Business Details
26 Years
experience
Emergency
services
Professional Pet Care Services in Chicago
Urban Tailz has been dedicated to providing exceptional pet care services in Chicago since 2000. Our team of trained professionals is committed to ensuring the well-being of your pets through personalized care, utilizing advanced technology for transparency and communication. We pride ourselves on building lasting relationships with both pets and their owners, offering consistent service with the same dedicated caregiver whenever possible.Our comprehensive training program and rigorous background checks ensure that every team member meets our high standards of expertise and trustworthiness. With GPS tracking, detailed visit reports, and a focus on Fear-Free Certified practices, we deliver reliable, compassionate care tailored to your pet's unique needs.
Services
Dog Walking
Adventure Walks
Cat Sitting
Critter Care
House Sitting
GPS Tracking
Fear-Free Care
24/7 Service
App Scheduling
Veterinary Coordination
Details
- Year established: 2000
Highlights and features
- 20 years of specialized pet care experience in Chicago
- Consistent daily caregivers for stronger pet bonds
- Full GPS tracking with instant visit reports
- Fear-Free Certified stress-reduction techniques
- Dedicated app for real-time communication and scheduling
Associations and certifications
- Fear Free Certified
- Licensed, Bonded, and Insured
What people say
Perfect dog walker
GPS tracking amazing
Same walker daily
Detailed reports
Fear-Free expertise
Services
Dog Walking
Daily 30-50 minute dog walks with GPS tracking and visit reports. Our trained walkers provide one-on-one attention, consistent scheduling, and special handling for anxious pets. Services available midday with 2-hour windows for regular clients or 4-hour windows for occasional bookings. Evening and weekend appointments available with premium pricing.
Adventure Walks
Three-hour excursions to forest preserves and lakefront locations. Includes transportation to and from your home with small group sizes limited to three dogs. Features photo documentation of adventures and mental stimulation through novel environments. Ideal for active dogs needing enhanced physical and cognitive engagement beyond standard walks.
Cat Sitting
In-home cat visits with feeding, litter maintenance, and playtime. GPS-tracked 30-50 minute visits include mail collection and plant watering. Caregivers follow specific medication instructions and provide detailed updates. Special attention given to shy cats through Fear-Free Certified handling techniques and gradual trust-building approaches.
Critter Care
Specialized care for rabbits, guinea pigs, reptiles, and exotic pets. Services include habitat maintenance, feeding, and medication administration. Caregivers trained in handling delicate species with sensitivity to unique environmental needs. GPS-tracked visits ensure accountability while maintaining species-specific safety protocols.
House Sitting
Overnight in-home pet care with customized routines. Services include multiple daily walks, feeding schedules, and home security maintenance. Caregivers follow detailed instructions for medication and behavioral needs. Features regular photo updates and flexible scheduling options for extended travel periods.
People
Austin
Territory Manager
Animal care professional with 10+ years experience across three US regions. Specializes in wildlife-inspired pet behavior understanding. Oversees service quality and team development while maintaining client relationships.
Darian
Territory Manager
Michigan native with 11 years Chicago pet care experience. Focuses on building animal trust through consistent, compassionate interaction. Combines musical interests with pet care to create calming environments for anxious animals.
John H
Lead Pet Sitter
Former veterinary technician with 15+ years hands-on animal experience. Specializes in multi-pet household management and exotic animal care. Applies medical knowledge to recognize early signs of pet discomfort or health changes.
Katy Z
Lead Pet Sitter
Sustainable agriculture graduate with lifelong animal care experience. Focuses on environmental enrichment techniques and shelter volunteer background. Combines artistic creativity with innovative pet engagement strategies.
Sean N
Lead Pet Sitter
Cross-country transplant with decade-long shelter volunteer experience. Specializes in rescue animal rehabilitation and scuba diving-certified for aquatic pet care knowledge. Emphasizes trust-building with pets through consistent, patient interaction.
Questions
How does Urban Tailz ensure consistent pet care?
We assign dedicated caregivers for recurring clients and provide detailed transition protocols when substitutes are necessary, ensuring pets develop trust with familiar faces.
What technology features improve service transparency?
Our proprietary app provides real-time GPS tracking, instant visit reports with photos, and direct messaging between clients and caregivers for complete visibility.
How are special pet needs accommodated?
Caregivers receive specific instructions for medications, behavioral quirks, and environmental requirements during initial consultations and follow detailed care plans.
What distinguishes your adventure walks?
Guided excursions to natural areas with small groups, professional supervision, and transportation included, providing enhanced mental stimulation beyond standard walks.
How are caregivers trained for different species?
All staff complete our week-long training program covering dog behavior, cat handling, and exotic pet care with species-specific safety protocols and enrichment techniques.
What house sitting arrangements do you offer?
Overnight in-home care maintaining regular routines, with multiple daily visits, customized feeding schedules, and home security maintenance while owners travel.
