Business Details
23 Years
experience
Your Trusted Printing & Promotional Products Partner in Pittsford, NY
Emerald Print is a locally owned and operated print, apparel, and promotional products distributor dedicated to delivering exceptional customer service. With over 20 years of experience in the industry, our team combines deep expertise with a commitment to personalized solutions for businesses and organizations. Founded in 2003, we have grown to become a trusted partner for corporations, educational institutions, and sports teams, offering a full range of services from concept and design to production and global distribution. Our team includes professionals with decades of experience in printing, sales, and customer service, ensuring that every project meets the highest standards of quality and consistency.We pride ourselves on our ability to adapt to the evolving needs of our clients, providing innovative solutions such as customized storefronts for streamlined ordering and international distribution. Our 98% customer retention rate reflects our dedication to reliability, transparency, and meeting client expectations. By maintaining a focus on local service with a global reach, we aim to empower our clients with the tools they need to enhance their brand visibility and operational efficiency.
Services
Printing Services
Promotional Products
Branded Apparel
Warehousing & Distribution
Storefront Solutions
Custom Solutions
Details
- Year established: 2003
Highlights and features
- We have 35 years of combined print industry experience.
- Our team celebrates 20 years of dedicated service in 2023.
- We maintain a 98% customer retention rate.
- We offer personalized service for local and international needs.
- Our customized storefronts streamline ordering and distribution.
Services
Printing Services
We offer end-to-end printing services, including marketing materials, signage, labels, and stationery. Our solutions cater to businesses needing high-quality, customized print products for branding and communication. With advanced capabilities, we ensure precision and consistency for both local and international clients.
Promotional Products
Custom-imprinted promotional products like pens, apparel, and unique items enhance brand visibility. We provide tailored options to meet marketing goals, with access to thousands of products designed to boost recognition and customer engagement.
Branded Apparel
Our branded apparel services include screen printing, embroidery, and dye sublimation for uniforms, team wear, and corporate attire. We offer diverse decoration methods to ensure durability and style, supporting businesses in creating cohesive and professional branding.
Warehousing & Distribution
We provide warehousing, pick-and-pack solutions, and global distribution for print and promotional products. Our logistics network ensures efficient storage, inventory management, and timely delivery to meet client needs, from local orders to international shipments.
Storefront Solutions
Customized storefronts simplify ordering with brand-compliant platforms for perpetual or event-based needs. These solutions streamline procurement, billing, and distribution for large organizations, ensuring consistency and ease of use across multiple locations.
People
Greg Fichtner
Owner
Co-founder of Emerald Print with 35 years of print industry experience. Greg has led the company since its inception in 2003, focusing on innovation and customer satisfaction.
Keith Beach
Sales
Brings 30 years of print industry expertise to Emerald Print. Keith specializes in sales and business development, leveraging his diverse background to expand client relationships.
Cathy Fichtner
Sales
Former Kodak professional with extensive sales experience. Cathy focuses on commercial print and promotional product solutions, driving growth through client-centric strategies.
Christine Legg
Senior Account Manager/Graphic Designer
15-year print industry veteran and freelance graphic designer. Christine ensures creative excellence and client satisfaction through tailored design and account management.
Deb Wait
Account Manager
Over 35 years of customer service experience in print and direct mail. Deb provides expert support for client accounts, ensuring seamless operations and satisfaction.
Questions
What services does Emerald Print offer?
We provide printing, promotional products, branded apparel, warehousing, and customized storefront solutions.
Do you serve areas outside Rochester, NY?
Yes, we serve clients locally, nationally, and internationally through our distribution network.
How can I request a quote for custom products?
Submit our online quote request form, and we’ll provide tailored pricing and options.
What is your customer retention rate?
We maintain a 98% customer retention rate due to our focus on quality and service.
Can you help with international distribution?
Yes, we have extensive experience managing global distribution for print and promotional products.
