Broadway Automotive is your reliable partner for all your automotive needs in Hays. With a team of experienced mechanics and a dedication to excellence, we've been serving the community since 2017.
Our Mission
Our mission is to provide honest, dependable, and affordable auto repair and maintenance services to our valued customers. We value your time and understand the importance of getting back on the road quickly and efficiently.
What We Offer
We are proud to offer a comprehensive range of services to meet all your automotive needs, including:
General Repairs
- Engine and transmission repair and maintenance
- Electrical and cooling system repair
- Brake service and repair
- Suspension and steering repair
- Air conditioning and heating repair
- Body and paint repair
Preventative Care
- Oil changes and fluid flushes
- Tune-ups and inspections
- Tire rotations and alignments
- Battery and belt replacements
Specialized Services
- Asian vehicle repair
- AC repair and diagnostics
- Fleet maintenance and repair
- Diagnostic services and check engine lights
Why Choose Broadway Automotive?
- Experience and Expertise: Our team of certified technicians has extensive experience and extensive training.
- Honesty and Transparency: We provide upfront estimates and clearly explain all repairs before work begins.
- Quality Workmanship: We stand behind our repairs with a comprehensive guarantee.
- Convenient Service: We offer flexible scheduling and can often complete repairs on the same day.
- Competitive Pricing: We strive to offer competitive prices and discounts to our valued customers.
From routine maintenance to complex repairs, Broadway Automotive is your one-stop shop for all your automotive needs. Contact us today to schedule an appointment and experience the difference of working with a trusted and experienced team.
Exceptional Customer Service and Quality Repair
The reviews for Broadway Automotive are overwhelmingly positive, with 13 out of 14 reviewers giving the business a 5-star rating. Customers have consistently praised the business for its exceptional customer service, quality repair work, and honesty. Several reviewers highlighted the friendly and accommodating staff, who went above and beyond to ensure their needs were met.
Specific Examples of Quality Service
Reviewers have shared specific examples of the quality service they received from Broadway Automotive. Todd, one of the mechanics, was particularly praised for his diagnostic skills and ability to explain complex issues in a clear and concise manner. Other reviewers appreciated being told the truth about their vehicle's condition and being kept informed throughout the repair process.
Honesty and Fairness
Several reviewers specifically mentioned the honesty and fairness of the business. One reviewer appreciated not being overcharged and feeling that the prices were reasonable. Another reviewer praised the business for sticking to their estimate and not adding on surprise charges.
Minor Issues with One Reviewer
However, one reviewer, MaKayla Hilburn, had a negative experience with Broadway Automotive. She stated that she was overcharged and left with a car that was not properly repaired. She also mentioned that the business was unwilling to look at certain issues with her vehicle, citing a lack of equipment. However, it's worth noting that the business was able to quickly diagnose and repair the issue, but the review highlights the importance of transparency and communication in the repair process.
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