Business Details
14 Years
experience
Emergency
services
Your Trusted IT Partner for Secure, Scalable Solutions
Founded in 2012, Zeta Sky emerged from a critical need for reliable, forward-thinking IT solutions in an increasingly digital business landscape. Our founders recognized that many organizations struggled with outdated infrastructure, high costs, and limited strategic guidance in their IT operations. Leveraging over a decade of industry experience, we pioneered a new approach centered on cloud migration, proactive support, and security-first practices. Today, we serve over 60 businesses across multiple industries with 100% US-based support, maintaining an 83-second average response time and resolving 81% of issues on the first contact.Our dedicated pod system ensures personalized service, while our intentional hiring process guarantees a team of empathetic, highly skilled professionals committed to long-term client success. With 96% of clients staying with us for five years or more, our people-first culture and technology expertise continue to redefine what businesses should expect from IT support.
Services
Managed IT
Cloud Solutions
Cybersecurity
IT Consulting
vCIO Services
Backup & Recovery
Compliance Guidance
Risk Assessment
Remote Work Solutions
Strategic Planning
Details
- Year established: 2012
Highlights and features
- We provide 24/7 proactive IT support with 81% first-contact issue resolution
- Our US-based technicians deliver personalized service through dedicated client pods
- We implement cloud-first solutions with seamless migration and zero downtime
- Our security framework includes 24/7 threat monitoring and compliance management
- We maintain 96% client retention through transparent pricing and strategic alignment
What people say
Higher confidence in IT security
Proactively bring forward suggestions
Seamless cloud integration
Personalized support approach
Critical pandemic operational support
Services
Managed IT
Our Managed IT service provides comprehensive 24/7 monitoring, proactive maintenance, and immediate technical support. We handle network security, system updates, and endpoint protection while maintaining transparent communication with your team. This service includes antivirus management, firewall configuration, and automated backup solutions to ensure business continuity without operational disruption.
Cloud Solutions
We implement secure cloud environments tailored to your business needs through strategic planning and seamless migration. Our solutions eliminate onsite server requirements while enabling remote access, flexible user management, and scalable infrastructure. We handle public, private, or hybrid cloud deployments with zero downtime, ensuring data accessibility and system performance meet evolving business demands.
Cybersecurity
Our cybersecurity framework includes continuous threat monitoring, multi-factor authentication, and compliance management across HIPAA, FINRA, and CCPA standards. We conduct vulnerability assessments, implement endpoint detection systems, and develop incident response plans. Our proactive security measures reduce breach risks while maintaining regulatory compliance without operational complexity.
vCIO Services
Virtual Chief Information Officer services align technology investments with business objectives through strategic roadmaps and infrastructure optimization. We evaluate existing systems, identify cost-saving opportunities, and develop long-term technology plans. Our strategic guidance includes stakeholder reporting, budget forecasting, and vendor management to maximize ROI on IT expenditures.
Backup & Recovery
We implement automated backup systems with local and cloud storage options to ensure data integrity and business continuity. Our structured recovery protocols include regular testing, disaster simulation exercises, and rapid restoration procedures. This service guarantees minimal downtime during system failures while maintaining secure data retention policies.
People
Adrian Francoz
Chief Executive Officer
Adrian leads Zeta Sky's strategic vision, focusing on client relationships and operational excellence. With over 15 years in IT infrastructure, he drives the company's people-first philosophy and commitment to innovative technology solutions.
Olivier Matime
Chief Technology Officer
Olivier oversees technical operations and innovation strategy, ensuring cutting-edge solutions meet client needs. His expertise in network security and cloud architecture shapes Zeta Sky's technology roadmap and service delivery standards.
Questions
What industries do you specialize in?
We serve manufacturing, legal, insurance, transportation, and professional services firms with tailored IT solutions.
How does your pricing work?
Our tiered pricing model scales with your business size, ranging from $75–200 per user/month based on service level.
Do you offer 24/7 support?
Yes, our team provides round-the-clock monitoring and immediate response with an 83-second average contact resolution time.
How do you handle cybersecurity?
We implement 24/7 threat monitoring, multi-layer security protocols, and compliance management for HIPAA, CCPA, and other standards.
Can you support remote work environments?
Our cloud solutions enable secure remote access with single-login functionality and infrastructure management for distributed teams.
What makes you different from competitors?
We combine US-based personalized support, proactive maintenance, and strategic technology alignment that directly supports business growth objectives.
