Business Details
24 Years
experience
Emergency
services
24/7 Emergency Disaster Recovery Services
Established in 2002 by a Red Cross Disaster Action Team Captain, 1-800-BOARDUP is a mission-driven disaster recovery organization headquartered in Jacksonville Beach, Florida. With over 130 locations across the United States and Canada, we specialize in 24/7 emergency response for fire, water, and storm damage, prioritizing victim assistance alongside property restoration. Our certified professionals collaborate with fire departments and insurance adjusters to secure structures, mitigate hazards, and guide victims through recovery. We pioneered a victim-centric model that addresses immediate needs while ensuring structural safety through services like board-up, shoring, and biohazard cleanup.Our teams, trained in disaster-specific protocols, deploy air scrubbers, temporary fencing, and emergency power systems to stabilize properties within 24 hours of incidents. With two decades of experience, we maintain partnerships with first responders to streamline post-disaster workflows, emphasizing transparency in insurance billing and rapid deployment capabilities. Our leadership team, including President Tim Fagan and COO Beth Toenies, continues to expand our network of independently owned franchises while maintaining alignment with public safety objectives.
Services
Fire Damage
Water Damage
Storm Damage
Structural Stabilization
Victim Services
Board-up
Roof Covering
Shoring
Biohazard Cleanup
Tree Removal
Details
- Year established: 2002
Highlights and features
- We provide 24/7 live assistance and immediate dispatch for disaster scenarios
- Our teams bill directly to insurance companies for client convenience
- Certified professionals handle complex restoration tasks like mold remediation
- We deploy within hours to secure properties and prevent secondary damage
- Trained victim advocates support emotional recovery alongside physical restoration
What people say
Immediate response
Professional manner
Compassionate treatment
Help victims recover
Trusted partner
Services
Fire Damage
Our fire damage specialists respond within hours to secure properties after fires. We remove smoke odors using air scrubbers, prevent mold growth, and assess structural integrity. Certified technicians handle soot cleanup and coordinate with insurance companies for comprehensive restoration.
Water Damage
Water damage teams mitigate mold risks and structural issues from floods or leaks. We use moisture detection equipment to dry properties thoroughly and address electrical hazards. Certified crews work with homeowners to restore properties to pre-damage condition within 24-48 hours.
Structural Stabilization
Structural stabilization services include boarding up windows, covering roofs, and installing temporary fencing. Our crews prevent further damage from weather or intruders using shoring techniques and emergency demolition when necessary.
Victim Services
Trained victim advocates provide emotional support and recovery guidance. We help victims navigate insurance claims, connect with resources, and coordinate property restoration. Our services operate 24/7 to address immediate needs after disasters.
Storm Damage
Storm damage specialists handle hurricane, tornado, and flood recovery. We remove fallen trees, repair roofs, and restore properties damaged by severe weather. Teams work 24/7 to address emergency structural issues and prevent secondary damage.
People
Tim Fagan
President
Tim Fagan leads 1-800-BOARDUP's strategic growth initiatives. With over 15 years in disaster recovery, he focuses on expanding franchise networks while maintaining service quality standards across North America.
Beth Toenies
Chief Operating Officer
Beth Toenies oversees daily operations and franchise support systems. She ensures consistent service delivery across locations and manages training programs for new franchisees joining the network.
Tony Young
Senior Vice President of Operations
Tony Young manages field operations and emergency response protocols. He develops safety standards and coordinates with fire departments to improve post-disaster collaboration processes.
Jeff Clohessy
National Director
Jeff Clohessy directs franchise development and market expansion efforts. He evaluates new location opportunities and maintains relationships with insurance industry partners.
Andre Martin
Deputy National Director
Andre Martin supports franchise operations and quality control initiatives. He implements training programs for disaster response teams and monitors service performance metrics.
Questions
What services does 1-800-BOARDUP offer?
We provide 24/7 fire, water, and storm damage restoration, including board-up, structural stabilization, biohazard cleanup, and victim advocacy services.
How quickly do you respond to emergencies?
Our teams dispatch immediately upon contact, typically arriving within 2-4 hours of receiving emergency calls across North America.
Do you work with insurance companies?
Yes, we directly bill insurance providers for covered services and coordinate with adjusters during the claims process.
Are your technicians certified?
All field personnel receive specialized training in disaster recovery protocols and maintain industry certifications for restoration work.
What areas do you serve?
We operate through 130+ locations across the United States and Canada, providing nationwide disaster response coverage.
