Excellence in Quality, Unparalleled in Service
At Orloff Jewelers, we are dedicated to providing our customers with an unparalleled shopping experience. For decades, our family-owned business has been committed to delivering exceptional quality, unparalleled customer service, and a passion for helping our customers find the perfect piece of jewelry.
Our Story
Our journey began with a simple yet powerful idea: to create a jewelry store that would exceed customers' expectations. Founded on the principles of excellence, quality, and community, Orloff Jewelers has grown into a trusted destination for those seeking exquisite jewelry and exceptional service. Our story is built on a foundation of integrity, expertise, and a passion for helping others. We take pride in our heritage and strive to make a positive impact on our community.
Our Services
At Orloff Jewelers, we understand that every customer is unique, and their needs are specific. That's why we offer a comprehensive range of services designed to cater to your individual requirements. From engagement rings and wedding bands to custom designs, jewelry repair, and appraisal services, we are committed to providing you with a personalized experience.
Cleaning & Inspection: Our expert team will thoroughly clean and inspect your jewelry to ensure it shines like new.
Corporate Gifts: We offer bespoke gifts for your employees, clients, and partners, tailored to your company's unique style and budget.
Custom Designs: Our skilled designers will work closely with you to create a custom piece that reflects your individuality and style.
Financing: We offer flexible financing options to make your dream jewelry a reality.
Gold & Diamond Buying: We purchase unwanted gold and diamonds, providing you with a fair market price for your items.
Insurance Appraisals: Our experts will provide you with accurate appraisals for insurance purposes.
Jewelry Care: We offer expert guidance on how to maintain and care for your jewelry, ensuring it remains in pristine condition.
Jewelry Engraving: Our skilled artisans will beautifully engrave your jewelry with your special message or symbol.
Zillion Jewelry Repairs: We provide expert repair services for your treasured jewelry pieces.
Pearl & Bead Restringing: Our team will carefully restring your pearls or beads, restoring their beauty and elegance.
Rhodium Plating: We offer rhodium plating services to enhance the beauty and durability of your jewelry.
Ring Resizing: Our expert jewelers will resize your ring to fit your finger perfectly.
Tip & Prong Repair: We provide expert repair services for your jewelry's delicate tips and prongs.
Watch Battery Replacement: We offer expert battery replacement services for your timepiece.
Watch Repairs: Our skilled watchmakers will expertly repair your timepiece, ensuring it keeps perfect time.
By combining exceptional quality, unparalleled service, and a passion for excellence, we strive to create an unforgettable experience for every customer who walks through our doors.
Excellent Customer Service
The majority of reviewers praised the exceptional customer service they received at Orloff Jewelers. Many reviewers mentioned the friendly and welcoming staff, including Rhonda, Elizabeth, Max, Kasie, and others. They appreciated the personalized attention, patience, and knowledge of the staff, which made their experience pleasant and stress-free.
Knowledgeable Staff
Reviewers praised the staff's expertise and knowledge of jewelry, particularly when it came to repairs and custom designs. They appreciated the staff's ability to explain complex information in a clear and concise manner, making them feel confident in their purchasing decisions.
Quality of Work
Reviewers were impressed with the quality of work done by Orloff Jewelers. They praised the craftsmanship, attention to detail, and the beautiful finishes of the jewelry and repairs.
Issues with Communication
One reviewer mentioned that they experienced poor communication during their custom design process, which caused frustration and delay. However, the issue was eventually resolved, and the reviewer was satisfied with the final product.
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