Business Details
11 Years
experience
Your Trusted Insurance Partner in Toledo, OH
RBI Insurance Agency & Financial Services has been dedicated to providing personalized insurance solutions since 2015. As an independent agency, we prioritize client education and empowerment, offering access to top-rated national and regional carriers. Our team of experienced advisors works closely with individuals and businesses to identify risks and create tailored coverage plans that adapt to evolving needs. With a concierge-style client experience, we focus on transparency, choice, and long-term partnerships. Our commitment to the Northwest Ohio community is reflected in our local expertise and dedication to protecting clients' assets, families, and futures.We combine 39 years of collective industry experience with a passion for insurance to deliver exceptional service. From policy selection through claims advocacy, we act as trusted partners, ensuring clients make informed decisions about their protection. Our agency's growth through referrals and repeat business underscores our reputation for integrity and client-centric service.
Services
Home Insurance
Auto Insurance
Life Insurance
Business Insurance
Employee Benefits
Details
- Year established: 2015
Highlights and features
- We offer independent agency access to multiple top-rated carriers
- Our team has 39 years combined insurance experience
- We provide personalized risk assessment and coverage solutions
- We maintain transparent pricing with no hidden fees
- We deliver local market expertise in Northwest Ohio
What people say
Great service
Knowledgeable agents
Quick responses
Competitive rates
Thorough explanations
Services
Home Insurance
Protect your most valuable asset with customized home insurance solutions. We offer comprehensive coverage for structural damage, personal property protection, liability coverage, and additional living expenses during repairs. Our policies address unique risks like water damage, trampoline liability, and valuable possessions through endorsements and floaters. We help clients navigate replacement cost coverage and code compliance requirements to ensure adequate protection against modern rebuilding costs.
Business Insurance
Safeguard your business operations with tailored commercial insurance packages. Our Business Owners Policies combine property protection, liability coverage, and business interruption insurance. We offer specialized solutions including cyber liability, directors & officers coverage, and employment practices liability. Our advisors help businesses navigate workers' compensation requirements and create risk management strategies that protect both physical assets and financial stability during unexpected disruptions.
Life Insurance
Secure your family's future with personalized life insurance solutions. We provide term, whole, and universal life policies that protect dependents through mortgage payments, educational expenses, and income replacement. Our advisors help clients understand policy features, premium structures, and coverage amounts needed to maintain financial stability for beneficiaries while balancing retirement planning and estate protection goals.
Auto Insurance
Comprehensive auto insurance coverage for personal and commercial vehicles. Our policies include liability protection, collision and comprehensive coverage, uninsured motorist protection, and rental reimbursement. We help clients understand coverage limits, deductibles, and endorsements that protect against modern risks including cyber threats and environmental damage while ensuring compliance with Ohio's insurance requirements.
Employee Benefits
Enhance employee retention through customized benefits packages. We offer group health insurance, dental coverage, disability insurance, and retirement planning solutions. Our advisors help businesses navigate ACA compliance, compare carrier options, and implement cost-effective benefit strategies that attract and retain top talent while supporting workforce wellness and financial security.
People
Ryan Buckenmeyer
Owner, Principal Agent
With over 15 years in insurance, Ryan leads RBI's client-focused approach. He specializes in risk management strategies for businesses and families, leveraging industry expertise to create tailored protection plans that adapt to clients' evolving needs.
Natasha Reinhart
Agent & Client Experience Extraordinaire
Certified insurance advisor with 12 years of experience. Natasha excels in explaining complex policies in simple terms, helping clients understand coverage options while maintaining a 98% client retention rate through personalized service and proactive policy reviews.
William Swade
Insurance Account Specialist
Insurance account specialist focusing on policy administration and claims advocacy. With 8 years in the industry, he ensures smooth policy implementation and provides technical expertise for commercial clients' complex coverage needs.
Heather Parsons
Insurance Account Specialist
Client service specialist with expertise in personal lines insurance. She streamlines policy management for homeowners and auto insurance clients, maintaining a 4.9/5 client satisfaction rating for her responsive, detail-oriented approach.
Holly Buckenmeyer
Agency Support
Operations manager ensuring seamless agency functions. With 10 years in insurance administration, she coordinates team workflows and client communications, maintaining the organizational excellence that supports RBI's concierge-level service model.
Questions
What types of insurance does RBI offer?
We provide home, auto, life, business insurance, and employee benefits solutions for clients in Northwest Ohio.
Why use an independent insurance agency?
As independent agents, we offer multiple carrier options to find coverage that best matches your specific needs and budget.
How do I file an insurance claim?
Contact our office directly at 419-841-4446 and our team will guide you through the claims process step-by-step.
Do you offer online policy management?
Yes, we provide digital tools for policy review, document access, and premium payments through our client portal.
What areas do you serve?
We primarily serve Toledo, Sylvania, Holland, and Maumee, with coverage available throughout all Ohio counties.
How can I get a personalized insurance quote?
Call 419-841-4446 or complete our online form to schedule a consultation with one of our experienced insurance advisors.
