Compassionate Care, Exceptional Service
Our Story
At A Hug Away Healthcare, Inc., we are dedicated to providing exceptional healthcare services to individuals of all ages in the comfort of their own homes. Our comprehensive team of professional experts, with over 35 years of experience, is committed to delivering high-quality care that exceeds our patients' expectations. We believe that everyone deserves to live a healthy, active, and independent lifestyle, and we strive to make that a reality for our patients.
Our Services
We offer a wide range of healthcare services, including Home Health, Hospice, Medical Equipment, and Sitter Companionship. Our Home Health services are designed to provide patients with the medical attention they need in the comfort of their own homes. Our Hospice services focus on providing comfort and support to patients with terminal illnesses, allowing them to live their remaining days with dignity and peace. Our Medical Equipment services provide patients with the necessary tools and equipment to manage their conditions effectively. Our Sitter Companionship services offer patients the companionship and social interaction they need to thrive.
Why Choose Us
At A Hug Away Healthcare, Inc., we understand that choosing a healthcare provider can be overwhelming. That's why we're committed to providing our patients with the best possible care, tailored to their unique needs and circumstances. Our team of professionals is dedicated to delivering compassionate, reliable, and cost-effective care that exceeds our patients' expectations. We service all ages, and our caregivers are carefully selected and thoroughly trained to provide exceptional care.
Our Commitment
We are committed to providing high-quality, multidisciplinary care that recognizes the importance of regular comprehensive assessment and thorough patient care. Our main motive is to help our patients age in the place of their choice, with the right caregiver, and in the familiar surroundings of their own homes. We are certified by the State of Texas, bonded, and insured to protect against any losses.
Reviews Summary
Company Performance
The reviews highlight both positive and negative experiences with A Hug Away, a home health service provider. Some reviewers praise the company's staff, citing their kindness, compassion, and professionalism. Others express dissatisfaction with the company's services, citing issues with billing, limited visits, and unresponsive staff.
Positive Experiences
Several reviewers praise A Hug Away's staff, citing their kindness, compassion, and professionalism. They highlight the company's ability to provide good care to their loved ones, particularly those with dementia and other health conditions.
Negative Experiences
On the other hand, some reviewers express dissatisfaction with A Hug Away's services. They cite issues with billing, limited visits, and unresponsive staff. One reviewer claims that the company's owner, Marissa, is uncooperative and refuses to release patients to other agencies.
Staff Behavior
Some reviewers praise specific staff members, such as Detrick, Latoyna, Chela, Megan, and Charmaine, for their exceptional kindness, compassion, and professionalism. However, one reviewer criticizes Pam for being unprofessional and smacking on the phone.
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