Business Details
35 Years
experience
Emergency
services
Your Trusted INFINITI Dealer in Knoxville
At Harper INFINITI, we prioritize your automotive needs with unwavering dedication to excellence. Founded in 1991, our dealership has built a reputation for award-winning customer service, offering a vast inventory of new, used, and certified pre-owned INFINITI vehicles. Our team of ASE-certified technicians ensures your vehicle receives expert care, supported by Harper Cares unlimited powertrain warranty and complimentary services.We pride ourselves on transparency, community involvement, and a personalized shopping experience that meets and exceeds expectations. With 15 INFINITI Awards of Excellence and recognition as a top workplace, we remain committed to delivering superior value and service to Knoxville drivers.
Services
New Vehicles
Used Vehicles
Certified Pre-Owned
Service & Parts
Financing
Details
- Year established: 1991
Highlights and features
- 15-time recipient of the INFINITI Award of Excellence.
- ASE-certified technicians ensure expert vehicle maintenance and repair.
- Harper Care offers unlimited powertrain warranty coverage.
- 24/7 roadside assistance for INFINITI owners.
- Community-focused dealership with local and national charitable initiatives.
Associations and certifications
- Automotive Service Excellence (ASE)
What people say
Award-winning customer service
Extensive vehicle selection
ASE-certified technicians
Harper Care warranty
Community involvement
Services
New Vehicle Sales
Harper INFINITI offers the latest INFINITI models, including the QX60, QX50, and QX80, designed for luxury, performance, and innovation. Our sales team provides personalized guidance to help you find the perfect vehicle. With competitive pricing and exclusive manufacturer incentives, we ensure a seamless purchasing experience tailored to your needs.
Pre-Owned Vehicles
Explore our extensive inventory of certified pre-owned and used INFINITI vehicles, each inspected to meet rigorous quality standards. Benefits include extended warranties, CarFax reports, and financing options. Our team ensures transparency and value, helping you find a reliable, affordable vehicle with confidence.
Service & Repair
Our ASE-certified technicians provide comprehensive service and repair for all INFINITI models, from routine maintenance to complex diagnostics. Features include synthetic oil changes, brake repair, and genuine parts. Harper Care offers unlimited powertrain coverage and complimentary loaner vehicles to ensure your INFINITI remains in peak condition.
Financing Options
Harper INFINITIs finance department offers tailored solutions for new and pre-owned vehicle purchases, including competitive APRs and lease-to-own programs. Online applications and payment calculators streamline the process. Our team works with multiple lenders to secure approvals that match your financial situation.
INFINITI Maintenance
Maintain your INFINITIs performance with factory-recommended maintenance, including fluid checks, tire rotations, and air filter replacements. Express service is available for quick appointments. Regular maintenance extends vehicle longevity and preserves resale value, supported by our 24/7 roadside assistance program.
People
Matt Stegall
General Manager
With over 25 years at Harper INFINITI, Matt Stegall leads operations with a focus on customer satisfaction and team excellence. His leadership has driven the dealerships 15 INFINITI Awards of Excellence.
Brad Sharp
Pre-Owned Manager
Brad Sharp has managed pre-owned vehicle sales since 2000, specializing in certified pre-owned INFINITI models. He prioritizes transparency and value for customers seeking reliable used vehicles.
Mark Byrd
Service & Parts Director
Mark Byrd oversees service operations, ensuring ASE-certified technicians deliver premium care. With over 15 years of experience, he emphasizes efficiency and customer trust in every service visit.
Larry Mills
INFINITI Master Technician
Larry Mills, a master technician since 1997, specializes in complex diagnostics and repairs. His expertise ensures precise, durable solutions for maintaining INFINITI performance and safety standards.
Robbie Taylor
Certified Technician
Robbie Taylor provides expert maintenance and repair services, leveraging INFINITI-specific training to uphold the dealerships reputation for technical excellence and customer satisfaction.
Questions
What new INFINITI models are available?
We offer the QX60, QX50, QX55, and QX80 SUVs, along with the Q50 sedan and Q60 coupe. Visit our inventory page for details.
Do you provide financing options?
Yes, our finance department offers competitive loans, leases, and online applications to simplify your purchase.
What service hours are available?
Service is open Monday-Friday 7:30 AM–6:00 PM and Saturday by appointment. Closed Sundays.
What is Harper Care?
Harper Care includes unlimited powertrain warranty, free loaner vehicles, and complimentary car washes with service visits.
How can I schedule service?
Use our online scheduler or call 865-690-1970. Express service is available for quick maintenance Monday-Friday.
What awards has Harper INFINITI won?
We’ve earned 15 INFINITI Awards of Excellence and two Knoxville News Sentinel Top Workplaces awards.
