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Business Details
33 Years
experience
Expert Hair Styling & Beauty Care in Phoenix
Dilemma Hair Salon has been serving clients in Central Phoenix since 1993, establishing itself as a trusted boutique salon specializing in personalized beauty care. Our team of master stylists and colorists, including owners Drew Gomez and John Pagoto with over 30 years of combined experience, delivers expert hair services for everyday styles and special occasions. Recognized as a Top 10 Salon by Ranking Arizona, we maintain a strong commitment to community engagement through charitable initiatives and partnerships with local organizations. Our salon has earned media recognition through appearances on Arizona Midday, Good Morning Arizona, NBC, and TV Guide. We prioritize quality by offering premium hair products and services while maintaining a welcoming, client-focused environment.

Our expertise spans hair coloring, cutting, texturizing, and styling, with specialized treatments like Keratin Complex Smoothing. We pride ourselves on creating a fun, inclusive atmosphere where clients feel valued and confident in their appearance. Our dedication to excellence has fostered long-term client relationships, with many patrons returning for over 15 years. We continuously refine our skills to stay at the forefront of hair care trends and techniques. This combination of experience, community involvement, and technical proficiency makes Dilemma Hair Salon a premier destination for beauty services in Phoenix.
Services
Hair Coloring Haircutting Keratin Treatments Hair Texturizing Waxing Services Nail Care Updo Styling Men's Grooming Children's Haircuts Special Occasion Styling
Details
  • Year established: 1993
Highlights and features
  • We offer 30+ years of combined experience from master stylists
  • Our team provides personalized beauty care tailored to individual needs
  • We maintain active community involvement through charitable programs
  • Recognized as Top 10 Salon by Ranking Arizona
  • We use premium quality products for all hair treatments
What people say
Young and fabulous Best colors Fun atmosphere Hilarious stylist Dryed to a T
Services
Hair Coloring
Our master colorists specialize in permanent, semi-permanent, and partial highlight techniques using premium products. We offer customized color solutions for both subtle enhancements and dramatic transformations. Our expertise ensures vibrant, long-lasting results that complement each client's unique features and lifestyle.
Keratin Treatments
We provide Keratin Complex Express and full smoothing treatments that reduce frizz and create sleek, manageable hair. Treatments include optional haircut services and are customized based on hair length and texture. Each additional ounce of product is available for $20 to ensure complete coverage.
Haircutting Services
Our salon offers precision haircuts for men, women, and children using professional techniques. Services include blowdry styling with options for flat ironing or curling. Children's cuts include blowdry styling while men's services focus on classic, clean lines and modern styles.
Special Occasion Styling
We create elegant updos and sculpting styles for weddings, awards shows, and other special events. Our stylists have experience working with celebrities and professionals preparing for high-profile appearances. The service includes consultation to design the perfect look for your event.
Waxing Services
Our salon provides facial waxing services including lip, chin, and combination packages. We offer single area waxing at $15 or discounted rates for multiple areas. Our technicians use gentle techniques to minimize discomfort while achieving smooth results.
People
Drew Gomez
Co-Owner & Master Colorist
With over 30 years of experience, Drew specializes in celebrity styling and has worked at the Emmy's and Golden Globes. He co-founded Dilemma Hair Salon and started the haircutting program at Terros Healthcare Organization.
John Pagoto
Co-Owner & Master Stylist
John brings 30+ years of expertise in hair styling and color services. He has worked with NBC and TV Guide featured clients, combining technical skill with a fun personality that keeps clients returning for over 15 years.
Questions
How do I book an appointment with specific stylists?
You can book directly with Drew or John through our website or by calling 602-242-7703 to ensure your preferred stylist.
What hair services are most recommended by clients?
Clients consistently praise our color services, keratin treatments, and special occasion styling as our standout offerings.
Does the salon participate in community activities?
We actively support local charities through our haircutting program at Terros Healthcare Organization and other benefit events.
Are pricing options flexible for different hair types?
Our pricing considers hair length and complexity, with keratin treatments and color services starting at base rates that adjust for specific needs.
What makes Dilemma different from other Phoenix salons?
Our combination of celebrity experience, personalized service, and community focus has earned us Top 10 Salon recognition by Ranking Arizona.