Business Details
Emergency
services
Trusted HVAC Repair and Installation Services in Charleston
5 Star Charleston is a family-owned and operated HVAC company dedicated to providing Charleston, SC residents with reliable heating, air conditioning, and indoor air quality solutions. With a focus on customer satisfaction, we offer expert repairs, installations, and maintenance plans designed to ensure year-round comfort. Our team of certified technicians prioritizes transparency, using high-quality tools and equipment to deliver lasting results.Backed by a 10-year personal guarantee from owner Stephen Graham, we emphasize honest service, competitive pricing, and flexible financing options. Serving Charleston and surrounding areas, we treat every home as if it were our own, combining technical expertise with a commitment to community values.
Services
HVAC Repair
AC Installation
Maintenance Plans
Indoor Air Quality
Ductwork Services
Highlights and features
- Family-owned business with local expertise in Charleston's climate challenges
- 10-year personal guarantee on all HVAC installations
- 24/7 emergency service with same-day repair availability
- Certified technicians with ongoing industry training
- Flexible financing options for new HVAC systems
Associations and certifications
- Lennox Preferred Dealer
What people say
Lifelong customers
5 star experience
Reliable technicians
Prompt service
Trustworthy
Services
HVAC Repair
Our certified technicians provide comprehensive HVAC repair services for all makes and models. We diagnose root causes of system failures, including refrigerant leaks, electrical issues, and component malfunctions. Using advanced diagnostic tools and premium replacement parts, we restore system functionality while ensuring energy efficiency. Emergency repair services are available 24/7 with no overtime charges.
AC Installation
We specialize in installing high-efficiency air conditioning systems from trusted brands like Lennox. Our process includes proper system sizing, load calculations, and quality control checks. New installations come with a 10-year personal guarantee from the owner, ensuring long-term performance and energy savings for Charleston homeowners.
Maintenance Plans
Our maintenance agreements include seasonal system inspections and tune-ups to prevent breakdowns. Technicians clean components, check refrigerant levels, and identify potential issues before they become major problems. Regular maintenance improves system longevity, efficiency, and indoor air quality while maintaining manufacturer warranties.
Indoor Air Quality
We offer comprehensive indoor air quality solutions including air purifiers, dehumidifiers, and ventilation systems. Our specialists assess home air quality issues and recommend customized solutions to reduce allergens, toxins, and humidity. These systems work with existing HVAC equipment to create healthier living environments.
Ductwork Services
Our team specializes in duct sealing, repair, and replacement for improved system efficiency. We use specialized equipment to identify leaks and perform repairs that enhance airflow and reduce energy loss. Proper ductwork maintenance ensures consistent temperature control and lower utility bills for Charleston homeowners.
People
Stephen Graham
Owner
Stephen Graham founded 5 Star Charleston with a commitment to providing Charleston families with reliable HVAC solutions. With over 15 years in the industry, he combines technical expertise with community values, personally guaranteeing all installations for 10 years while maintaining active involvement in technician training and service quality oversight.
Questions
What HVAC services do you offer in Charleston?
We provide full-service HVAC solutions including AC repair, heating system maintenance, ductwork services, indoor air quality improvements, and complete system replacements. Emergency repair services are available 24/7.
Do you offer financing for new HVAC systems?
Yes, we offer flexible financing options with approved credit, including 0% interest plans for qualified customers. This allows homeowners to upgrade to energy-efficient systems without upfront financial strain.
How quickly can you respond to HVAC emergencies?
Our emergency service team responds within 2 hours for critical HVAC failures. We guarantee same-day repairs for urgent cooling needs during Charleston's hot summer months.
What makes your maintenance plans valuable?
Our maintenance agreements include twice-yearly system inspections, priority service scheduling, and discounted repair rates. Regular maintenance extends equipment lifespan and maintains manufacturer warranties while optimizing energy efficiency.
Why choose 5 Star Charleston over other HVAC companies?
We combine family-owned reliability with industry certifications, offering a 10-year personal guarantee on installations, 24/7 emergency service, and certified technicians who receive ongoing training in the latest HVAC technologies.
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