Business Details
12 Years
experience
Your Trusted Physical Therapy Partner in NYC
Flex Physical Therapy has been delivering award-winning, personalized care since 2014, with a commitment to enhancing lives through evidence-based physical therapy. Our boutique clinics in Manhattan, Cold Spring, and via Telehealth are staffed by Doctors of Physical Therapy who provide one-on-one treatment, addressing both symptoms and root causes for lasting results. We specialize in hand therapy, sports performance rehabilitation, vestibular therapy, and equine-assisted physical therapy, tailoring treatment plans to individual needs while emphasizing patient education and communication with referring physicians.Our team includes Certified Hand Therapists, vestibular specialists, and experts in manual therapy, ensuring comprehensive care for orthopedic, neurological, and sports-related conditions. We work with most insurance providers and offer direct access to physical therapy without a prescription, prioritizing patient convenience and satisfaction through flexible scheduling and a clean, welcoming environment.
Services
Certified Hand Therapy
Equine Assisted Therapy
Flex Fitness Training
Vestibular Rehabilitation
Sports Performance
Post-Surgery Rehab
Pediatric Therapy
Occupational Therapy
Running Injury Treatment
Golf Performance
Details
- Year established: 2014
Highlights and features
- We provide 1:1 care with Doctors of Physical Therapy for 30-60 minute sessions.
- Our treatment plans adapt to individual needs and changing conditions.
- We specialize in hand therapy, vestibular rehabilitation, and sports performance.
- Our team includes Certified Hand Therapists and vestibular specialists.
- We work with most insurance providers and offer direct access care.
What people say
Life-changing results
Expertise and compassion
Personalized attention
Clean modern facilities
Effective treatment plans
Services
Certified Hand Therapy
Our Certified Hand Therapists specialize in treating hand, wrist, and upper extremity conditions through custom splinting, manual therapy, and targeted exercises. We address post-surgical recovery, carpal tunnel syndrome, tendon injuries, and nerve damage, focusing on restoring dexterity, strength, and function while minimizing pain and swelling. Patients receive personalized care that integrates scar management and ergonomic adjustments for lasting results.
Equine Assisted Therapy
This unique service utilizes horse movement to improve balance, coordination, and strength for patients with neuromuscular or musculoskeletal conditions. Delivered at Topfield Equestrian Center by a Doctor of Physical Therapy, sessions enhance sensory processing, core stability, and functional mobility through structured equine interactions tailored to individual therapeutic goals.
Vestibular Rehabilitation
Specialized treatment for dizziness, vertigo, and balance disorders caused by inner ear dysfunction. Our vestibular specialists employ targeted exercises and manual techniques to address BPPV, Meniere's disease, and post-concussion syndrome, improving spatial orientation, reducing fall risk, and restoring confidence in daily activities through evidence-based, patient-specific protocols.
Sports Performance Training
Designed for competitive athletes and active individuals, this program combines biomechanical analysis, strength training, and sport-specific drills to prevent injuries and enhance performance. Certified Strength and Conditioning Specialists address muscle imbalances, improve mobility, and optimize movement patterns to support safe return-to-play and long-term athletic development across multiple disciplines.
Post-Surgery Rehabilitation
Comprehensive rehabilitation plans for post-operative patients focus on restoring mobility, reducing scar tissue, and rebuilding strength after procedures like joint replacements or rotator cuff repairs. Our therapists use manual techniques, progressive exercise programs, and neuromuscular re-education to accelerate healing and ensure full functional recovery aligned with surgical protocols.
People
Dr. Joel Giffin
Founder & CEO
Doctor of Physical Therapy with 15+ years of experience, specializing in hand therapy and ergonomics. Former Broadway performer rehabilitation specialist, published in wellness journals, and educator to PT students. Holds a Doctorate from Quinnipiac University with distinction.
Dr. Lauralee Johnson
Clinical Director Cold Spring
Doctor of Physical Therapy with honors from Touro College, specializing in dance medicine and orthopedic rehabilitation. Former physical therapy aide at John Hopkins Hospital, with expertise in biomechanical assessments and custom treatment planning for active New Yorkers.
Dr. Sandon Stevens
Assistant Clinical Director
Vestibular therapy specialist with a Doctorate from Hunter College. Focuses on balance disorders and inner ear conditions, combining evidence-based practice with patient education. Former acute care therapist with research experience in multiple sclerosis rehabilitation.
Jade Giffin
Co-Founder & Director of Operations
Licensed art psychotherapist and operations strategist with background in corporate wellness and staff development. Holds a Master's from NYU with honors, specializing in mindfulness training and organizational psychology to enhance patient and staff experiences.
Zane Lynch
Director of Practice & Development
Operations leader with a Bachelor of Fine Arts in Musical Theatre from University of Miami. Focuses on patient experience optimization and clinic growth, leveraging dance and fitness expertise to support movement recovery and team development initiatives.
Questions
Do I need a prescription for physical therapy in New York?
New York State allows direct access to physical therapy without a prescription. However, most insurance plans require one within 30 days of starting care. Our team helps facilitate this process.
What makes Flex Physical Therapy different from other clinics?
We provide 30-60 minute one-on-one sessions with Doctors of Physical Therapy, no assistants or aides. Our treatment plans adapt to individual needs and combine manual therapy with evidence-based exercise programs.
Which insurance plans do you accept?
We work with most major insurance providers including those in the Mount Sinai Hospital network. Contact our office to verify your specific coverage and benefits.
What should I wear to my physical therapy appointment?
Wear loose, comfortable clothing that allows access to the treatment area. For knee issues, shorts are recommended; tank tops for shoulder problems; loose shirts for back treatments.
How long does a typical treatment session last?
Sessions typically last 30-60 minutes depending on your treatment plan. Initial evaluations usually take longer to complete comprehensive assessments and goal setting.
Can I choose which Flex location I attend?
Yes, we offer services at Upper West Side and Cold Spring locations, with Telehealth options available. Our team helps schedule appointments at your preferred location.
