Business Details
21 Years
experience
Emergency
services
Trusted IT Services & Managed Solutions in Clearwater
Founded in 2005 by U.S. Air Force veteran Eric Plummer, MetroTech has established itself as Clearwater's premier managed IT services provider. Our proactive approach to IT management focuses on continuous monitoring, preventive measures, and minimizing system downtime to ensure business continuity. With nearly two decades of experience serving Tampa Bay businesses, our team of Microsoft-certified engineers delivers tailored technology solutions across diverse industries.We specialize in network management, cybersecurity, VoIP systems, and data backup solutions while maintaining a commitment to old-school customer service combined with cutting-edge technology. Our partnership approach treats clients as extensions of our team, providing expert support that adapts to evolving business needs.
Services
Managed IT Services
Cybersecurity Solutions
VoIP Phone Systems
Network Management
Data Backup
Computer Repair
Onsite Support
Remote Support
Details
- Year established: 2005
Highlights and features
- Nearly two decades of Tampa Bay IT expertise since 2005
- Certified professionals with Microsoft engineering credentials
- Proactive system monitoring reduces business downtime by 70%
- Customized solutions for legal, healthcare, and financial sectors
- 24/7 emergency support with 30-minute response guarantees
What people say
Prompt service
Knowledgeable technicians
Emergency support
Proactive maintenance
Reliable solutions
Services
Managed IT Services
Our proactive IT management ensures business continuity through 24/7 system monitoring and preventive maintenance. We implement multi-layered security protocols while maintaining compliance with industry-specific regulations across legal, healthcare, and financial sectors. Our engineers provide rapid incident resolution to minimize operational disruptions.
Cybersecurity Solutions
We protect business data through advanced threat detection systems and HIPAA-compliant security frameworks. Our services include malware removal, firewall configuration, and security protocol training for employees. Regular vulnerability assessments help maintain robust digital defenses against evolving cyber threats.
VoIP Phone Systems
Our VoIP solutions deliver scalable communication systems with advanced collaboration features. We implement cloud-based phone networks that reduce costs by 40% compared to traditional landlines while maintaining enterprise-grade reliability and call quality for distributed teams.
Data Backup
We provide automated 24/7 data backup solutions with encrypted cloud storage and rapid recovery capabilities. Our systems protect against ransomware attacks and hardware failures while ensuring business continuity through redundant storage architecture and disaster recovery protocols.
Computer Repair
Our certified technicians handle Windows-based system repairs, hardware upgrades, and performance optimization. Services include RAM expansion, SSD installation, and software compatibility solutions. We offer same-day diagnostics and component replacement to minimize technology downtime for businesses.
People
Eric Plummer
Chief Executive Officer
Founder Eric Plummer brings 20 years of IT expertise from his U.S. Air Force aviation background. He leads MetroTech's strategic direction while maintaining hands-on involvement in complex client projects. His technical proficiency ensures solutions align with evolving industry standards.
Cindy Plummer
Chief Operating Officer
Cindy Plummer oversees daily operations and client relations with a focus on service excellence. Her organizational leadership ensures seamless coordination between technical teams and client needs across Tampa Bay's business community.
Donuvin
Lead Technical Manager
Donuvin manages technical operations with a focus on network infrastructure and system optimization. His team handles complex IT implementations while maintaining MetroTech's commitment to rapid response times and thorough problem resolution.
Dylan
Technician
Dylan provides expert technical support with specialization in remote diagnostics and onsite repairs. His client-focused approach has earned multiple recognition awards for exceptional service delivery to Tampa Bay businesses.
Kevin
Head of Security
Kevin leads MetroTech's cybersecurity division with expertise in threat prevention and data protection. He implements advanced security frameworks while providing client education on emerging cyber risks and mitigation strategies.
Questions
What IT services do you offer for Tampa Bay businesses?
We provide managed IT services, cybersecurity solutions, VoIP phone systems, network management, data backup, and computer repair across Tampa Bay.
Do you support businesses outside Clearwater?
Yes, we serve all Tampa Bay areas including Hillsborough, Polk, Sarasota, and Manatee counties with both onsite and remote support.
How quickly can you respond to IT emergencies?
Our emergency team responds within 30 minutes and prioritizes critical issues with same-day resolution guarantees.
Are your technicians certified professionals?
Our team includes Microsoft-certified engineers and specialists with industry-recognized cybersecurity credentials.
Do you offer 24/7 IT support?
Yes, our monitoring systems operate 24/7 with on-call technicians available for urgent business needs after hours.
How do you handle data protection?
We implement encrypted backups, multi-layered security protocols, and HIPAA-compliant systems for sensitive business data.
