Transforming Spaces, Enhancing Lives.
At DeGraaf Interiors, we're proud to be a family-owned business that has been helping clients in Grand Rapids, Hudsonville, and surrounding areas turn their vision for their homes into reality with high-quality carpet, flooring, and tile. With over 30 years of experience, we're committed to providing exceptional service, quality products, and expert installation.
Our Services
We offer a wide range of services to meet your flooring needs. From carpet and hardwood flooring to ceramic tile and countertops, we have got you covered. Our experienced team will guide you through the selection process, ensuring that you find the perfect flooring for your home. We also provide complimentary in-home estimates and measurements, making it easy for you to visualize your new flooring.
Our installation team is certified, and we stand behind our work with a lifetime installation warranty. This warranty covers installation-related problems, giving you peace of mind and protection for your investment. We're committed to providing you with the best possible service, from selection to installation and beyond.
Our Products
We're proud to carry top-quality products from leading manufacturers, including Mohawk, Stainmaster, and Mannington. Our showroom features a wide range of flooring options, including carpet, hardwood, laminate, vinyl, ceramic tile, and more. We also offer a variety of countertops, including granite, quartz, and solid surface. Our expert staff will help you navigate our vast selection, ensuring that you find the perfect products for your home.
Why Choose DeGraaf Interiors?
At DeGraaf Interiors, we're dedicated to providing exceptional service, quality products, and expert installation. Our team is knowledgeable, friendly, and committed to helping you achieve your vision for your home. We're proud to be a member of the National Floorcovering Alliance, giving us access to exclusive products and resources that benefit our customers. We're also proud to have been named a 2023 Regional Edge Retailer of the Year by Mohawk.
Visit Us Today
We invite you to visit one of our convenient locations in Hudsonville or Cascade, where you can explore our showroom, meet our expert staff, and experience the DeGraaf Interiors difference. We're committed to helping you turn your vision for your home into reality.
Customer Experience
DeGraaf Interiors seems to excel in providing a satisfactory customer experience. The company's professionalism, attention to detail, and courteous staff are consistently praised by customers across the board. From the initial consultation to the installation process, DeGraff Interiors' team members, including Amanda, Christy Curtis, Morgan, Carrie, and Robin, are described as helpful, knowledgeable, and patient. The company's scheduling department is also commended for keeping clients informed throughout the process.
Installation Quality
The installation quality is uniformly praised, with many customers expressing satisfaction with the work done by the installers, including Patrick, Bruce, and the carpeting crew. The installers are described as punctual, professional, and courteous, with many going above and beyond to ensure a seamless installation process.
Scheduling and Timing
While some customers do express minor concerns about scheduling and communication, DeGraff Interiors generally excels in this area. The company's scheduling department is commended for keeping clients informed and adapting to changing circumstances.
Payment Terms
One customer notes concern about full payment being required prior to completion of the work, which may be a deterrent for some. However, this is not a widespread issue, and most customers are satisfied with the payment terms.
Overall Satisfaction
The overwhelming majority of customers are extremely satisfied with their experience with DeGraff Interiors. The company's attention to detail, quality of installation, and excellent customer service have earned it a reputation for excellence.
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