Business Details
22 Years
experience
Custom Engagement Rings in Chicago
Founded in 2004, Ethan Lord has established itself as Chicago's premier destination for bridal and custom jewelry. As a subsidiary of a leading jewelry manufacturer, we combine decades of industry expertise with a personalized approach to create one-of-a-kind pieces that reflect each client's unique story. Our team of GIA-certified professionals guides clients through every step of the process, from diamond selection to final craftsmanship, ensuring exceptional quality and value. We pride ourselves on offering a stress-free customization experience, complemented by free lifetime maintenance including resizing, cleaning, and polishing.With a modern showroom on Jewelers Row, we serve couples seeking engagement rings, wedding bands, and heirloom-quality jewelry that stands the test of time. Our commitment to ethical sourcing ensures all diamonds meet conflict-free standards, whether lab-grown or mined through Kimberley Process-certified channels. By maintaining direct relationships with diamond dealers and leveraging advanced design technology, we deliver Chicago residents unparalleled access to bespoke luxury jewelry at competitive prices.
Services
Custom Engagement Rings
Wedding Bands
Diamond Selection
Jewelry Design
Financing Options
Lifetime Maintenance
Conflict-Free Sourcing
Ring Sizing
CAD Modeling
Heirloom Restoration
Details
- Year established: 2004
Highlights and features
- We offer a personalized customization process for unique jewelry designs
- Our team includes GIA Certified experts with extensive industry experience
- Free lifetime maintenance including resizing, cleaning, and polishing on all rings
- As a subsidiary of a leading jewelry manufacturer, we ensure top quality and value
- Comfortable showroom experience with no-pressure consultations
What people say
Fantastic to work with
Relaxed vibe
Stellar interactions
Wonderful experience
Incredible service
Services
Custom Engagement Rings
Our custom engagement ring service pairs clients with GIA-certified consultants who guide them through stone selection and setting design. Using CAD technology and traditional craftsmanship, we create unique rings that reflect personal stories. Clients receive multiple diamond options matched to their budget and preferences.
Wedding Bands
We craft matching wedding bands that balance individual style with symbolic unity. Options include precious metals, alternative materials like dinosaur bone, and Lashbrook brand partnerships. Our process ensures perfect fit and design harmony with existing engagement rings.
Diamond Selection
Our experts curate diamonds and gemstones based on client criteria, offering conflict-free natural and lab-grown options. The selection process includes education about cut, clarity, and ethical sourcing standards, with access to exclusive Canadian CanadaMark diamonds.
Financing Options
We offer flexible financing through Wells Fargo, including 12-month no-interest and 24-month 0% APR plans. Our team assists with applications and explains terms clearly, ensuring clients understand payment obligations and promotional conditions.
Lifetime Maintenance
All purchased rings receive free lifetime maintenance including resizing, polishing, and cleaning. This service is performed in-house by our expert jewelers, ensuring quick turnaround and maintaining the original craftsmanship standards over time.
People
Erika
Manager, GIA Certified
With over 9 years at Ethan Lord, Erika transitioned from admin to certified jeweler. Romanian-born, she mastered English by 13 and now specializes in diamond selection while managing daily operations and client relationships.
Eric
Consultant, GIA Certified
A third-generation jewelry professional, Eric brings 9 years of Chicago diamond expertise. Known for his industry connections and client-first approach, he balances deep technical knowledge with Chicago sports enthusiasm.
Danny
Consultant, Sketch Artist
Art-trained Danny specializes in custom designs, creating CAD models and hand sketches. With 77 Umphrey's McGee concerts attended, he combines creative passion with technical precision in jewelry creation.
Kristy
President
Kristy returned after 4 years away to lead digital strategy. With GIA education and MBA credentials, she oversees operations while balancing family life and appreciation for Chicago's culinary scene.
Mehdi
Consultant
Originally from France, Mehdi combines gemological expertise with multilingual communication skills. He manages production coordination while sharing his passion for mixed martial arts and Chicago nightlife.
Questions
What financing options are available for engagement rings?
We offer Wells Fargo financing plans including 12-month no-interest and 24-month 0% APR options with approved credit. Our team assists with applications and explains terms clearly.
Do I need an appointment to visit the showroom?
Yes, we operate by appointment only to ensure personalized service and proper preparation of diamond selections tailored to your budget and preferences.
Can you resize rings purchased elsewhere?
We currently only provide free resizing for rings purchased at Ethan Lord. Our in-house jewelers complete most sizing adjustments within 48-72 hours.
What diamond sourcing options do you offer?
We provide conflict-free natural diamonds through Kimberley Process standards and Canadian CanadaMark certifications, plus ethically produced lab-grown diamond alternatives.
Do you offer jewelry appraisals?
We recommend independent appraisals for unbiased evaluation. Chicago Gem Lab, located in our building, provides professional appraisal services for insurance purposes.
How does the custom jewelry process work?
Our four-step process begins with consultation, followed by stone selection, setting design, and CAD modeling. Final pieces are crafted in-house with multiple client review stages.
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