Timely. Transparent. Trustworthy.
At Dickson Roofing, we pride ourselves on being a full-service roofing company that specializes in both residential and commercial roofing services in East Texas. Our team of experienced professionals is dedicated to providing top-notch services that cater to the unique needs of our clients. With over a decade of roofing and insurance experience, our team is committed to delivering excellent services that exceed our clients' expectations.
Our Mission
Our mission is to create lifetime customers by consistently putting our clients' needs and expectations above our own. We believe that the highest form of praise we can receive is repeat business or a referral because of a job done right. Our goal is to build long-term relationships with our customers, and we strive to achieve this by providing timely, transparent, and trustworthy services.
Our Services
We offer a wide range of services, including residential roofing, commercial roofing, new construction, roof repairs, emergency repairs, roof inspections, and roof replacements. Our team of experts is equipped to handle projects of all sizes, from minor repairs to complete roof replacements. We understand the importance of having a secure and reliable roof over your head, which is why we use only the highest-quality materials and latest techniques to ensure that our clients receive exceptional results.
What Sets Us Apart
What sets us apart from other roofing companies is our commitment to excellence and customer satisfaction. We pride ourselves on our transparency, timely communication, and quality workmanship. We understand that every client is unique, and we tailor our services to meet their specific needs and budget. Our team is fully insured and bonded, and we offer a satisfaction guarantee on all our services.
Meet Our Team
Our team is comprised of experienced professionals who are passionate about providing exceptional roofing services. Our team includes Shon Dickson, our owner, who has over a decade of roofing and insurance experience; Jamie Proctor, our general manager; Talya Dickson, our marketing and advertising expert; and many more. Meet our team and learn more about our experts.
Customer Testimonials
Don't just take our word for it. Our clients rave about our services, and we have the reviews to prove it. Check out what our satisfied clients have to say about our services.
Overall Satisfaction
The reviews for Dickson Roofing are overwhelmingly positive, with every reviewer giving a 5-star rating. The common theme among the reviews is the exceptional customer service, professionalism, and quality of work provided by the company.
Customer Service
Multiple reviewers praised the company's responsiveness, communication, and courtesy. Many reviewers mentioned specific names, such as Josh Mims, Shon, Michael Smith, and others, who went above and beyond to ensure customer satisfaction.
Quality of Work
The quality of work performed by Dickson Roofing was highly praised by all reviewers. The new roofs installed were described as "beautiful, " "awesome, " and "exceptional." The cleanup process was also commended, with several reviewers mentioning the company's attention to detail.
Honesty and Integrity
Several reviewers appreciated the honesty and integrity of Dickson Roofing. They appreciated the company's transparency and lack of pushiness, which made them feel comfortable throughout the process.
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