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Nectel Technologies: Your Trusted IT Service Provider
At Nectel Technologies, we have been providing reliable IT support and managed services to small and medium-sized businesses and nonprofit organizations in the greater Chicago area since 2003. With a 98% client retention rate, we pride ourselves on delivering personalized solutions and exceptional service to our valued clients.
Our team of experienced professionals offers a wide range of IT support services, from onsite and remote support to complete infrastructure design and management. We are committed to providing innovative strategies and problem-solving solutions to help your organization overcome all its IT obstacles.
Services Offered
At Nectel Technologies, we offer a comprehensive suite of IT support services designed to help your organization maximize its IT investments and improve overall efficiency and effectiveness.
Server Management
Our server management services cover everything your organization needs for a robust operating environment, including security, data recovery solutions, seamless migration, and integration expertise. We keep you informed of emerging technologies that can enhance your IT infrastructure, so you can focus on what your business does best.
Network Design & Infrastructure
Our experts specialize in comprehensive network management and monitoring. We can develop a robust network infrastructure for your organization that will position your team members for greater capability and success. Improved visibility, productivity, and IT optimization are all achievable with a custom-tailored, affordable network developed and seamlessly implemented by our technical industry experts.
Desktop Services
When it comes to lagging computers, having to jump through hoops for basic file access or document printing, regular system outages, and disappointing network performance, our onsite technicians can provide affordable solutions that get you the right results. We provide personalized, onsite tech support that gets you up and running as quickly as possible.
Disaster & Recovery Solutions
Being completely unprepared for data loss can have a devastating impact on your organization. That's why we offer disaster and recovery solutions to ensure that your data is safe and secure. Our team of experts can help you develop a comprehensive disaster recovery plan that will minimize downtime and get your organization back up and running in no time.
Technology Center Support
Our technology center support services provide streamlined access to remote technical expertise and IT consulting. You can get the answers you need faster than ever before, without the need for onsite visits. This allows you to focus on your business, while we take care of the technical stuff.
Cloud Solutions
Our cloud solutions provide you with the flexibility and scalability you need to grow your organization. With our cloud services, you can access your data and applications from anywhere, at any time, on any device. We offer a range of cloud services, including cloud backup, cloud storage, and cloud computing.
24/7 Monitoring & Remote Support
Our 24/7 monitoring and remote support services ensure that your systems are running efficiently and at full speed, 24/7. With our proactive approach, you can benefit from 24/7 monitoring, unlimited phone support, unlimited email support, rapid response times, purchasing assistance, nonprofit assistance, and personal attention.
At Nectel Technologies, we are committed to providing advanced technology knowledge, knowledgeable technicians, reliable service, affordable proactive support, and personal attention to all our clients. Contact us today to learn more about how we can help your organization overcome its IT obstacles.
Overall Experience
The reviewers at Nectel Technologies have had a positive experience with the company, with all three reviewers giving 5-star ratings. They praise the team's exceptional customer service, technical expertise, and ability to meet their organization's technology needs.
Technical Support
The team at Nectel provides quick and effective technical support, responding promptly to requests and providing excellent training on new software and hardware. They are knowledgeable and experienced in software and hardware, and their customer service skills are unmatched.
Communication
Regular communication is key to Nectel's success, keeping clients informed and ensuring their needs are met. The team at Nectel is proactive in their communication, providing expert analysis and cost-effective solutions to IT challenges.
Recommendation
All three reviewers highly recommend Nectel Technologies as a go-to for all IT needs. They appreciate the team's expertise, professionalism, and dedication to customer service.
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