Business Details
50+ Years
experience
Your Trusted Insurance Partner in San Pedro & Torrance, CA
Insurance Center Associates has been serving clients since 1933, establishing itself as a trusted leader in the insurance industry. Our team of award-winning professionals brings decades of combined experience, offering personalized solutions tailored to each client's unique needs. With offices in San Pedro and Torrance, California, we serve a wide geographic area, including Arizona, Colorado, Florida, and beyond. Recognized for excellence in customer service, we hold the Gold Level Customer Champion award from Mercury Insurance and maintain affiliations with top-tier carriers. Our commitment to innovation is evident in our state-of-the-art automation systems, enabling efficient service delivery through online processing and computer rating services.As an independent agency, we represent multiple carriers, ensuring clients receive competitive rates without compromising coverage quality. Our non-commissioned, licensed professionals prioritize client satisfaction, reflected in our 50% referral rate from satisfied customers. Active in community initiatives, we support organizations like Habitat for Humanity and the American Red Cross, reinforcing our dedication to both professional excellence and social responsibility. With a history of mergers and acquisitions, including the integration of SD Hines and United Brokers, we continue to expand our service offerings while maintaining the personalized touch that defines our agency.
Services
Auto Insurance
Home Insurance
Business Insurance
Life Insurance
Health Insurance
Renters Insurance
Condo Insurance
RV Insurance
Umbrella Insurance
Pet Insurance
Details
- Year established: 1933
Highlights and features
- Award-winning staff with Gold Level Customer Champion recognition from Mercury Insurance
- Access to multiple quality insurance carriers for competitive rate comparisons
- State-of-the-art automation system for efficient online policy management
- 50% of new business comes from satisfied customer referrals
- Community-focused agency with active civic and professional organization involvement
Associations and certifications
- Trusted Choice
What people say
Excellent service
Great rates
Prompt claims resolution
Knowledgeable staff
Personalized approach
Services
Auto Insurance
We provide comprehensive auto insurance solutions with coverage options including liability, collision, comprehensive, and uninsured motorist protection. Our agency offers specialized policies for classic cars, motorcycles, and ride-sharing vehicles while helping clients access multi-car discounts and bundling options. With expertise in California-specific requirements, we ensure proper coverage at competitive rates through our network of quality carriers.
Home Insurance
Our home insurance policies protect against property damage, liability claims, and additional living expenses during repairs. We offer standard homeowner coverage along with specialized options for earthquakes, floods, and high-value items. The agency provides personalized risk assessments to determine appropriate coverage levels while helping clients access bundling discounts when combining with auto insurance policies.
Business Insurance
We deliver comprehensive business insurance solutions including general liability, property coverage, and workers' compensation. Our experts tailor packages for specific industries, offering additional protections like professional liability and business interruption insurance. With access to multiple carriers, we help businesses find cost-effective solutions that meet legal requirements while protecting against operational risks.
Life Insurance
We offer various life insurance products including term, whole, and universal life policies to meet different financial protection needs. Our agents help clients determine appropriate coverage amounts based on family needs and financial obligations while providing guidance on long-term care and disability insurance options that complement life insurance plans.
Health Insurance
We provide health insurance solutions for individuals and families, including HMO, PPO, and HSA-compatible plans. Our experts help navigate healthcare reform requirements, assist with subsidy qualification assessments, and offer comparative analyses of coverage options from major carriers like Blue Cross Blue Shield and Kaiser Permanente while ensuring clients understand network limitations and benefit structures.
People
Michael Randles
President
With over 25 years in the insurance industry, Michael Randles leads Harbor Insurance Office with expertise in strategic growth and client relations. He specializes in commercial insurance solutions and maintains active involvement in industry advisory boards.
Shirley Cimino
Commercial Manager
CPCU-certified professional with 30+ years experience in commercial insurance, specializing in risk management for mid-sized businesses. Recognized for developing customized insurance packages that balance comprehensive coverage with cost efficiency.
Linda Goodyear
Commercial Manager
Award-winning insurance professional with expertise in business insurance solutions, focusing on construction and professional liability coverage. Maintains strong relationships with major carriers to secure competitive rates for clients.
Kimberly Morgan
Personal Accounts
Experienced personal lines specialist with 15+ years in homeowner and auto insurance, known for exceptional client service and expertise in California-specific insurance regulations.
Sandra Arambula
Personal Accounts
Dedicated personal insurance advisor with expertise in policy customization and claims advocacy, maintaining high client retention through personalized service and proactive coverage reviews.
Questions
What types of insurance does Insurance Center Associates offer?
We provide auto, home, business, life, health, renters, condo, RV, umbrella, pet, and commercial insurance policies with specialized options for unique needs.
How can I get a competitive insurance quote?
Contact our agents for personalized comparisons across multiple carriers, leveraging bundling discounts and tailored coverage options to find your best rate.
Do you serve areas outside California?
Yes, we provide insurance services in Arizona, Colorado, Florida, Georgia, Idaho, Indiana, Maryland, Montana, Nevada, Oklahoma, Oregon, Pennsylvania, Texas, Utah, and Washington.
What sets your agency apart from competitors?
Our combination of local expertise, award-winning service, carrier diversity, and personalized approach creates unmatched value for clients across multiple insurance lines.
How do claims work with your agency?
We provide direct carrier contact information and guidance throughout the claims process, with many clients praising our support in achieving timely, satisfactory resolutions.
Can I manage policies online?
Yes, our clients access online services for policy changes, ID card requests, certificate generation, and payment processing through our secure digital platform.
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