Business Details
37 Years
experience
Emergency
services
Trusted Cleaning & Restoration Services in Wilmington, NC
Sano Steam was founded in Wilmington, NC in 1989 with a mission to deliver exceptional cleaning and restoration services. Our veteran-owned business combines over 25 years of industry experience with a commitment to using organic, non-toxic products. We specialize in residential and commercial floor cleaning, air duct maintenance, and water damage remediation, prioritizing customer satisfaction through transparent pricing and reliable service. Our team of certified professionals utilizes advanced equipment and techniques to address diverse cleaning challenges, from deep carpet stains to mold remediation.We guarantee satisfaction by ensuring every project meets rigorous quality standards while maintaining flexible scheduling to accommodate client needs. Our leadership team, including former military professionals, brings disciplined expertise and a dedication to community service, particularly supporting veteran transitions to civilian careers.
Services
Floor Cleaning
Air Duct Cleaning
Water Damage Restoration
Tile & Grout Cleaning
Hardwood Floor Polishing
Details
- Year established: 1989
Highlights and features
- We offer friendly customer service with a warm and attentive approach
- Our satisfaction is guaranteed with unwavering confidence in our work
- We provide reliable service with consistent, dedicated professionals
- We ensure transparent pricing with no hidden fees or surprises
- We accommodate client needs with flexible scheduling options
What people say
Great Customer Service
Very professional
Trustworthy company
Prompt billing
Accommodating staff
Services
Floor Cleaning
Our deep steam cleaning method removes embedded dirt and stains from carpets using truck-mounted hot water extraction. This industry-recommended technique restores fibers to their original condition while eliminating allergens. Our technicians complete most residential jobs within 2-3 hours, with drying times under 8 hours.
Air Duct Cleaning
We employ industrial HEPA vacuums and roto-brush systems to remove contaminants from HVAC ductwork. This process improves indoor air quality by eliminating dust, pollen, and mold spores while enhancing system efficiency. Our technicians clean registers and duct interiors without damaging existing infrastructure.
Water Damage Restoration
Our 24/7 emergency service includes water extraction, structural drying, and mold prevention. Using moisture detection equipment, we identify hidden dampness and implement mitigation protocols within 48 hours of initial damage to prevent secondary issues like microbial growth.
Tile & Grout Cleaning
Our three-step process combines chemical treatment, counter-rotating brush agitation, and high-pressure steam extraction. This method removes years of built-up grime from tile surfaces while preserving material integrity. We achieve visible improvements in grout line appearance and overall floor luster.
Hardwood Floor Polishing
Our sandless restoration system cleans and polishes wood floors without dust or structural damage. The process removes surface contaminants and applies protective finishes that enhance natural grain patterns. This service extends floor lifespan while maintaining aesthetic appeal.
People
Chayse Roth
Co-Founder
Former Marine Raider with 12 years of service, completed MBA in 2016. Combines military leadership experience with business acumen to drive company operations and veteran employment initiatives.
Joseph Alig
Co-Founder
Active Duty Marine Aviator turned MBA candidate at UNCW. Leverages 15+ years of military service and aviation expertise to develop strategic business operations and veteran transition programs.
Questions
What emergency services does Sano Steam offer?
We provide 24/7 water damage restoration with immediate response for flood cleanup, structural drying, and mold prevention services in Wilmington and surrounding areas.
How does your carpet cleaning process work?
Our truck-mounted hot water extraction system uses 240°F water at 800 psi pressure to remove deep stains and allergens without damaging carpet fibers.
Do you guarantee stain removal?
While most stains respond to treatment, we cannot guarantee removal of permanent dye-based stains. Our technicians will re-clean service areas within 24 hours if needed.
How should I prepare for air duct cleaning?
Relocate small items and valuables from vent areas. Our technicians will move furniture like chairs and plants but avoid handling fragile or heavy equipment.
Are your cleaning methods safe for families?
We use organic, non-toxic solutions and HEPA filtration systems to ensure safe environments for children, pets, and allergy sufferers during all cleaning processes.
How does water damage affect insurance claims?
We provide detailed restoration invoices for insurance submission. Coverage depends on policy terms, with depreciation recovery possible when repairs complete within specified timelines.
