Business Details
28 Years
experience
Emergency
services
Trusted IT Services & Cybersecurity Solutions
Sandwire has been a trusted leader in IT services for over 25 years, specializing in managed IT solutions, cybersecurity, and cloud services for businesses across the Midwest and Northeast. Our client-first approach prioritizes understanding each organization's unique needs to deliver tailored technology solutions that enhance security, productivity, and profitability. As part of the CCR Family of Companies, we combine extensive industry expertise with proactive network monitoring and 24/7 support to minimize downtime and maximize operational efficiency.Our team of seasoned technicians brings decades of combined experience in implementing HIPAA-compliant systems, disaster recovery plans, and VoIP solutions that align with evolving business requirements. We maintain transparency through clear communication, avoiding technical jargon while ensuring clients fully understand their IT infrastructure. With offices in Iowa and New York, we serve organizations with 10-100 devices, particularly in healthcare, law, accounting, and financial services sectors.
Services
Managed IT
Cybersecurity
Cloud Services
Disaster Recovery
HIPAA Compliance
VoIP Solutions
Network Security
IT Compliance
Remote Support
Hardware Procurement
Details
- Year established: 1998
Highlights and features
- We offer 25+ years of IT management experience with HIPAA-compliant solutions
- Our 24/7 network monitoring prevents issues before they impact operations
- We provide guaranteed one-hour emergency response times
- Our technicians maintain 5-10 years of hands-on IT experience
- We implement proactive cybersecurity measures exceeding industry standards
What people say
Reliable service
Quick response times
Personalized service
Proactive approach
Expertise in cybersecurity
Services
Managed IT
Our comprehensive managed IT services provide continuous network monitoring and system maintenance at fixed monthly pricing. We handle Windows server health, antivirus deployment, firewall optimization, and desktop management while offering 24/7 help desk support. Our technicians proactively address potential issues before they disrupt operations, ensuring minimal downtime for businesses with critical technology dependencies.
Cybersecurity
We implement robust cybersecurity measures including firewalls, anti-malware software, and multi-factor authentication to protect against ransomware and data breaches. Our HIPAA-compliant solutions meet industry regulations while our cyber insurance assistance helps businesses qualify for coverage. We provide ongoing security assessments and documentation to prove compliance with policy requirements.
Cloud Services
Our managed cloud services offer secure data storage, backup solutions, and remote access capabilities tailored to business needs. We provide 24/7 system monitoring, data encryption, and intuitive management tools while ensuring compliance with security standards. Our solutions protect against data loss and enable seamless business continuity during disruptions.
Disaster Recovery
We develop customized disaster recovery plans featuring automated daily backups and secure offsite storage. Our services include business continuity planning, server colocation, and email archiving to ensure data protection. We implement proactive measures to prevent financial losses from downtime and provide rapid system restoration when incidents occur.
VoIP Solutions
BlueVoice VoIP solutions deliver scalable, cost-effective communication systems with advanced features for businesses of all sizes. Our implementation includes network assessment, system configuration, and ongoing support to ensure reliable connectivity. We optimize voice quality while integrating with existing IT infrastructure for seamless operation.
People
Adam Schwam
CEO
Founder of Sandwire with 25 years of IT management experience, Adam leads strategic direction while maintaining direct client relationships. He oversees technology implementation and ensures service excellence across all client engagements.
Jeff Lord
Vice President
As Vice President, Jeff manages operational strategy and service delivery. He coordinates technical teams to ensure consistent quality in implementing IT solutions and maintaining client satisfaction standards.
Debi Longo
Administrative Director
Debi oversees administrative operations and client communications. She ensures efficient service coordination and maintains organizational processes that support Sandwire's client-first approach.
Justin Goldberg
Business Development Associate
Justin connects with prospective clients to understand their IT needs. He facilitates initial assessments and coordinates technical resources for customized solution development.
Ryan Cassell
IT Project Manager
Ryan leads complex IT implementations, managing timelines and resources. He ensures technical projects align with business objectives while maintaining compliance with industry standards.
Questions
What IT services does Sandwire offer?
We provide managed IT services, cybersecurity solutions, cloud computing, disaster recovery, HIPAA compliance, VoIP systems, and hardware/software procurement for businesses in Iowa and New York.
How quickly does Sandwire respond to emergencies?
Our guaranteed emergency response time is one hour or less, with most incidents addressed within 15 minutes of initial contact through our prioritized ticketing system.
Do you serve businesses outside healthcare and finance?
While we specialize in healthcare and professional services, we also support manufacturing, nonprofit, real estate, transportation, and insurance sectors with customized IT solutions.
What cybersecurity protections do you implement?
We deploy firewalls, anti-malware software, multi-factor authentication, and data encryption while providing cyber insurance assistance and compliance documentation for regulatory requirements.
How does your backup system work?
Our automated daily backups include onsite and offsite storage with encryption. We offer rapid data recovery and business continuity planning to minimize operational disruptions.
Are your services available remotely?
Yes, we provide remote monitoring, maintenance, and support services for businesses throughout the Midwest and Northeast regions while maintaining onsite capabilities when needed.
