Your Security, Our Priority!
Heartland Patrol and Investigations Inc. is a family-owned and operated private security company serving the Dallas-Fort Worth area. With over 40 years of experience, we are dedicated to providing exceptional security services to private residences, commercial establishments, churches, and more.
Our Guiding Principles
Guided by our Christian values, we are committed to:
- Professionalism: We maintain the highest standards of conduct and ethical principles.
- Integrity: We operate with honesty and transparency in all our endeavors.
- Client-Centeredness: We prioritize client needs and provide personalized solutions.
- Compassion: We treat our clients and employees with respect and understanding.
1. Private Security Service
We offer armed and unarmed patrols, access control, and security guard services to protect your property and personnel.
2. Patrol & Investigations
We conduct comprehensive property inspections, patrol your premises, and investigate suspicious activity. Our vigilant officers are trained to handle emergencies and deter potential security threats.
3. Risk & Security Assessments
Our experienced professionals assess security risks, identify vulnerabilities, and recommend comprehensive security measures.
4. Specialized Services
We provide additional services tailored to specific industries, including:
- Healthcare Security
- Construction Site Security
- Event Security
- Mobile Patrol Services
Why Choose Heartland Patrol and Investigations Inc.?
Our clients choose us for:
- Experience and Expertise: Decades of experience in all aspects of security.
- Dedicated Team: Professional and courteous security officers who are passionate about serving clients.
- Personalized Service: We tailor our services to meet your unique needs and concerns.
- Transparent Communication: We provide regular reports and updates to keep you informed.
We understand that security is about more than just deterring crime. It's about creating a sense of safety and peace of mind for our clients. By proactively addressing security risks and providing personalized solutions, we empower our clients to focus on what they do best, while we take care of their safety and security.
Overall Experience
The majority of customers have had an extremely positive experience with Heartland Security, praising their professional installation, excellent customer service, and high-quality products.
Customer Service
Customers have praised Heartland Security's customer service, highlighting their prompt responses, friendly and knowledgeable staff, and willingness to answer questions and address concerns.
Installation and Products
The installation process has been described as professional and efficient, with installers being polite, on-time, and thorough in their explanations of the system. The products themselves have been praised for their quality and reliability.
Peace of Mind
Many customers have reported feeling a sense of peace of mind and security with Heartland Security's systems, knowing that they are being looked after and protected.
Negative Experience
However, one customer had a poor experience with slow notifications and lack of accountability from the company, citing issues with the app Alarm.com as the reason.
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