Business Details
Your Trusted Partner for Auto Body & Collision Repair in Washington
Five Star Auto Body has established itself as a trusted leader in collision repair and auto body services across Washington State. With four strategically located facilities in Vancouver, Longview, and Chehalis, our team of certified journeymen technicians brings decades of combined experience to every project. We specialize in restoring vehicles to pre-accident condition using manufacturer-approved techniques, OEM parts, and state-of-the-art equipment. Our commitment to excellence is demonstrated through six major automotive manufacturer certifications, including Ford, GM, and Hyundai.We prioritize transparent communication throughout the repair process, offering lifetime warranties on completed work and dedicated insurance claim assistance. Our continuous investment in advanced training ensures our team remains at the forefront of automotive repair technology while maintaining a customer-centric approach that emphasizes stress-free service and guaranteed satisfaction.
Services
Collision Repair
Auto Body Repair
Paint Matching
Frame Straightening
Insurance Claims Support
Luxury Vehicle Repair
Commercial Fleet Services
ADAS Calibration
Highlights and features
- 20+ certified journeymen technicians with 7+ years average experience
- Six manufacturer certifications ensuring OEM-quality repairs
- Four convenient locations serving Southwest Washington
- Lifetime warranty on all collision repair work
- Direct insurance billing with major providers including Geico and Progressive
Associations and certifications
- Kia Certified Collision Repair
- FCA Certified Auto Body Shop
- Hyundai Certified Auto Body
- Nissan Certified Collision Center
- GM Certified Auto Body Shop
- Ford Certified Collision Center
Services
Collision Repair
Comprehensive collision repair services for all vehicle makes and models. Our certified technicians use manufacturer-approved methods and OEM parts to restore vehicles to pre-accident condition. Advanced frame straightening equipment ensures structural integrity while computerized paint matching guarantees seamless finishes. Services include insurance claim coordination and lifetime warranty on completed repairs.
Auto Body Repair
Professional auto body repair covering minor dents to major structural damage. Specialized techniques for luxury vehicles and commercial fleets. Services include panel replacement, dent removal, and corrosion repair using state-of-the-art equipment. All work performed by journeymen technicians with manufacturer certifications for quality assurance.
Insurance Claims Support
Dedicated insurance claim processing with direct billing to major providers. Expert guidance through the claims process including documentation, estimates, and coverage verification. Certified facility for Geico, Progressive, and State Farm claims with streamlined scheduling and transparent communication throughout the repair process.
Frame Straightening
Precision frame straightening using computerized measuring systems. Certified technicians restore vehicle safety and structural integrity to manufacturer specifications. Services include unibody repair, welding, and alignment for collision-damaged vehicles, ensuring proper fit and function of all body components.
Paint & Color Matching
Computerized paint matching technology ensures perfect color blending with factory finishes. Multi-stage paint processes deliver show-quality results that exceed industry standards. Services include clear coat application, paintless dent repair, and full repaints for collision-damaged vehicles using professional-grade automotive paint systems.
People
Shawn Ferguson
Auto Body Estimator
With two decades of automotive industry experience since 2003, Shawn specializes in customer service excellence. He focuses on alleviating client stress through transparent communication and accurate repair assessments while ensuring comprehensive coverage through insurance coordination.
Brandon O'Lear
Auto Body Estimator
A 20-year Subaru mechanic turned estimator with deep technical knowledge. Brandon leverages his mechanical expertise to simplify complex repair processes for clients, specializing in making insurance claims and repair timelines more understandable for vehicle owners.
Samantha Abbe
Auto Body Estimator
New industry professional since 2022 with lifelong exposure to body shops through family business. Samantha combines fresh perspective with inherited knowledge, focusing on guiding clients through post-accident processes while maintaining clear communication throughout repair timelines.
Questions
What auto body repair services do you offer in Washington State?
We provide collision repair, auto body restoration, paint matching, frame straightening, and insurance claim support for all vehicle makes and models across our four Washington locations.
Do you work with insurance companies for collision repair claims?
Yes, we handle claims with all major insurers including Geico, Progressive, and State Farm with direct billing options and expert claim process guidance.
How long does collision repair take at Five Star Auto Body?
Most repairs complete in 3-5 business days depending on damage extent, with complex cases receiving accurate time estimates upfront and regular progress updates.
Do you provide free estimates for auto body repair?
Yes, we offer complimentary detailed estimates at all locations with certified technicians assessing damage and providing transparent pricing for all repair services.
What manufacturer certifications does Five Star Auto Body have?
We hold certifications from Kia, FCA (Chrysler/Dodge/Jeep/Ram), Hyundai, Nissan, GM (Chevrolet/Buick/GMC/Cadillac), and Ford for factory-approved repair methods and warranty compliance.
