Business Details
15 Years
experience
Emergency
services
Your Trusted Master Plumbing Service in Hampton Roads, VA
Since 2011, Buchanan Plumbing has been a trusted, woman-owned family business serving Hampton Roads and the Isle of Wight Peninsula. As a husband-and-wife team, BJ Buchanan (Master Plumber) and Dena Buchanan (Business Administrator) combine over 25 years of plumbing expertise with a commitment to honesty, integrity, and exceptional customer service. We specialize in comprehensive plumbing solutions, from emergency repairs to advanced diagnostics using camera inspection technology.Our licensed, insured team handles jobs of all sizes with precision, offering free estimates and 24/7 emergency services. Recognized for our LGBTQ+ inclusivity and pet-friendly approach, we prioritize customer comfort and satisfaction. With consistent top ratings on Google, Facebook, and Yelp, we remain dedicated to resolving plumbing challenges efficiently while maintaining transparent communication and competitive pricing.
Services
Toilet Repair
Faucet Installation
Garbage Disposal Repair
Water Heater Replacement
Drain Cleaning
Sewer Line Repair
Camera Inspection
Dishwasher Installation
Outdoor Spigot Repair
Water Fountain Maintenance
Details
- Year established: 2011
Highlights and features
- Master Plumber with 25+ years of experience
- Free estimates and 24/7 emergency service availability
- Advanced camera inspection technology for accurate diagnostics
- Consistently top-rated on Google, Facebook, and Yelp
- LGBTQ+ and pet-friendly service environment
What people say
Excellent service
Affordable price
Knowledgeable and honest
Quick service
Top-rated reviews
Services
Toilet Repair
Our Master Plumber specializes in diagnosing and repairing all toilet issues, from leaks to clogs. We offer same-day service and transparent pricing with free estimates. Our technicians ensure efficient repairs using quality parts to prevent future issues.
Camera Inspection
Advanced sewer line diagnostics using high-resolution camera technology. This non-invasive method identifies blockages, cracks, or root intrusion in pipes. We provide recorded evidence and detailed recommendations for targeted repairs.
Water Heater Replacement
Professional installation and repair of traditional and tankless water heating systems. Our licensed technicians ensure proper sizing and energy-efficient operation. We offer free consultations to determine optimal replacement timing.
Emergency Plumbing
Immediate response for burst pipes, severe leaks, and other plumbing crises. Available 24 hours daily, our team prioritizes water damage prevention. Emergency service includes free initial assessment and rapid repair solutions.
Drain Cleaning
Comprehensive drain and sewer line cleaning using modern equipment. We clear clogs, remove buildup, and restore proper flow in residential and commercial systems. Preventative maintenance plans available to avoid future blockages.
People
BJ Buchanan
Master Plumber
With 25+ years of experience, BJ Buchanan is a licensed Master Plumber known for resolving complex plumbing issues. A former military veteran, he combines technical expertise with customer-focused service. Recognized as 'The Bulldog' for relentless problem-solving, BJ leads daily operations and emergency response.
Dena Buchanan
Business Administrator
As co-founder and operations manager, Dena Buchanan ensures seamless service coordination and customer satisfaction. With a background in business management, she oversees scheduling, client relations, and financial operations. A passionate LGBTQ+ advocate, she maintains the company's inclusive service philosophy.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and sewer backups in Hampton Roads and surrounding areas.
What areas do you service?
We serve Hampton Roads Peninsula, Isle of Wight Peninsula, Newport News, Hampton, Yorktown, Williamsburg, Suffolk, and surrounding Virginia communities.
Are your plumbers licensed and insured?
Yes, we are fully licensed Master Plumbers with complete insurance coverage including workers' compensation for all service locations.
Do you provide free estimates?
Yes, we offer free diagnosis and written estimates for all plumbing services with no obligation for both residential and commercial clients.
What plumbing services do you specialize in?
We handle all residential and commercial plumbing needs including repairs, installations, camera inspections, drain cleaning, and emergency services using advanced diagnostic technology.
Are your technicians pet-friendly?
Yes, we welcome pets in the home and have extensive experience working in pet-friendly environments. Our team members are animal lovers with rescue experience.
