Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Home Health Care Solutions
Extended Family Care has been a leader in home health care since 1938, delivering exceptional services to children, adults, and seniors across New York, Pennsylvania, Ohio, and Florida. Our commitment to quality care is reflected in our accreditation by The Joint Commission and memberships in leading industry associations. We specialize in personalized care plans developed by RNs, including skilled nursing, 24-hour care, dementia support, hospice services, and companion care. Our team of qualified professionals works closely with physicians and families to ensure individualized care that prioritizes comfort, independence, and dignity.With over 75 years of experience, we invest in employee training and innovative healthcare approaches to provide comprehensive in-home services. Our mission is to educate clients on home health care options, ensuring informed decisions while maintaining the highest standards of service delivery. We guarantee thorough caregiver screening, including criminal background checks and annual training, while offering peace of mind through our workers' compensation and liability policies.
Services
Skilled Nursing Care
24-Hour Home Care
Dementia Care
Hospice Supportive Services
Companion Care
Pediatric Care
In-Home Rehabilitation
Client Advocacy Services
Hospital to Home Care
Snowbird Services
Details
- Year established: 1938
Highlights and features
- We offer 75+ years of home health care expertise with personalized care plans
- Our caregivers undergo rigorous screening including criminal background checks
- We maintain The Joint Commission accreditation for quality assurance
- 24/7 availability for emergency and scheduled care services
- Comprehensive training program exceeding 12 hours annually per caregiver
Associations and certifications
- The Joint Commission
What people say
Innovative ideas
Accommodating staff
Good hands
Peace of mind
Million thanks
Services
Skilled Nursing Care
Our skilled nursing services provide expert medical care in patients' homes through licensed professionals. Registered Nurses and Licensed Practical Nurses deliver IV infusions, wound care, diabetes management, and chronic illness education. This service reduces hospital visits while maintaining high-quality care standards. Patients receive personalized treatment plans tailored to their specific medical conditions and recovery needs.
24-Hour Home Care
Continuous 24/7 care services ensure patient safety and comfort with rotating caregiver shifts. Experienced professionals provide uninterrupted support for medication management, mobility assistance, and daily living activities. This service offers peace of mind for families needing constant supervision for loved ones with complex care requirements or cognitive impairments.
Dementia Care
Specialized dementia care services focus on maintaining patient dignity while managing cognitive decline. Our caregivers implement personalized care plans addressing specific dementia types, including Alzheimer's and vascular dementia. Services include memory-stimulating activities, environmental safety modifications, and family respite care to support both patients and their loved ones.
In-Home Rehabilitation
Comprehensive rehabilitation services delivered at home include physical, occupational, and speech therapy. Our therapists develop customized recovery programs for post-surgical patients, accident victims, and those managing chronic conditions. This service combines professional expertise with the comfort of home recovery to accelerate healing and improve functional outcomes.
Companion Care
Our companion care services focus on emotional well-being through social engagement and daily assistance. Certified caregivers provide companionship, meal preparation, medication reminders, and recreational activities. This service helps prevent isolation while supporting seniors' independence through personalized attention and meaningful social interactions.
People
Stephen Sternbach
CEO
With over 35 years leading Star Multi Care Services, Stephen Sternbach has grown the company into a $40 million enterprise employing 650+ staff across four states. A recognized industry leader and former Ernst & Young Entrepreneur of the Year award recipient, he holds advanced degrees from Syracuse University and Ithaca College.
Lauren Borger
Administrator
As Administrator, Lauren Borger oversees operational excellence in home care delivery. With extensive experience in healthcare administration, she ensures compliance with quality standards while maintaining a patient-centered approach to service delivery across multiple locations.
Carole Chiego
Corporate Compliance Officer
Carole Chiego brings 17+ years of home care expertise to her compliance role. Her career progression from scheduling coordinator to administrator provides unique insights into operational challenges. A Penn State graduate, she combines formal training with personal caregiving experience to maintain quality standards.
Debbie Kelly
Corporate Administration Manager
Debbie Kelly manages corporate operations with a focus on community advocacy. Her leadership secured Pennsylvania home care licenses and drove record sales growth. A lifelong New Yorker, she balances corporate responsibilities with active community involvement in youth sports programs.
Albert Bernard
CFO
As CFO, Albert Bernard brings extensive financial management experience from Fortune 100 client engagements. A Certified Public Accountant with a BBA in Accounting, he oversees financial operations while maintaining strategic partnerships with executive leadership to ensure fiscal responsibility.
Questions
Are home health care services covered by insurance?
Many services qualify for insurance coverage. Contact your provider to verify specific benefits and requirements for home health care.
What geographic areas do you serve?
We provide care in Pennsylvania (Allentown, Lancaster, Pittsburgh), New York, Ohio, and Southeastern Florida.
How are caregivers screened and trained?
All caregivers undergo federal/state criminal checks, work history verification, and annual 12+ hour training programs exceeding state requirements.
What types of medical conditions do you handle?
Our services address chronic illnesses, post-hospitalization recovery, dementia care, pediatric needs, and specialized wound/IV care.
Can you provide 24/7 emergency care services?
Yes, we offer 24-hour emergency care with trained professionals available for immediate response and continuous support.
How are care plans developed and monitored?
Registered Nurses create personalized care plans with clients, conducting regular evaluations to ensure treatment effectiveness and adapt to changing needs.
