We'll go the extra mile so you don't have to.
At M. Joseph Medical, we take pride in our commitment to providing exceptional healthcare services to our clients and their patients. Since our founding in 1985, we have continued to evolve to meet the changing needs of the healthcare industry. Today, we offer a wide range of services, including Pharmacy Benefit Management (PBM) and Durable Medical Equipment (DME) solutions.
Our History
Our story began in 1985 as a Durable Medical Equipment supplier to the workers' compensation payer community. Over the years, we have expanded our services to include pharmacy benefit management and ancillary services, all with the goal of providing our clients with the highest level of care and customer satisfaction.
Our Values
At M. Joseph Medical, we are committed to delivering exceptional service to our clients and their patients. We believe in the importance of building strong relationships, and we take pride in our ability to provide personalized care and attention to each of our customers. Our values are centered around the idea of taking care of our clients "from here, " ensuring that they don't have to worry about the details of their healthcare, allowing them to focus on what's most important - their health and well-being.
Our Services
Our services are designed to provide our clients with a comprehensive range of solutions to meet their healthcare needs. These services include:
- Pharmacy Benefit Management: Our PBM services ensure that our clients' patients receive the medications they need to manage their conditions, while we work to reduce costs and improve health outcomes.
- Durable Medical Equipment: We provide a wide range of DME solutions, including equipment rental and purchase options, to help our clients' patients manage their conditions and maintain their independence.
- Ancillary Services: Our ancillary services include catastrophic care management, transportation and language services, and electrotherapy, among others, to provide a holistic approach to healthcare.
Our Mission
At M. Joseph Medical, our mission is to provide our clients with exceptional healthcare services, personalized care, and unparalleled customer service. We are committed to exceeding our clients' expectations and building strong, long-term relationships with each and every one of them.
Our Philosophy
At M. Joseph Medical, we believe that healthcare should be a patient-centered experience. We believe that every person deserves access to the best possible care, regardless of their medical condition or financial situation. Our philosophy is centered around the idea of taking care of our clients and their patients, providing personalized care and attention to every individual we serve.
Customer Service
The reviews highlight the exceptional service provided by the pharmacy department at Walgreens. One reviewer, Stacie Silvers, gave the department a perfect 5-star rating and praised their helpful assistance in processing numerous claims for customers. They noted that there are never long hold times, and staff members always follow up with updates on claims.
Responsiveness
The reviewer was impressed with the pharmacy department's responsiveness, highlighting that staff members are always available to answer questions and provide updates. This level of attentiveness has made a significant difference in the reviewer's experience, as they no longer have to deal with frustrating hold times.
Overall Satisfaction
The reviewer expressed their satisfaction with the pharmacy department's service, stating that they have been "so beneficial" in helping customers process claims. This level of satisfaction demonstrates the department's commitment to providing excellent service.
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