Empowering Homeownership, One Loan at a Time.
United Pacific Mortgage brings leadership with over 25 years of experience helping residential mortgage customers throughout the United States. We are accredited by the Better Business Bureau and adhere to all Equal Housing Opportunity requirements. We take great pride in helping each client reach their financial goals and objectives. This is accomplished by clearly defining each client's individual needs and matching them with the best product solutions available. We take great interest in improving the lives of both our customers and employees. Our goal is to deliver complete customer satisfaction by offering a professional, fast, and reliable service.
Our Mission
Our mission is to deliver complete customer satisfaction by offering a professional, fast, and reliable service. We take great interest in helping each client reach their financial goals and objectives. We accomplish this by clearly defining each client's individual needs and matching them with the best product solutions available. We base our business on personal referrals. We want each client as a client for life. We look forward to each opportunity to earn new relationships and show that integrity is the foundation of our success.
Services We Offer
At United Pacific Mortgage, we offer a wide range of loan programs to meet your needs. We work with the leading lenders in the industry to provide a solution for every mortgage lending need. We have it all! Conventional, Jumbo, FHA, and many more. With over 30 years of combined experience and over 100 loan programs, we have the right solution for you!
How We Can Help
Whether you're a first-time homebuyer, a seasoned homeowner, or an investor, we have a loan program tailored to your needs. Our experienced team of mortgage professionals will guide you through the process, ensuring that you receive the best possible rate and terms for your loan. We take the time to understand your unique situation and provide personalized service to help you achieve your financial goals.
Why Choose Us
At United Pacific Mortgage, we are committed to providing exceptional customer service, expert knowledge, and a wide range of loan programs to meet your needs. Our team of experienced mortgage professionals will work closely with you to understand your unique situation and provide personalized service to help you achieve your financial goals. With over 30 years of combined experience, we have the knowledge and expertise to guide you through the mortgage process with confidence.
Overall Experience
United Pacific Mortgage has received a mixed bag of reviews from its clients. While some have had a positive experience, others have expressed disappointment and frustration.
Positive Aspects
- The company has been praised for its excellent source of true mortgage loans, with one reviewer having a good experience with a specific loan officer, Chris Reid.
- Chris Reid was commended for keeping clients informed throughout the loan process.
Negative Aspects
- Delays in the loan process have been a common issue, with one reviewer experiencing a three-week delay in closing.
- Lack of communication and clarity have been cited as areas for improvement, with clients feeling that important information is not disclosed upfront.
- Misrepresentation of mortgage terms and failure to follow through on promises have also been reported.
- One reviewer experienced a rate increase from 4.2 to 4.48, resulting in an additional $10,000 in loan costs over the life of the loan.
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