Faster to Any Size Disaster
At SERVPRO of Evergreen Park, South Chicago, we pride ourselves on being a trusted leader in the restoration industry. With over 2240 franchises across the United States and Canada, we have the expertise and resources to handle any size disaster. As a locally owned and operated business, we are committed to providing exceptional service to our communities and restoring peace of mind to those affected by fire, water, or mold damage.
Company Profile
Our story began with a passion for helping people recover from devastating events. With a focus on residential and commercial properties, we have established a reputation for excellence in water damage, fire damage, and mold remediation. Our team of highly trained and certified technicians are dedicated to restoring homes and businesses to their pre-loss condition.
Community Involvement
At SERVPRO of Evergreen Park, South Chicago, we believe in giving back to the communities we serve. Our team is actively involved in local organizations such as the Better Business Bureau, Building Owners and Managers Association, and Chambers of Commerce. This unique perspective allows us to understand the specific needs of our commercial properties, entertainment venues, and medical facilities throughout Chicago.
Residential Services
We understand that water damage in Chicago area homes can occur in many ways, but basements are prone to standing water and flooding. Our team of restoration experts is available 24/7 to begin mitigation and restoration services, including:
- Basement Flooding Cleanup
- Water Removal Services
- Water Damage Repairs
Commercial Services
As a trusted leader in the restoration industry, we understand the importance of minimizing downtime for businesses. Our commercial services include:
- Commercial Water Damage Restoration
- Commercial Fire Damage Restoration
- Commercial Mold Remediation
- Commercial Cleaning Services
Storm Damage Restoration
Major storms and disasters require special attention and resources. As a locally owned and operated business, we have the ability to call upon special Disaster Recovery Teams for additional resources.
Restoration
At SERVPRO of Evergreen Park, South Chicago, we are committed to restoring homes and businesses to their pre-loss condition. Our highly trained technicians use advanced technology and equipment to ensure that our services meet the highest standards. Whether it's water damage, fire damage, or mold remediation, we are dedicated to providing exceptional service and peace of mind to our customers.
Exceptional Customer Service
The reviews highlight the excellent customer service provided by Servpro. The reviewers praised the professionalism, helpfulness, and communication skills of the team members, including Fernando, Jose, Carlos, Richard Franklin, and Shaun Sergio. They went above and beyond to ensure that the customers' needs were met and that the services were delivered with great expertise.
Fast Response and Cleanup
The reviews also emphasize the company's ability to respond quickly to emergencies. The reviewers appreciated the prompt service, which helped minimize the damage and reduced the stress caused by the unexpected events. The team was able to clean up the mess efficiently and effectively, leaving the customers with a positive experience.
Positive Feedback
Many reviewers praised the company, mentioning that they would recommend Servpro to others. The reviewers were impressed with the attention to detail, the expertise of the team members, and the transparent communication.
Negative Feedback
However, one reviewer, Katie K., expressed disappointment with the company's restoration services. She experienced delays in communication, incomplete work, and shifting contact points. Additionally, she felt that the restoration team was not competent and made mistakes. The reviewer also mentioned that the company's representative, Chris J, quit the project suddenly, causing additional stress and inconvenience.
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