Business Details
7 Years
experience
Emergency
services
Trusted Veterinarians in Charlotte, NC
Queen City Animal Hospital opened its doors in Charlotte, NC in June 2019 with a mission to deliver exceptional veterinary care while fostering vitality for pets, clients, and the community. Our Fear-Free Certified team prioritizes compassionate, inclusive care for all pets, including dogs, cats, and exotics. We emphasize continuing education to stay at the forefront of veterinary advancements, offering services such as wellness exams, surgeries, laser therapy, and telemedicine. Our hospitals historic building at 920 Belmont Avenue reflects our commitment to community roots, combining character with modern veterinary technology. We specialize in preventative care, exotic pet medicine, and urgent care, ensuring comprehensive solutions for pets at every life stage.Our AAHA accreditation underscores our adherence to the highest industry standards, while our Cat Friendly Gold certification highlights our tailored approach to feline care. We pride ourselves on building lasting relationships with clients, supporting local rescues, and providing transparent, ethical service. Our diverse team, including Fear-Free Certified professionals and specialists, ensures personalized care that respects both pets and their owners. By integrating innovative treatments like laser therapy and telemedicine, we aim to make veterinary care accessible, stress-free, and adaptable to modern needs.
Services
Wellness Exams
Surgical Services
Exotic Pet Care
Laser Therapy
Telemedicine
Details
- Year established: 2019
Highlights and features
- Fear-Free Certified professionals for stress-free pet visits
- AAHA-accredited hospital ensuring top-tier medical standards
- Specialized care for exotic pets, including birds and reptiles
- Telemedicine services for remote veterinary consultations
- Community-focused practice with inclusive, personalized service
Associations and certifications
- AAHA Accreditation
- Fear Free Certified Practice
- Cat Friendly Gold Certification
What people say
Staff is amazing
Loving and friendly facility
Best place for kitties
Excellent follow-ups
Welcoming for first-time owners
Services
Wellness Exams
Our wellness exams focus on preventative care to ensure pets maintain optimal health. Services include vaccinations, deworming, heartworm prevention, and tailored health plans for puppies, adults, and seniors. We emphasize early detection of potential issues through bloodwork, parasite testing, and comprehensive physical evaluations. Our team educates pet owners on nutrition, behavioral counseling, and age-specific needs to promote long-term wellness.
Surgical Services
We perform routine and advanced surgeries, including spays/neuters, mass removals, wound repairs, and orthopedic procedures. Our team uses modern techniques for sterilization surgeries and offers stomach tacking for large breeds. We prioritize pain management and post-operative care, integrating laser therapy to reduce inflammation and accelerate healing for a smoother recovery.
Exotic Pet Care
Specialized care for birds, reptiles, small mammals, and aquatic pets. Services include wellness exams, sterilization surgeries, dental care, and treatment for illnesses. Our staff has advanced training in exotic species, addressing unique dietary needs, husbandry, and medical conditions. We provide diagnostic testing, surgical interventions, and laser therapy tailored to exotic animals.
Laser Therapy
Laser therapy offers non-invasive pain relief and accelerated healing for pets recovering from injuries, surgeries, or chronic conditions like arthritis. This treatment reduces inflammation, stimulates cellular repair, and alleviates discomfort without medication. Its used pre- and post-surgery and for managing degenerative diseases in dogs, cats, and exotics.
Telemedicine
Telemedicine provides remote veterinary care via Zoom for existing patients. Services include follow-ups, medication reviews, and minor health concerns. A valid Veterinary-Client-Patient Relationship (VCPR) is required, ensuring continuity of care. This service offers convenience for clients while maintaining high standards of medical advice and treatment planning.
People
Dr. Jay Hreiz
Owner, Veterinarian
Dr. Hreiz, a Fear-Free Certified Elite veterinarian, specializes in exotic pet medicine and soft tissue surgery. He founded QCAH to provide inclusive, high-quality care. With a background in exotic pets, he advocates for preventative care and community engagement. He resides in Plaza Midwood with his husband and four pets.
Dr. Lauren Cline
Owner, Veterinarian
Dr. Cline, a Fear-Free Level 3 Certified veterinarian, focuses on ophthalmology, dermatology, and dentistry. She joined QCAHs ownership team in 2023, bringing expertise in client education and pet wellness. A Clemson graduate, she enjoys hiking, photography, and caring for her rescued pets.
April Splawn
Owner, Hospital Administrator
April, a Fear-Free Level 2 Certified administrator, oversees hospital operations with a focus on client experience. A former attorney, she transitioned to veterinary medicine for its rewarding impact. She rescues animals and enjoys outdoor activities with her wife and pets.
Dr. Alexa Diaz
Associate Veterinarian
Dr. Diaz, Fear-Free Level 1 Certified, specializes in exotic pet medicine and radiology. Fluent in Spanish, she provides culturally sensitive care. She enjoys outdoor activities and lives with her partner and senior dog, Larry.
Brooke
Practice Manager
Brooke, a Fear-Free Level 2 Certified RVT, co-founded QCAH and manages daily operations. With a background in veterinary technology and marketing, she strengthens community ties. She resides in Villa Heights with her wife April and three rescued pit bulls.
Questions
Does QCAH practice Fear-Free Care?
Yes, we are a Fear-Free Certified Practice with trained professionals who prioritize gentle handling and stress-free visits for pets.
Is QCAH a Cat Friendly practice?
Yes, we hold a Gold Level Cat Friendly certification, offering a feline-only exam room and specialized handling techniques.
What does AAHA accreditation mean?
AAHA accreditation signifies adherence to over 900 veterinary care standards, ensuring high-quality medical practices and facilities.
Do you offer Spanish language assistance?
Yes, we have Spanish-speaking veterinarians and staff to assist clients and pets.
What services do you provide?
We offer wellness exams, surgeries, laser therapy, telemedicine, exotic pet care, and emergency services for pets.
How often should pets have check-ups?
Annual exams are recommended for young pets; seniors or those with health issues may need bi-annual visits.
