, and many more. Our auto repair services include axle, CV joint, and driveshaft repair, brake repair, climate control system repair, cooling system repair, differential repair, engine diagnostics and performance, lube, oil, and filter change, preventive maintenance, starting, charging, and batteries, steering and suspension system, tire pressure monitoring system (TPMS), tire services, transmission repair, and wheel alignment and services.
Our Commitment
At Tires Direct, we're committed to customer satisfaction and safety. Our knowledgeable staff is always available to provide honest advice and guidance, ensuring our customers find the right tires and auto services for their needs. We're dedicated to building long-term relationships with our customers, and we strive to provide a memorable experience that exceeds expectations.
Our Locations
With multiple locations throughout California, including Vallejo, Lafayette, Lincoln, Stockton, Modesto, Sacramento, Oakdale, and El Cerrito, we're conveniently located to serve our customers' needs. Whether you're in need of tires, wheels, or auto repair, we're just a phone call away.
Overall Experience
Reviews are mixed, with some customers having a great experience with the auto shop, while others have had negative encounters.
Positive Aspects
- Great customer service: Many customers have praised the shop's customer service, citing friendly and helpful staff, particularly Shahbaz and Carlos.
- Competitive pricing: Several reviewers have mentioned that the shop offers competitive pricing for tires and other services.
- Professionalism: Some customers have appreciated the professionalism of the staff and the owners, who have been polite and explanatory throughout the process.
Negative Aspects
- Overcharging: Some customers have reported being overcharged for services or being misled about prices.
- Poor customer service: A few reviewers have experienced poor customer service, with staff being unhelpful or unresponsive to their concerns.
- Low-quality work: Some customers have reported issues with the quality of the work done at the shop, such as cheap parts being used or necessary repairs not being done properly.
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