Business Details
8 Years
experience
Emergency
services
Your Trusted Partner for Pet Services in Columbus
Since 2018, Hands N Paws has been a trusted provider of in-home pet care services in Columbus, Ohio. Our mission is to give pet parents peace of mind by delivering compassionate, reliable, and personalized care tailored to each pets unique needs. Our team of experienced professionals undergoes rigorous vetting, including background checks and specialized training, to ensure the highest standards of service. We offer 24/7 availability, detailed post-service updates with photos and GPS maps, and a team-based approach to avoid dependency on a single caregiver.Backed by State Farm insurance and a 100% satisfaction guarantee, we prioritize transparency, customized care, and community trust. Our proprietary mobile app streamlines scheduling, payments, and communication, while our emergency care protocols ensure pets receive timely attention when needed.
Services
Dog Walking
Pet Sitting
Cat Sitting
In-Home Care
24/7 Services
Customized Care Plans
Mobile App Scheduling
Emergency Care
Detailed Updates
Bonded & Insured
Details
- Year established: 2018
Highlights and features
- We offer 24/7 personalized pet care tailored to your pet's routine.
- Our team undergoes rigorous background checks and ongoing training.
- We provide detailed post-service updates with photos and GPS maps.
- We operate with full transparency and no hidden fees.
- Our proprietary app streamlines scheduling, payments, and communication.
Associations and certifications
- State Farm
What people say
Seamless and stress-free
Detailed updates
Loved and well cared for
Responsive and kind
Peace of mind
Services
Dog Walking
Our dog walking service ensures pets receive regular exercise and mental stimulation tailored to their energy levels. Walks range from 20 to 60 minutes, with options for single or multiple daily visits. Clients receive GPS-tracked updates and photos after each session.
Pet Sitting
Pet sitters visit homes to provide feeding, playtime, medication administration, and companionship. Visits last 2060 minutes, with customizable schedules for multiple daily visits. Homes remain secure with mail collection and light upkeep during absences.
Cat Sitting
Specialized cat care includes litter box cleaning, feeding, medication administration, and interactive play. Visits range from 15 to 60 minutes, with detailed reports and photos to reassure owners of their cats well-being.
24/7 Emergency Care
Emergency care is available 24/7 for unexpected situations requiring immediate attention. Team members follow pre-established protocols for urgent medical needs, contacting veterinarians or emergency clinics as required.
Mobile App Management
The Precise Petcare app enables scheduling, payments, and real-time updates. Clients access visit histories, store care instructions, and receive push notifications for service confirmations and photo uploads.
People
Jake E.
Pet Sitter & Dog Walker
Certified pet care professional with 1,330+ completed services. Specializes in building trust with pets and providing detailed care reports. Background checked and trained in emergency protocols.
Rebecca D.
Pet Sitter & Dog Walker
Experienced caregiver with 663+ services completed. Focuses on personalized attention and stress-free interactions for pets. Background checked and trained in medication administration.
Liz B.
Pet Sitter & Dog Walker
Veteran pet care specialist with 1,331+ services. Expertise in handling multi-pet households and delivering consistent, compassionate care. Background checked and client-reviewed.
Allison R.
Pet Sitter & Dog Walker
Dedicated caregiver with 509+ completed visits. Known for reliability and adaptability to unique pet routines. Background checked and praised for communication skills.
Jess W.
Pet Sitter & Dog Walker
Trusted team member with 337+ services. Prioritizes safety and comfort during visits, with a focus on building strong pet-owner relationships. Background checked and client-recommended.
Questions
What areas in Columbus do you serve?
We serve Downtown, German Village, Short North, Clintonville, Bexley, Dublin, Hilliard, Upper Arlington, Grandview Heights, Gahanna, Reynoldsburg, Groveport, Grove City, Italian Village, and Worthington.
How do your pricing and service durations work?
Services range from 15 to 60 minutes, with prices starting at $22. Costs vary by duration, number of pets, and additional requests like holiday visits or last-minute bookings.
Are your team members insured and background-checked?
Yes! All team members undergo rigorous background checks and are insured through State Farm for up to $1,000,000 in liabilities.
How do you handle pets with special needs?
We customize care plans for medical requirements, behavioral quirks, and routine preferences. Team members are trained in medication administration and sensitive handling.
Can I schedule recurring services?
Yes! Recurring weekly schedules are available, with flexibility to adjust visits as needed through our mobile app or client portal.
What happens during an emergency?
Our team follows pre-established protocols for urgent care, contacting your vet or an emergency clinic immediately. Owners receive real-time updates throughout the situation.
