Business Details
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Your Trusted Partner for IT Solutions and Cybersecurity
Interlaced is a dedicated partner for startups and small to mid-sized businesses seeking scalable IT solutions. Our team of experts specializes in proactive IT strategies, cybersecurity, and technology infrastructure tailored to meet the unique demands of growing organizations. With a focus on operational excellence, we deliver services such as device management, cloud architecture, network support, and 24/7 IT helpdesk assistance. Our 90-day satisfaction guarantee underscores our commitment to client success, while our nationwide service coverage ensures accessibility for businesses in major markets and beyond. By prioritizing people-first technology, we empower clients to focus on growth without the burden of technical disruptions.Our leadership team brings decades of combined experience in IT and cybersecurity, ensuring clients receive strategic guidance backed by industry expertise. Through partnerships with leading technology providers, we offer cost-effective solutions that align with evolving business needs. Our proactive approach to IT management minimizes downtime and maximizes productivity, enabling clients to achieve their missions efficiently. With operations centers in San Diego and Nashville, we serve businesses across the U.S. and internationally, fostering long-term relationships built on trust and reliability.
Services
IT Onboarding
Cyber Security
Network Support
IT Helpdesk
Managed Cloud
MDM
Email + Data
Cyber Readiness
Device Management
SaaS Inventory
Highlights and features
- We offer 24/7 IT support via Slack, Teams, and Zoom.
- Our 90-Day Satisfaction Guarantee ensures client satisfaction.
- Certified experts in SOC 2 and cybersecurity compliance.
- Proactive IT strategies tailored to startups and SMBs.
- Nationwide service with operations centers in San Diego and Nashville.
What people say
24/7 support via Slack
Reduced onboarding time
Proactive cybersecurity measures
Expert technical guidance
Seamless device management
Services
IT Onboarding
Streamline device procurement, setup, and access management for new hires. Our logistics team ensures timely delivery of equipment, role-specific configurations, and seamless integration with company systems. Dedicated support guides employees through day-one technology needs, reducing onboarding time by up to 2 hours per task while maintaining robust security protocols.
Cyber Readiness
Comprehensive cybersecurity framework aligning with insurance requirements and industry standards. Services include endpoint protection, incident response planning, and simulated phishing campaigns. Our 24/7 Security Operations Center monitors threats, while encryption and backup solutions safeguard data. Clients report 72% first-touch resolution rates and $209MM in avoided breach costs.
Network Support
End-to-end network design, monitoring, and optimization using Cisco Meraki technology. Services cover LAN/WAN configuration, bandwidth management, and onsite cabling with minimal disruption. Proactive maintenance ensures 99.9% uptime, while ISP negotiations reduce connectivity costs by up to 30% for clients.
IT Helpdesk
Multi-channel IT assistance via Slack, Teams, and Zoom with 15-minute average response times. Our tiered support handles Mac/PC environments, SaaS applications, and network issues. Integration with Interstellar portal provides real-time ticket tracking, service reports, and inventory management for distributed teams.
Device Management
Centralized control of mobile and desktop devices across platforms. Features include remote monitoring, automated patching, and secure offboarding processes. Encryption and access controls meet SOC 2 compliance standards, while inventory tracking ensures optimal hardware lifecycle management for growing organizations.
People
Amelia Kao
CEO
Passionate about operational excellence, Amelia drives client impact through strategic IT solutions. She balances leadership with a love for travel, outdoor activities, and literature, fostering a culture of innovation and team well-being.
Anna Yakavenka
Chief Financial Officer
Anna combines financial expertise with service leadership, focusing on operational innovation. Her dedication extends beyond finance to family time and global exploration, ensuring fiscal strategies align with organizational growth goals.
Jack Segar
VP of Growth
With seven years of experience, Jack leads expansion efforts while leveraging his knowledge of Orange County's tech landscape. An avid surfer and hiker, he prioritizes long-term client partnerships and market adaptability.
Questions
What IT services does Interlaced offer?
Interlaced provides IT onboarding, cybersecurity, network support, helpdesk services, device management, and cloud solutions tailored for startups and SMBs.
How does Interlaced handle cybersecurity?
We offer Cyber Readiness packages with endpoint protection, incident response plans, and 24/7 monitoring to meet insurance requirements and reduce breach risks.
Are there contract commitments?
New clients receive a 90-day satisfaction guarantee with no penalty exit option if services don't meet expectations.
How is support delivered?
Support operates via Slack, Teams, email, and Zoom with 15-minute average response times and 24/7 availability for critical issues.
What industries do you serve?
We specialize in startups and SMBs across tech, biotech, creative agencies, and mission-driven nonprofits with 20-500 employees.
How are pricing plans structured?
Monthly per-user/device plans include Essentials ($99), Cyber Readiness ($99), Fleet ($30), and Connect ($500) with volume discounts available.
