Protecting what matters most, one policy at a time.
At Allison Horner - State Farm Agency, we believe in treating our neighbors like family. With a mission to provide personalized insurance solutions, we strive to make a positive impact on people's lives. Our team, led by second-generation agent Allison Horner, has been dedicated to helping individuals and families make informed decisions about their insurance needs since 2007.
Our Story
Growing up in the State Farm family, I understood the difference that insurance can make in people's lives. My professional career has been dedicated to helping people make decisions, work with their budget, and plan for the future. After reflecting on my experience in residential design, I realized that the desire to help people was a core value to me, and I could apply that value to a company that had been at the center of my life all along - State Farm.
Our Services
As a full-service insurance agency, we offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Recreational Vehicles. We also provide Banking, Mutual Funds, and Annuities services. Our team is committed to providing personalized quotes, helping you find the right coverage for your unique needs.
Our Community
We are proud to be an active member of the Mobile community, supporting local organizations such as Mobile Chamber of Commerce, Coastal 150, Junior Achievement, Mitchel Cancer Institute, NAMIWalks, University of South Alabama athletics, and Celebrate Life with Mobile Infirmary. Our goal is to make a positive impact on our community, while providing exceptional service to our customers.
Why Choose Us
At Allison Horner - State Farm Agency, we believe in building relationships, not just selling insurance policies. We take the time to listen to your needs, understand your goals, and create a personalized plan that fits your lifestyle. With our expertise and commitment to excellence, you can trust that you're in good hands.
Exceptional Customer Service
The majority of the reviews praise the exceptional customer service provided by the staff at Allison Horner State Farm. Reviewers consistently mention the kindness, patience, and professionalism of the staff, particularly Emmalee, Lydia, Traci, and Allison herself.
Praise for Specific Staff Members
Several reviewers specifically mention the excellent service they received from individual staff members, including Emmalee, who was described as "very patient and kind, " Lydia, who was called "the kindest most compassionate person, " and Traci, who was praised for her passion for life insurance.
Positive Experiences
Reviewers also mention their positive experiences with the office, including the ease of filing a claim, receiving excellent customer service, and feeling confident in their insurance policies.
Staff Knowledge and Expertise
Many reviewers praise the staff's knowledge and expertise in insurance matters, citing their ability to explain complex policies in a clear and concise manner.

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